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Instacart

Instacart Double charges

Z
Author of the review
11:59 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Every so often this happens. They double charge you. I'm not talking about the hold amount. They actually double charge you for the entire purchase. I chatted online and got nowhere. Ended up in limbo waiting for a manager. I believe they do this to inflate their numbers. We need to file a class action lawsuit against bad practices. Large companies, like this will do nothing to change. It is obviously an issue with them. To hold people's money hostage for x number of days shouldn't happen. You shouldn't be double charged period and it needs to stop. Join me in filing a class action lawsuit.

Recommendation: Use KROGER not this shitty company.

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