I ordered items from them . They promptly charged my account and 2 weeks later shipped an item that says ships within 24 hrs. They charged me for 4 items and shipped 3 . Return policy online says refunds up to 90 days . Packing slip d
Says no returns . Jennifer told me if I wanted something for a specific date I should have asked ? I asked for her to cancel item never shipped . She may have done that but never credited my charge back . I have sent numerous requests for return authorization .. When she said she wouldn't send one I disputed with credit company . They found me in the right and now Jennifer has sent me to collection .
WHAT KIND OF BUSINESS PRACTICE IS THIS ??!?!?
I WISH I HAD LOOKED AT REVIEWS FOR THIS COMPANY PRIOR TO MY ORDER ... SUCH AN ONLINE SCAM BUSINESS !!! Now I have to prove she is in the wrong to a collection agency she hired !!!
I placed an order on [protected] (order #36544) for rhinestone earrings and rhinestone bra straps for our...
Bodybody.com is a company engaging in widespread online fraud. Here's how Bodybody.com is currently...
Oh how I wish I had thought to look up any complaints before I ordered from this company. It seems they make a habit out of charging your card before your items are shipped and then it is up to you, the consumer, to inquire where your items are after weeks of waiting with no communication from them.
Like most of the complaints posted here, you find out your items are "out of stock." After endless e-mails., most of which are never answered, months have now gone by and you don't have your merchandise and they have your money. The ever elusive "Jennifer" (who I believe is really "Peggy" from the credit card rewards program) eventually asks you if you would like to wait for the items which should be in stock sometime in distant future, or would you like to cancel. And now the race begins.
Weeks go by, you have no refund and "Jennifer" once again offers her sincere apologies and will personally alert the credit department about this matter. My favorite e-mail of all time though was the one where the ever viligant Jennifer informed me how lucky it was that she just happened to check her spam folder where..low and behold!.. all of my e-mail correspondance had been hiding all the weeks. Wow...thank goodness for such dedicated employees such as Jennifer. Just think of what would have happened had she not had the foresight to take a peek in her spam files. Why I might not have ever gotten this straightened out. Oh yes, I almost forgot...I'm still waiting...
Do not order from this company. I've checked with the BBB and they have an "F" rating with over 100 complaints filed and only 7 of those were resolved. I fell for the sleek and impressive web site, which only proves you should never judge a book...blah blah blah..an expensive lesson for me but hopefully someone else will be spared.
Biggest scam artists in the world. Ordered 2 bathing suits, one not in stock, other returned (way too large). No refund. Sent me to a collection
Agency. Original bill $108.00. Collection agency (national bureau collections corporation and another letter from a lawyer) now saying I owe $276.00.
I have no product, yet I owe them $276.00, double the amount of the original order. They are trying to scare me with letters from lawyers and collection
Agencies (at least 5 so far). I contacted the better business beureau and made a complaint. Bodybody did not respond. Now I will call the attorney general's
Office. They have been scamming people for years (check out previous complaints). Why can't these kind of people be stopped???
I ordered over two hundred dollars in bathing suits. I was supose to recieve a free bathing suit as well. I did not recieve the free bathing suit. I had to return the suits because they was the wrong cup size. I already paid for the shipping to me then I had to pay to ship them back. Now like everyone else on here they still have not refunded my money. It has been over a year now and I have sent letters, emails, calls and still NOTHING! They ask would I take a check and I said of course but only if it is not going to bounce. I guess that pissed "JENNIFER " off so stil no refund. What can be done????
I ordered 2 swimsuits on July 18th, 2010 for a total of 270.30 and was sent an email saying they would ship in 4-7 days. I contacted the company when my card was charged on 7/20 to get the tracking number. I had to leave a message and send an email since no one answers the phone. After several days I got an email from Jennnifer saying that they do not have the items and would I like a substitute. I tried again to call, but no answer. I sent an email that I did not want a substitute and to cancel my order. I have contacted Jennifer several times and she has promised a refund but it is now August 19. Still no refund. Why are these people allowed to continue business?
I ordered online and paid for two bras--total $52.85 using Paypal. I never received the merchandise and when...
