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India Today Group review: Sraud selling 60

K
Author of the review
12:33 am EDT
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On 30.07.2009 I have received a call from India today book club, the number was +[protected]. The person was Mr Ram Kumar Sharma. He told me about a tour package offer from India today book club. As per him this tour package is including with round air ticket, accommodation in 3 or more star hotel with breakfast and dinner for 3 days and 2 night in anywhere in India, all in just Rs. 2598. Also 12 English books free on this offer. My membership no is ITBC0981262. But after sometime of booking I have received some English books of Rs. 2598(with extra). After log in for free gift I have received same without air ticket. Now they are saying round air ticket is not available in this offer. When I have received a mail from India today book club by Mr Chetan Arya On Tue, 25/8/09,
Dear Member
Thanks for your mail to us
With reference to your mail we would like to inform you that your unique code is ***********061636
And you can claim your free gift (air ticket and holiday) by following this procedure
For your free gift you have to login to our site-(www.bookstoday.in/promos.htm) and please put your
1-Unique no
2-E-Mail id
Kindly quote your order id and membership number in future interaction.
We assure to provide you with best service always.
Thanks & Regards,
CHETAN ARYA
India Today Book Club
I had taken this offer only for round trip air ticket. If this is not available in this offer then I have to return it. This is false way of selling. I have recording of this conversation.
Now I am planning to return this offer to India today book club.
If you have any suggestion please tell me.
In all reply they mail- Dear Member, We sincerely apologize for the inconvenience caused to you.
Is it solution?
Kamlesh kumar

Update by KAMLESH KR
Oct 20, 2009 12:40 am EDT

In heading please read as fraud selling.
kamlesh kumar

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

60 comments
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YUDHVIR SURI
, IN
Nov 25, 2008 10:12 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have had same frustrating experience customer service on phone or by e mail fail to solve your problem

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CHANDU
,
Oct 09, 2008 10:25 pm EDT

same problem ocurred to me also.on those site they showed me cd +book+gifts but i had received only cds.they r cheating me.and also i cant claim my gifts.when i had sent email to them there is no response

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B SAHU
,
Sep 29, 2008 9:10 am EDT

To,
Itbc

Sub- how to get offer.

Sir,

My m.No is - itbc08541366
Order no- oga080012719, invoice date - 30.Jul.08
Web.Id no- 981366

Offer - 98136619a080012283

How i get the offer please spcify thrugh my e-mail id or phone no [protected]
Thanks

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Syed Feroz Zainvi
,
Sep 13, 2008 2:50 am EDT

India Today Book Club are the real cheats. I had ordered their encyclopedias CDs through web in June 08 but had not yet received any CD or free gifts. They have ready made excuses.

To be a smart customer, you must read "Don't Trust The Trusted Brands" at
http://internet-chaupal.blogspot.com/2008/09/dont-trust-trusted-brands.html

Please circulate this message.

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Badarudheen
,
Sep 05, 2008 3:15 am EDT

I haveordered for 3 C Ds of Britanica. I have received it by V.P.P paying Rs 574+postage.Along with the they enclosed a slip containing the tips to claim the free offers. But ican not reach the site they mentione through the membership no and web I.D they provided.they are not replying to my e-mails also.

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K. Nagaraj
,
Sep 01, 2008 4:04 am EDT

I quite agree with you. The same is the case with me. I also do not find the Unique Number. They do not answer my mails. It is a scam. I really suspect whether it is promoted by India today or some fraudulant person.

If you are taking any action, keep me mailed sothat I would also do so.

Bye.

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Samir Dey
,
Aug 19, 2008 3:43 am EDT

I haven't received my books due to the change of my address--

c/o-S. Manjeet Singh, wz-77/2, street no.-8, lajwanti garden, Janakpuri, New Delhi-110046.

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karthikeyan
,
Aug 16, 2008 1:25 am EDT

my name is karthikeyan. my membership no is :ITBC08433613.my order no is :0G08071899.
I paid Rs 574 for an offer which included india today subscription for 1 year + 3 cds + adidas bag + holiday voucher... of which i received only cds... I am unable to find some unique number to fill in the form to avail the voucher... I tried out with all the numbers given in the invoice...When I log into an
offers.indiatodaybookclub.com.i followed your steps .but it show as an invalid number.What can i do for that.please reply This message.

