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1.1 234 Reviews

Indeed.com Complaints Summary

8 Resolved
223 Unresolved
Our verdict: If considering services from Indeed.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Indeed.com reviews & complaints 234

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Newest Indeed.com reviews & complaints

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R
8:15 pm EDT

Indeed.com Indeed's advertising

I'm offended by an Indeed commercial showing a young seemingly intelligent black woman in business attire sharing an apartment with a ditzy white woman who is crazy on the drums wearing frivolous attire. The black woman is seen as sophisticated and solid; the white woman as inferior and crazy. Why portray the white woman this way? If the roles were reversed, blacks would be up in arms. Why the racist discrimination, Indeed? Indeed!

Desired outcome: Removal of commercial promoting racism

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9:00 am EDT

Indeed.com Scam

Was contacted by a woman claiming to be talent acquisition manager for Dundee venture capital in Omaha NB then had to download a privacy app. Ethan Faustino was the name. to my surprise they kept asking for personal information and wasted my time with a quick but suspicious interview. I believe this to be a scam as others pointed out. I luckily didn’t give out anything except my email and indeed obviously gave them my number. I’m not the only one indeed needs to step up to better protect consumers and remember if it’s too good to be true it probably is

Desired outcome: Protect consumers from fraud

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K.Dee
, US
May 08, 2022 11:29 pm EDT

This happened to me also. Was contacted via text by a Diane Olmedo recruiting for Dundee Venture Capital. When asked for more details about the position she gave a vague answer simply stating it was remote. She asked that if I had Telegram or Signal messenger and asked that I reach out to a Mr. Faustino. I also did not give any personal details other than what was viewable on my resume.

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melody Wade
, US
Apr 21, 2022 8:34 am EDT

Is this legit or not

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8:30 am EDT
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Indeed.com False Charges

Indeed is charging my credit card hundreds of dollars without authorization. I tried to stop these charges but the navigation on the indeed site is nearly impossible to find and cancel my account. I have used them for several years without incident but since 2022 only problems and misleading unauthorized charges.

Desired outcome: I would like all money returned.

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4:44 pm EDT
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Indeed.com Aumni

AUMNI SCAM: INDEED...SERIOUSLY?

It is now April 8th and I just got scammed by these fools as well. Some more info on the scam is that they will give you a check for 2,100 to buy the software "needed" to work for them. The check is from a legit bank. I know because I called them and they verified that the routing number is from their bank but the check number is fraudulent. Luckily my bank caught it and I didn't have to change my account information.

Furthermore, they had the audacity to try to get you to go to an AT&T or Verizon store to pick up the Iphone 13 Max 265 gig. One more indicator you are being scammed is that their grammar was atrocious.

To Indeed; my faith in this website is not irrevocably tarnished however my problem is that the original complaint was filed on April 2 and a company of god knows how many employees (who's job it is to link people with employers) couldn't get their act together enough to put a stop to this earlier. Indeed is just as much at fault as the scammers who wasted the energy and time of countless others because your complaints compartment is either incompetent or the communication between the complaints department and the tech's who filter out fraudulent job offerings is null.

Desired outcome: Actually read the complaints here and do something about it proactively. Its called accountability.

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12:38 pm EDT

Indeed.com Not legitimate job offer

WAs contacted by Ms. Jandi Sumerlin, Talent acquisition specialist stating my resume was that was posted on your site was forwarded to the Management team of Aumni, Inc for a interview. The interveiw was via text with a Mr. Ethan Faustiono. This is a scam which unfortunatley I did not discover until i had already given them my driver's licence number. You need to better protect us so no one else falls for this.

deanna VanBoeyen

Desired outcome: Better protection of our resumes for real jobs

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Osbornem113
, US
Apr 08, 2022 7:51 pm EDT

I just got contacted by these people, I'm hoping they didn't get enough info to do anything. All I mentioned was my name and generally where I'm from before I realized what was going on and deleted the the messaging app (Signal? It's widely used so I assume they just use it because it's encrypted) then blocked the number of the 'recruiter' who contacted me.

