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INTEC College Complaints 379

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INTEC College Deregistration

registered on the 26/04/2023

And requested for deregistration I recived form to fill and submitted cancellation requested on the 23/06/2023

I emailed and called to confirm my email and documents was recived and confirmed that they deregisted me

I have been receiving calls emaills that I have outstanding balance till to this date I have sent emails to numerous people called numerous off times thel put me on hold for almost 72 min I'm calling using airtime I used R100 and I'm not working at the moment I lost almost more then 300 to get hold off them

thel call for outstanding balance every month end when I explain my issue thel tell me they will resolve the issue and get back to me and I should foward my email that I sent to the cancellation department I have fowarded countless off times to numerous off people and they don't get back to me this us affecting my credit score

Claimed loss: I have lost alot off money to contact them off no assistance this is affecting my credit score

Desired outcome: I would like them to resolve my issue so that my credit score can be cleared and to refund my money if not to clear my name all I'm asking is my name to be cleared I'm not bothered If they don't pay my refund

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Update by Haju56
Sep 13, 2024 1:34 pm EDT

Which email address if so that I will get assisted as I did say I have emaild and not been assisted with my query

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Good day. I enrolled with intec College in 2017. It's been a struggle since day one. From them losing all our exam papers and us having to rewrite our subjects, to them not registering us in time for exams and so we have had to write the next semester. To not getting any assistance from them whatsoever after full payment was made. I have had to reregister...

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Good day. I sent an email to INTEC College regarding de-registering with them since 21Feb2023. I stated that I will no longer be able to afford fees and I don't need any refund from them. All I needed is for them to clear my name out of their institution up until now my credit is messed up because of this institution. I sent several emails wanting feedback...

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Is INTEC College Legit?

INTEC College earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: INTEC College stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights INTEC College's reputation as a trustworthy leader in their field. Customers can rely on INTEC College's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for INTEC College. The company provides a physical address, 16 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Intec.edu.za has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Intec.edu.za has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several users have reported concerns about the legitimacy of INTEC College as a job board or recruiter. We suggest that you proceed with caution when using this website and thoroughly research any job opportunities or offers before providing personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Intec.edu.za regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from INTEC College.

However ComplaintsBoard has detected that:

  • Intec.edu.za has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The intec.edu.za may offer a niche product or service that is only of interest to a smaller audience.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
  • We conducted a search on social media and found several negative reviews related to INTEC College. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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I initially registered in 2022 (cant rem exactly). When I did and tried logging into my account with my Student number, I was taken to someone completely different by the name of Rosina Kekana. So I logged a query and waited for feedback to which, none came. I am working so I did forget for sometime but when I did follow up next they said it would be...

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Intec College failing to issuing qualification certification. Today, 17 July 2024, +/-6 months after I received my examination results, I again decided to call Intec, since my emails remain unanswered. I called numerous times before. Today, I called at 10h23, caller no4, est. holding time 21min, then later caller no2, est. holding time NOW 33min! - It i...

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When i registered in august, i struggled daily even weekly to get through to the call centre for queries and assistance. Then when it came time for me to do assisgnments i managed to get into the portal once and then was locked out. After numerous calls email and complants even to my hed office who paid for the studies no one ever got back to me to assist...

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INTEC College Cancelation of enrollment

I have enrolled at Intec in January 2024. I have not received any information regarding my student number or study material, my contact person only claims that head office is working through a backlog and that she will send me documents. It has been weeks and I still haven't received my documents. I have since asked for cancellation of my enrollment, but every time there is just a story of a backlog at the head office and that I should be patient.

Claimed loss: R12000

Desired outcome: I would like a refund

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INTEC College Refund from INTEC, waiting since Jan 2023

NEVER in my life will I ever use INTEC again, and believe me, I will advise everyone against them. Word of mouth has power! I have cancelled with them in Jan 2023. We are in Feb 2024, and still struggling to get my refund. Always an excuse of the procedure to be followed and that the finance department are busy with the audits! Really, it takes INTEC finance department more than a year to audit an account and do the refund!

I think that INTEC are a fraud and imagine how many people they are scamming with this? We as parents try to help our kids with a future and education, trusting INTEC to assist, and this is what happens! (AND I AM AN SINGLE PARENT) Can anybody maybe assist with a number where I can complain to somebody high up in the chain? And someone who actually does their work to help innocent hard working people like me?