I placed an order. It was several weeks before I received anything about it. I inquired several times and...
I ordered an item online 4/6/09. I was charged 4/9/09.
Waited, waited, waited... no package in the mail.
Waited, waited, waited... no email notice, message, update.
5/6/09 I email and ask why I was charged 3 days later, did not recive the package, no email, no notice, no update, ecetera. s
I recieved an email 5/7/09, saying oh, we are sorry this item is out of stock. Let us know what you want to do.
I emailed back, very upset that they could not take the time earlier or without me having to come to them to verify what was going on to refund my money 5/8/09
I still have not receive my refund 5/20/09.
I am very upset I ordered this item from this company. I have never recieved such poor service or disregard once a person has paid.
This is NOT a good company to order from if you would like to know if your order is on its way or not and don't expect to get your money back in 1/10th of the time it took for your money to be taken by them.
I placed a order for a swimsuit on May 20, 2008 and received a confirmation email stating that the swimsuit...
We ordered bathing suits from bodybody. It was stated that they would be delivered between 6-8 weeks. After 8...
Bbb case#: [protected]
Name: verlaine studio, inc.-marc
Bbb member: no
Contact: ms. nikole salinas
Address: 211 e. ohio st ste 1813, chicago, il 60611
04/23/2007 inform business of complaint
04/23/2007 send acknowledgment to consumer
04/23/2007 complaint validated by bbb operator
04/23/2007 reopen the complaint
08/19/2005 case closed as beyond purview
08/19/2005 inform consumer-referral to federal ag
08/19/2005 out of purview-referral to federal attorney gen.
08/13/2005 complaint received by bbb
Please find below a copy of a letter sent to body body on august 5, 2005. I have since sent another e-mail to which I have not received a reply. this letter best and fully explains my situation.
211 east ohio street
Chicago il 60611
Dear body body:
Re: order bodybody-9890 from body body
I am writing to you to explain a situation and to demand immediate resolution. I wish I did not have to take the time to do this, but unfortunately I do.
Please refer to the following timeline regarding the above mentioned order I placed from your company.
December 12, 2004 - order placed for one dress at the cost of $104.89 usd.
December 12, 2004 - billed $104.89 to amex by sports wear llc [protected] il.
January 12, 2005 - e-mail requesting status of order from jennifer.
January 12, 2005 - e-mail reply from jennifer, "your dress should ship today."
February 16, 2005 - e-mail to jennifer advising that the dress has not yet arrived.
February 17, 2005 - e-mail from jennifer stating, "the dress is still unavailable."
April 22, 2005 - e-mail inquiry whether or not we will see this dress.
April 22, 2005 - e-mail from jennifer stating, "... we will refund you right away."
May 31, 2005 - e-mail to jennifer requesting status of refund not yet completed.
June 1, 2005 - e-mail from jennifer requesting amex number because order info had expired.
June 2, 2005 - e-mail to jennifer giving amex number to facilitate refund.
June 2, 2005 - e-mail from jennifer stating receipt of our number, "thank you."
July 18, 2005 - e-mail to jennifer advising refund has still not occurred. no reply.
August 4, 2005 - e-mail to jennifer advising refund has still not occurred. no reply.
August 5, 2005 - e-mail to jennifer advising refund has still not occurred. no reply.
That brings me to the writing of this letter. at the time of this writing, there has not been a reply from jennifer to my last three e-mails, nor has there been a refund. I checked with the body body website (http://www.bodybody.com/info. html) and see that jennifer is still listed as your "customer service specialist" so I trust that no change has occurred there.
I believe I have been co-operative and patient enough, but I still want to bring this transaction to a close.
Please assist me in any way possible, to make this refund take place immediately.
Jay t. a. turner
Purchased a bathing suit from this company returned it as per their return policy they never credited my account for the return. Had my CC company remove the charge. Now I have been turned over to collections for the entire amount of the purchase and shipping and handling plus some. I did exactly what their return policy stated and still was taken for a ride. I have copies of the return even the deliver confirmation. With what I am reading on others with similar situations I beleive it is time for someone to do something to stop this type of business.