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Jame942
Owosso, US
Apr 19, 2022 9:15 am EDT

Did anything become of it as I gave my name and email but nothing more?

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Pablo Diablo
Aspen, US
Apr 08, 2022 4:42 pm EDT
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AUMNI SCAM: INDEED...SERIOUSLY?

It is now April 8th and I just got scammed by these fools as well. Some more info on the scam is that they will give you a check for 2,100 to buy the software "needed" to work for them. The check is from a legit bank. I know because I called them and they verified that the routing number is from their bank but the check number is fraudulent. Luckily my bank caught it and I didn't have to change my account information.

Furthermore, they had the audacity to try to get you to go to an AT&T or Verizon store to pick up the Iphone 13 Max 265 gig. One more indicator you are being scammed is that their grammar was atrocious.

To Indeed; my faith in this website is not irrevocably tarnished however my problem is that the original complaint was filed on April 2 and a company of god knows how many employees (who's job it is to link people with employers) couldn't get their act together enough to put a stop to this earlier. Indeed is just as much at fault as the scammers who wasted the energy and time of countless others because your complaints compartment is either incompetent or the communication between the complaints department and the tech's who filter out fraudulent job offerings is null.

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Melvin Taylor
Newark, US
Apr 05, 2022 6:17 am EDT
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I too have been contacted yesterday by the same people! you have to do better than what you’re doing now!

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5:44 am EDT

Indeed.com Iron mountain

6730 Redeker pl, Newark California, went to interview and was waiting patiently and the staff told to get of the office for no reason? I'm filling a discrimination because I'm wight she was ispanic. Because I'm white the office personnel kicked me out of the office.

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2:10 pm EDT
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Indeed.com Employment listing

In February 2020, our company Boyle Mechanical Inc posted a sponsored job listing on indeed as a one week trial we were invoiced and paid CA$160.88

Invoice [protected] • Boyle Heating & Cooling. Subsequently we relisted the job as a "free" listing. On March 20, our credit card was charged CA$511.39

Invoice [protected] • Boyle Heating & Cooling.

We did not authorize this charge. We are seeking a full refund.

Desired outcome: We are seeking a full refund.

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3:49 am EDT

Indeed.com service

Good Afternoon, I am Pooran Pragnya.

I have sent cancellation form for canceling my profile in the in last month (Feb 3, 2022). I didnt get any mails in reply. Now it's already 37 days, or 27 days of working days after forwarding my profile cancellation. Is this kind of service you give it to your customers? Till now I was too polite to you, but I can't be anymore. I want my money back as soon as possible.

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12:40 pm EST
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Indeed.com Forced assessments locked to profile, blocked from accessing or retesting for 6 months

Indeed.com has become a powermad megalomaniac, creating a hostile environment to job seekers via pushing their own brand of TIMED "assessments" and restrictions... You are blocked from retaking and denied access to your completed assessments which remains locked on your profile for 6 months. Employers may not even receive or view your application, as they are awaiting bs assessment score.

If you take a training class and improve this skill, you are BLOCKED from retaking and blocked from applying to any job/employer that was dupo ed into selecting that assessment an infringement on civil rights, affecting your income & future based on their criteria of greed and manipulation of employers and job seekers.

Indeed employees continue to deny that they are the provider or intermediary to supply these assessments it's assessments and project that the employers are creating them themselves which is untrue and ridiculous.

Although their help section states you may access completed assessments via your profile, or select others to complete there is no link to access anywhere on app or website user profiles. No way to view results or to restrict access from public view or potential employers, hijacking your information.

Indeed needs a class action lawsuit for violating our civil rights and creating a hostile, discriminatory environment for job seekers, who may be qualified, but not perform well on timed tests due to ptsd or other issues, such as limited internet speeds, etc. which create panic in many. In addition these timed tests are archaic, poorly formatted and often unrelated to the job applied for. They are ruining the job market and intimidating job applicants as well, giving Indeed far too much power & influence, as they are the only ones who truly benefit.