Claimed loss: +/- R3000

Desired outcome: Please refund my funds that I am struggling to get since Jan 2023! Emails received from Intec

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Update by Lynette Lewis
May 30, 2024 2:24 am EDT

Cellphone - [protected] Email - lynettelewis1@gmail.com

Update by Lynette Lewis
Mar 11, 2024 4:17 am EDT

Now please explain to me how someone can stay friendly and not be rude and frustrated?

Almost 19 months later and still no feedback on my refund!

Can anyone advise me on what to do or how do I go about getting my hard earned money?

Update by Lynette Lewis
Feb 16, 2024 3:16 am EST

Lynette Lewis

Contact: [protected]

Email: lynettelewis1@gmail.com

Student number: [protected] - Megan Lewis

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INTEC College Failure of sba marks submission

My SBA marks were not submitted to the department of Education.

These SBA marks should have been submitted and the department of Education would had added them in conjunction with the 2 subjects (Physical science and Life science) I had written through Intec college.

The assignments and tests which were required of me, I had completed in 2022. Prior to registering with Kloof High School to write my year-end Examinations (NSC), I was given a letter as proof which confirmed the submission of my SBA marks to the Department of Education but nevertheless this was not done.

I have been calling the school for the past week to speak to the principal but instead I was placed on a queuing system with nobody responding.

This has resulted in me not receiving my matric certificate as my work was incomplete and a delay in receiving acceptance from the university. My student number is [protected]

Claimed loss: Entrance to the university not established.

Desired outcome: A letter of apology, submission and proof of submission of SBA marks to the department of education.

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Update by JudsB
Feb 20, 2024 8:51 pm EST

Hi Mkeducor

I have done so as instructed.

Update by JudsB
Feb 20, 2024 8:50 pm EST

Hi Mkeducor

I have not received any assistance thus far.

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INTEC College Poor service

I registered with Intec College in 2018, the course was set for three years, simple means I was going to complete the course in 2020. Up to this date I never receive my certificate. I tried countless times to communicate with the college telephonically. Each time I phoned the college I spoke to different consultants, they would tell me to send my statements of results and I would do exactly that, however they would keep telling me ''we will get back to you''.

I do not know what to do anymore, as I desperately want my certificate.

Desired outcome: I would appreciate a response and a sincerely apology for inconvenience the college have coursed me.

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INTEC College Service

I have registered in july and i uploaded 1 assignment then assignment submisions closed and it was confirmed that i will get new submission dates on the app.I have been sending emails to ask for assistance with the new dates uploaded on the app and still no response.If i phone for assistance i hold so long just to hear that someone will phone me back.This is just terrible service as i am stuck but my debit order is paid every month then im still getting massages that i need to pay or else i will be taken to court.What do i do next as i have proof of all emails sent to different people...

Desired outcome: I need feedback on this asap......

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INTEC College Intec college help for students

The help and service to student is very poor. They take your money but after that are not willing to help students. Calling intec and holding on for more then 80 min because you are caller number 1 is not working at all. They are not willing to help with emails. How do a student have to get help. Nobody is willing to help but if they can take money it is oky.

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I started by studying toward a Higher Certificate in Paralegal Studies, in Durban KZN, which was completed by the year 2020. I then reached out to a student advisor to better my qualifications and she advised me that I could complete 3 modules and I would get my National Diploma in Paralegal, NQF 6. I was very happy and I asked for reassurance, which she...

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INTEC "COLLEGE"...WHAT A FRIKKING JOKE! STAY AWAY PEOPLE! My son enrolled with INTEC in 2020 for a Diploma in Building Surveying. He completed all but one subject in the 2021 exams. When we enquired whether he can enroll for the 2nd year subject and also do the one outstanding subject simultaneously, we were advised that it will not be possible and that he...

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Sindisiwe Bonisiwe Ndlovu (Student №: [protected]) first enrolled at Intec College on 11 January 2018. Sadly, to date, she has no certificate to show for it. Her mother, Mrs Zandile Ndlovu, has been communicating with Luqmaan Daniels and Ms Sibongile Basela, both Student Journey Officers, on a number of occasions to get her daughter’s certificate issued and...