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Himanshu Sharma
,
Aug 04, 2008 8:07 am EDT

I have subscribed the india today magazine for 5 years...but i am not recieving the subscrition copies from last few months..the subscription expires in 2009..kindly start the delivery process or provide me the suitable information that why the subscription have been stoped..

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jagan mohan
,
Jun 24, 2008 5:35 am EDT

i ordered encyclopedia cds through icici credit card, my order no MITBC-WEB-0664614 ordered on may 27th still no material has come to me.
kindly help me, to receive the book which i given order

regards
jagan mohan

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NavinKuamr
,
Jun 06, 2008 4:00 am EDT

I am also experiencing the same.Without asking they are sending books.

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dr. manoj jain
,
Oct 06, 2007 7:06 pm EDT

hello
following is the message sent to living media but to my surprise message returned due to non availability of the addresse on the net . this is the same ID that i received from india today book club stating the confirmation of the order
thanks in advance
DEAR sir/madam
kindly note the ref. no. MITBC-WEB-392819 for the
purchase in the month of august 22 but till date i
have not received the consignment nor i received any
communication from your end.
i have already paid in adv. thru my credit card and
the same has been realised as i see in my current bill
on 29.08.07 in the name of livingmedia Rs.671/= ref
no. 428747.
kindly clarify the status as early as possible .
thanks and regards
Dr. Manoj jain
okni road new area
HAZARIBAG-825301
JHARKHAND

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Anon
,
Sep 26, 2007 5:27 am EDT

Hello,

Kindly give me the contact number of any INDIA TODAY CLUB official, I paid entire amount and received nothing

Thanks in advance.

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Anon
,
Sep 26, 2007 5:24 am EDT

These guys are making us fool. They are a farce and are not interested in giving any service. This is not expected from a group of repute. This is resulting in loss of credibility for them only. Although in short term it may benefit, but the loss is completely for the vendor and it may be very big... so please try and improve on this really bad performance.

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ganesh kp
,
Sep 09, 2007 12:36 pm EDT

I am a person who does not do E-shopping. but when i saw the offer in India today book club, i was agree to buy those cd's and books... and spent a more then 500 rupees. That was about 4 weeks before and i am still waiting for the books and the cd's,. this way tooo frustrating... i just want to get in touch with the concerned person. Also the web site mentioned for queries does not open at all.

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Tanuj
,
Jul 23, 2007 9:56 pm EDT

The Same thing happened with me... but i was fortunate enough not to accept the parcel... Today it's been three days since the release of the 7th book of harry potter and i have still not received my pre-ordered book... These india today guys are sick.. even their telephone numbers don't work.. My earnest request... don't do business with these people..

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rakhi sen
,
Jul 20, 2007 4:15 am EDT

In fact i myself received three set of books which i didn't order. My family paid Rs. 500 and Rs. 25 also to the speed post delivery person thinking this is a genuine order.

I have mailed a letter to a lady named Ms. Neha Kant at india today and a letter was couriered to Living Media India Ltd whose address was at the invoice along with the books delivered to me but no response even after a week.

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Amit K
,
Jul 09, 2007 11:58 pm EDT

What is the contact number in Delhi?, I have placed the order in Apr'07 and received an email for the shipment in Jun'07 and still have not received the shipment. I was lucky to opt for the Cash On Delivery option. Do not know whats wrong with these guys, whether they are serious about the business or they are just making mockery of their customers.

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someone
,
Jul 03, 2007 11:59 pm EDT

I think the best thing to do for these offers is to ask for cash on delivery. Last year i got my 4 books for re1 and two books for face value after six weeks and a year of free membership. So when you check such offers use cash on delivery. You can also check that these offers are not hostd on itbp site but on some other anonymous site... So be careful...

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yes this hpnd to me
,
Jul 02, 2007 6:14 am EDT

I received cds after more than 4 weeks, for the fully paid cds courier guy ask me RS.525 (as 500 plus 25 rs delivery charges). I already paid around rs.700 through card wen i booked. Then he ask me again so i refused to pay he send it back i think.

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