I intend to petition the Attorney General, civil liberties advocates department of labor and any others who can address these egregious, selfish and despicable practices.

Desired outcome: Full transparency and control of profile & assessments for users to retest at will and privacy of results

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3:57 pm EST

Indeed.com The companies they're promoting

So we got a job through them that was supposed to be remote and it was through a place called hikens, their parent company is swanstone corporation higgins is based out of los angeles I do have a specific address if needed also swanstone is also listed at the address but I was told they were based out of canada so I forgot an application for their job for a local hub coordinator working at home getting packages delivered to me, they were in somebody else's name but to my address I would open the package take pictures of them upload them to their system the hikens system, I sent them my driver's license my social security card and my i9 information via docusign.. And we signed an agreement and I got a whole like contract from them i'm stating that I would be paid in 30 days after I am completed that they would send me a check for $4,200 plus expenses and then if I was going to pass their quiz then I could stay on and pay be paid $48,000 a month... Not only did I do all that work for them for 30 days they never paid me. In fact I found a complaint to the better business bureau and there's nothing they can do but indeed I have trusted for years and I don't know what's going on with them but why would they let a scam business on their site I have no idea but I wanted to complain I want my money

Desired outcome: I want paid for this services that I provided for this business that they said was a good job it had a rating all that.. I feel like it is indeed job to make sure they have legit companies

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Chetna Fule
Katol, IN
Mar 31, 2022 6:14 am EDT
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It's true because this mony scam I am with also.

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7:22 am EST
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Indeed.com About not getting paid by your advertized Mental Health Agency; Direcy Access.

I have worked for Direct Access Counseling Agency for about Eight months and have only been paid once. When I complain to them about this they ignore me. Please register this complaint,

Desired outcome: Reimbursement for services rendered.

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3:58 am EST
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Indeed.com Cancel this job

I have been using Indeed increasingly over the the last year or so and my account had got to the stage where it made sense to go on to account rather than credit card payment. This occurred at the end of 2021 and since then I have had nothing but issues.

I actually want to use my account, but no matter how many times I have requested an invoice for the payment outstanding, I am unable to get one.

I dont understand. I am proactively requesting to make full outstanding payment, yet the accounts department/technical department are unable to make this happen.

It is seriously impacting my ability to do my job and subsequently impacting my client's growth and causing me considerable stress.

I have had to cease use of the account as the outstanding money is getting to a level I am very uncomfortable with.

I just wish to pay my bill on a monthly basis, why is this so difficult?

I have several emails to my account manager outlining the challenges I have faced in paying my balance.

Desired outcome: I would like a resolution to this immediately and some understanding of why this situation has occurred and assurance that it wont happen again

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9:40 pm EST
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Indeed.com Charges

I believe these charges stem from an advertisement I placed for per diem worker. This was back in December. It was advertised as free but they keep your credit card information on file

Mid February I get an e mail from indeed with an invoice disclosing over $1200 in charges that go back to December to my credit card for running an advertisement

This seems quite odd. They wait till February to call to my attention that they billed me in December. I’m not even clear what the charges are for you can’t reach a live person at indeed. When you e mail them no one follows up. I’m barely making a living myself at a solo firm I would never knowingly agree to such billing practices

Desired outcome: Reversal of charges

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11:04 pm EST

Indeed.com Disable my account, don't waste your time, your money!!!

My boss asked me to post Jobs as a Confidential Company. So as per my research I could post on Indeed, Because as they do have "confidential option".

At the beginning too much trouble of opening the account.

*First, I tried gmail account they blocked, then I did with another account, again they blocked. From my side I provide everything. They asked me "Utility bills with address", "Tax permit", Company license, even I showed them our registration paper. But it is denied, I asked "Why"?, They said "It is blurry".

Nooooooo! it is not!

May be your eyes are blurry.!

Even I tried company official email, facebook account again same process.

My Boss thinks, "Indeed is best for Jobs Posting, because they have very good data. They have too much video tutorials in Youtube", may be it is true.

But they have unresponssible, careless customer care that makes you stupid in front of your boss, and get fired.