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INTEC College No response or academic diploma not received

This was the worst experience of my life; I completed the Diploma but can't get hold of them to give me the documentation.

I finished my exams June 2023 and since then it was SILENCE with no help or advise. I managed to get an accounts lady assisted me by forcing Shakier Achmat to respond and yet again, I still have nothing.

He even added my marks TOTALLY incorrect, and I had to correct him over 5 times. It seems this guy is uneducated and should not be working for an academic institution at all.

Please get somebody to assist and a word of advice for the future get rid of this Shakier Achmat, he does not want to work and is chasing away potential students.

I've been pleading from August 2023 and NO response or Diploma, I even told them I want a refund because they are just ignoring me.

Claimed loss: R30 000 wasted and nothing to show for it.

Desired outcome: I want a refund or my Diploma

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Update by Janine Vermaak
Jan 11, 2024 3:45 am EST

Ooh bit I did send you an email already and NO response!

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INTEC College Service still waiting for june exam results.

I'm still waiting for my June 2023 exam results. I would like to enroll to do my degree but can't do so without my final results. Intec is quick to phone you for money but don't give a good service. I send 426 emails requesting results, my request has been send to academics support with urgency but still no respons. Nobody is assisting at all. This is suppose to be a 2year course but I'm struggling from 2018 till now (6 years) to complete it due to the communication constraints from Intec. They don't give result back in time so you can enroll for exam when the time comes or they lost you assignments. Do the understand that they are messing around with peoples career development and progress.

Desired outcome: I want my final result and Diploma.

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Update by Elsabe van den Heever
Jan 08, 2024 8:49 am EST

Good day, this was submitted but no reply.

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INTEC College Certificate not issued after completion of ECD course

Student Number: [protected] - Sabrina Nicola Salbego

submitted her final POE in February 2020. During the 2 YEARS it took INTEC to mark her POE some regulation changed and she then had to complete a FISA exam which she submitted in January 2022.

To date we received no feedback as to when we can expect her certificate despite several calls and emails with Student Support and Complaints.

Intec inefficiencies are directly impacting on her applying for any positions! I know of no educational institution that takes in excess of 3 years to issue a certification! Completely unacceptable!

Desired outcome: A certification

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INTEC College Unprofessionalism and poor behavior with no regard for the students who were struggling since after registration in 2020.

We have had problems since registration with the account n accessing the portal as well as the staff member assisting us each time end up leaving the institution so matter never gets addressed or resolved properly. Senior personnel support was just as disappointing and actually unprofessional at times. Matter not regarded as important to them because at the end of the day my daughters were just a number adding to their statistics... very poor services and unprofessional.

Claimed loss: Student could not access portal, wanted continue her studies, since matter was not properly addressed internally she fell behind in studies, requested deposit to be refunded fully.

Desired outcome: Full refund of fees n deductions from daughter's account, but due to poor communication internally the student account was kept blocked n she was restricted.

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Nov 28, 2023 7:06 pm EST
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I will try once more but please note I'm not going to go through this unpleasant matter any further. The Ethics committee need to be included. Regards

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INTEC College Not receiving my certificate

Again I file another complaint to intec institution.

As I stated in my previous complaint that has not yet been resolved, I completed studying end of 2022 and yet we are sitting in November 2023 and I have not received any certificate of completion?

This has been going on for almost a year! I have sent email after email and get told the same thing (when Intec actually decides to respond to my email) they are taking it up with the accounts department they will get back to me, but they never do? Yet they are the ones that owe me money?!

I would like to study further, I have been wanting to study further since I completed my 2 year of studying for psychology, but intec is not sending the necessary documents for me to proceed with my career?

This is honestly pathetic and I am so disappointed on the lack of communication from this institute.

Desired outcome: Want the necessary documents of completion to go further in my career.

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Overview of INTEC College complaint handling

INTEC College reviews first appeared on Complaints Board on Aug 23, 2010. The latest review Deregistration was posted on Sep 12, 2024. The latest complaint Wrong registration/no feedback was resolved on Jul 22, 2024. INTEC College has an average consumer rating of 3 stars from 379 reviews. INTEC College has resolved 170 complaints.
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  4. INTEC College address
    6th Floor, Fleetway House, 29 Martin Hammerschlag Way, Foreshore, Cape Town, South Africa
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