The complaint has been investigated and
resolved to the customer's satisfactionResolved Intelcom Express — unbelievable
resolved to the customer's satisfaction
Had a one-day delivery from Amazon. Since it is pouring rain and I didn't want my package stolen, I waited all day. At 4:30, the package had not even been sent out for delivery. I know how bad this company is, so I contacted Amazon.
Got a refund for my $3.99 fee. After I complained, I noticed that there was an Out for Delivery posted after 6:00. I was told not to expect delivery today but I decided to wait anyways. I finally gave up after 9:00. Out of curiosity, I checked again and noticed that there was another Out for Delivery posted for a time before my complaint to Amazon.
Unbelievable. They added 2 Out for Delivery notices to the tracking AFTER I complained to Amazon because my package was not out for delivery and sitting in their warehouse.
I did tell Amazon to never use them to ship a package to me again. We'll see if it works.
The complaint has been investigated and resolved to the customer's satisfaction.
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