Dear Indeed.com Thank you for you attention for details, and making me fired!

Don't waste your precious time on Indeed.com.

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Omair Ahmed
, US
Dec 28, 2022 12:22 am EST

My boss asked me to post Jobs as a Confidential Company. So as per my research I could post on Indeed, Because as they do have "confidential option".

At the beginning too much trouble of opening the account.

*First, I tried gmail account they blocked, then I did with another account, again they blocked. From my side I provide everything. They asked me "Utility bills with address", "Tax permit", Company license, even I showed them our registration paper. But it is denied, I asked "Why"?, They said "It is blurry".

Nooooooo! it is not!

May be your eyes are blurry.!

Even I tried company official email, facebook account again same process.

My Boss thinks, "Indeed is best for Jobs Posting, because they have very good data. They have too much video tutorials in Youtube", may be it is true.

But they have unresponssible, careless customer care that makes you stupid in front of your boss, and get fired.

Dear Indeed.com Thank you for you attention for details, and making me fired!

Don't waste your precious time on Indeed.com.

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Lisa Orianne Vincent
, US
Mar 14, 2022 4:53 pm EDT

They did the same to me. I received close to 70 resumes of people who were interested in my job posting and INDEED disabled my account so that I could not assess the resumes. I phoned and they told me that it would have to go to appeal but they were not able to tell me why it was disabled. I have also read where people are applying and nobody contacts them back - I guess this could be the reason why they are not received responses.

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10:54 am EST

Indeed.com Employment service

I posted a no sponsored employment opportunity vía Indeed. I did not agree to any budget for the job listing. I just found that they deducted $500.00 from my account for 2 months of listing at $33.00 per day. I never agreed to any of this. I was never notified about these changes. I would not have agreed as my small business cannot afford such expenditures. The site will not allow me to take my credit card information off and they do not have any means to contact customer service. A similar charge happened approximately 4 years ago and I paid it thinking my secretary mistakenly agreed to the service. However, I personally managed this posting.

Desired outcome: I want my money back and I want them to erase my credit card information.

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4:57 pm EST
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Indeed.com Complaint

I have been placing ads on indeed for many years for my corporation without incident. Now I am told that I must provide some very personal information about my company in order for this ad to go live. I’ve been going back-and-forth for six days with these people and only now they’re telling me they want my business license, a utility bill, my General Excise tax license, tin #. a lot of stuff that is irrelevant and have never been asked for before. I feel like if my job isn’t sponsored or if I have a credit I’m working with that’s when I have problems with Indeed. Something is very wrong!

Desired outcome: I would like my ad to go live without having to share a whole bunch of information that I have never been asked for in the past

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2:28 pm EST
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Indeed.com Indeed forced negative reviews from another company onto your profile

Our organization set up a Company Profile on Indeed.com to give our company better visibility to prospective job applicants. We worked very hard to achieve a 5-star rating on the 'Reviews' section of our Company Profile, which has been listed for several years now. Recently, a completely separate organization created an additional Company Profile on Indeed.com and used the exact same name as our Company, but did not include any differentiating info (such as a logo, address, phone#, Tax ID#, etc). This other organization obtained two negative reviews on their profile. I brought this situation to the attention of several representatives at Indeed.com and asked them for assistance in differentiating our Profile (with a 5-star review average) from the other Profile of the same name (with a 1-star review average). Do you know what Indeed did next? They decided to MERGE the two profiles together, effectively forcing us to inherit 2 negative reviews that did not belong to us. I called and wrote Indeed several times to protest this egregious move and they flat out refuse to fix it even though they have acknowledged that the other Profile is/was not related to our Profile in any way, shape, or form. Now, they have irreparably tarnished our organization's online reputation by forcing our Review average to plummet, due to the forced addition of these invalid reviews. Employers, beware of doing business with this organization!

Desired outcome: Delete the 2 negative reviews from our company profile page, since they do not belong to us in the first place.

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6:13 pm EST

Indeed.com Past employee post

I am writing to complain about a past employee job review for Old Mill Kennel posted on October 2021.
Unfortunately some of the post is fabricated so bad! What was said about the kennel manager is not true and hurtful. I am mortified to read such false information.
I am not sure why this information was allowed on the post and picked by Indeed as a favorite post when alot of the past posts are positive.
As we all know, past employees bend the truth as I have read alot of reviews on other companies. They will do and say whatever.
I let others read the review and they were shocked as well. I have a feeling who wrote the review.
What can I do about the post?
I can be reached at [protected]@yahoo.com
I appreciate your help to try to resolve this issue.
Thank you

Desired outcome: Can be discussed

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3:28 pm EST

Indeed.com Billing

Indeed has charged my credit card over 3k for a two week period. I finally had to canx my credit card to stop the charges. 2500 one day 700 two days later! I posted one job for 7 days with a 500.00 max bill established. I was billed over 3 thousand dollars.

Desired outcome: refund

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11:34 am EST
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Indeed.com Over charge

We advertised on indeed nearly 2 years. We never had this kind of problem before. This time we was over charged £410 for job advertisment. We have never changed the settings and budget for the daily limit. We spoke on the phone today with customer service, but we did not get back any encouraging answer. They said that we changed our settings, which is not true.As a company we never gonna use indeed again if the problem is not solved
estehair medical harrow

Desired outcome: REFUND

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Indeed.com In-depth Review

User Interface and Navigation:

Website Design and Layout: Indeed.com has a clean and modern website design that is visually appealing. The layout is intuitive and well-organized, making it easy for users to find the information they need.

Ease of Navigation: The navigation on Indeed.com is straightforward and user-friendly. The main menu is well-structured, and the search bar is prominently displayed for quick access to job listings.

Search Functionality: The search functionality on Indeed.com is robust and efficient. Users can easily filter job listings based on location, industry, salary, and other criteria, allowing for a more targeted job search.

Job Search Experience:

Job Listing Accuracy: The job listings on Indeed.com are generally accurate and up-to-date. The platform has a large database of job openings from various sources, ensuring a wide range of opportunities for job seekers.

Job Filtering Options: Indeed.com offers a comprehensive set of filtering options to help users refine their job search. Users can specify their preferred job type, experience level, and other criteria to find the most relevant job listings.

Relevance of Search Results: The search results on Indeed.com are highly relevant to the user's search query. The platform's algorithm effectively matches job seekers with job openings that align with their skills and preferences.

Company Profiles and Reviews:

Quality and Quantity of Company Information: Indeed.com provides a wealth of company information, including company descriptions, locations, and contact details. Users can also access additional details such as company size, industry, and employee benefits.

Employee Reviews and Ratings: Indeed.com features a comprehensive collection of employee reviews and ratings for companies. These reviews provide valuable insights into the company culture, work-life balance, and overall employee satisfaction.

Integration with Glassdoor: Indeed.com integrates with Glassdoor, a popular platform for company reviews and salary information. This integration enhances the user experience by providing a more comprehensive view of companies and their reputations.

Application Process:

Application Submission Process: The application submission process on Indeed.com is straightforward and user-friendly. Users can easily apply to jobs directly through the platform, saving time and effort.

Resume Upload and Formatting: Indeed.com allows users to upload their resumes in various formats, including Word and PDF. The platform also provides a resume builder tool to help users create professional-looking resumes.

Communication with Employers: Indeed.com facilitates communication between job seekers and employers through its messaging system. Users can easily communicate with employers regarding job applications, interviews, and other inquiries.

Job Alerts and Notifications:

Customization Options: Indeed.com offers a range of customization options for job alerts and notifications. Users can specify their preferred job criteria and receive email or mobile notifications when new relevant job openings are posted.

Frequency and Timeliness of Alerts: The job alerts and notifications from Indeed.com are timely and reliable. Users can choose the frequency of alerts, ensuring they stay updated on new job opportunities without being overwhelmed.

Accuracy of Job Matches: Indeed.com's job matching algorithm is highly accurate, providing users with job recommendations that closely align with their skills and preferences. This ensures that users receive relevant job matches and save time in their job search.

Mobile Experience:

Mobile Website Design and Functionality: Indeed.com's mobile website design is responsive and user-friendly. The layout is optimized for mobile devices, allowing for easy navigation and access to job listings on the go.

Mobile App Features and Performance: Indeed.com's mobile app offers a seamless job search experience. Users can search for jobs, save job listings, and apply to jobs directly from their mobile devices. The app's performance is smooth and reliable.

Compatibility with Different Devices: Indeed.com's mobile experience is compatible with a wide range of devices, including smartphones and tablets. The platform is optimized for both iOS and Android operating systems, ensuring a consistent user experience across devices.

Salary Information:

Availability and Accuracy of Salary Data: Indeed.com provides salary information for many job listings. Users can access salary ranges, average salaries, and other relevant data to make informed decisions about job opportunities.

Comparison Tools and Insights: Indeed.com offers comparison tools and insights to help users understand how their salary compares to others in similar roles and industries. These tools provide valuable information for negotiating salaries and evaluating job offers.

Integration with PayScale or other platforms: Indeed.com integrates with PayScale, a leading platform for salary data and compensation insights. This integration enhances the salary information available to users, providing a more comprehensive view of job market trends.

Additional Features:

Resume Builder and Templates: Indeed.com offers a resume builder tool and a wide range of resume templates. Users can easily create professional resumes that highlight their skills and experience.

Career Advice and Resources: Indeed.com provides a wealth of career advice and resources to help job seekers navigate the job market. Users can access articles, guides, and videos on topics such as resume writing, interview tips, and career development.

Networking Opportunities: Indeed.com offers networking opportunities through its professional networking platform, Indeed Community. Users can connect with professionals in their industry, join groups, and participate in discussions to expand their professional network.

Customer Support:

Responsiveness and Availability: Indeed.com's customer support team is responsive and available to assist users with their inquiries and issues. Users can expect timely and helpful responses to their queries.

Channels of Communication: Indeed.com offers multiple channels of communication for customer support, including email, phone, and live chat. Users can choose the most convenient method to reach out for assistance.

Resolution of Issues or Complaints: Indeed.com strives to resolve user issues and complaints promptly and effectively. The customer support team is dedicated to ensuring user satisfaction and addressing any concerns that may arise.

Privacy and Security:

Data Protection Measures: Indeed.com has robust data protection measures in place to safeguard user information. The platform employs encryption and other security protocols to ensure the confidentiality and integrity of user data.

Privacy Policy Transparency: Indeed.com's privacy policy is transparent and clearly outlines how user data is collected, used, and shared. Users can easily access and review the privacy policy to understand how their personal information is handled.

Handling of Personal Information: Indeed.com handles personal information with utmost care and complies with relevant data protection regulations. User data is only used for the intended purposes, such as job applications and personalized job recommendations.

Overall User Satisfaction:

User Reviews and Ratings: Indeed.com has received positive user reviews and ratings for its job search platform. Users appreciate the extensive job listings, user-friendly interface, and helpful features that enhance their job search experience.

Overall User Experience: The overall user experience on Indeed.com is highly satisfactory. The platform's intuitive design, comprehensive job search capabilities, and valuable resources contribute to a positive user experience.

Comparison with Competitors: Compared to its competitors, Indeed.com stands out for its extensive job database, user-friendly interface, and integration with Glassdoor. These factors make Indeed.com a preferred choice for many job seekers.

Value for Money:

Pricing Structure and Plans: Indeed.com offers free access to its job search platform for job seekers. However, it also offers premium features and advertising options for employers who want to enhance their job listings and reach a wider audience.

Free vs. Premium Features: The free features on Indeed.com provide ample functionality for job seekers, including job search, application submission, and access to company information. Premium features offer additional visibility and customization options for employers.

Return on Investment for Job Seekers: Job seekers can benefit greatly from using Indeed.com's free features, as they provide access to a wide range of job opportunities and valuable resources. The platform's user-friendly interface and comprehensive job search capabilities contribute to a high return on investment for job seekers.

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