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1.1 234 Reviews

Indeed.com Complaints Summary

8 Resolved
223 Unresolved
Our verdict: If considering services from Indeed.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Indeed.com reviews & complaints 234

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5:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com Unitek tech

I applied for a work from home job with Unitek Tech in September 2022. I have only spoke with someone at total of times. They only want to talk through Telegram. They have my personal information and wire funds to my account and ask me to send funds to two people. The guy Allan Miller became aggressive when I ask him what do the accountant do because they suppose to handle all funds coming in and out. I told the guy that I quit but he start threatening me telling me what I better do. Unitek Tech 300 Park Avenue New York City, NY 10022 [protected] Allan [protected]@unitektech.tech is all the contact information that I have for them. They need to be removed so this won't happen to anyone else

Desired outcome: I want me personal information remove and delete them from Indeed

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10:51 pm EDT

Indeed.com Why has Indeed allowed the exact same negative and accusing comment made by an "ex-employee" 3 times in 3 separate dates?

tI is obvious this is the same person posting from different emails. This post quoting the exact same thing 3 times has lowered our employment score on our reviews page. Screenshots posted and uploaded here. This is a disgruntled employee likely terminated that has posted the same comment 3 different dates which has hurt our reviews rating. I would think that any of the same wording and post negates removal of the post as it clearly shows a disgruntled ex employee seeking revenge to lower our score.

I am asking for you to please remove all 3 of these comments ASAP please as I have uploaded 3 screenshots of the exact same wording in the post 3 separate dates. Please remove so that we can fairly be rated.

Desired outcome: Remove all 3 of the same reviews which has lowered our rating just by posting the same comment about my nonprofit, Rejuvenating Women.

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10:18 am EDT

Indeed.com Billing for job advert

I am a self employed Physiotherapist working 15 hours per week from a clinic that I set up from home to use within school hours. (Bebington Physiotherapy) I wanted some help from another Physio for a few hours per week and tried to create a job advert on indeed.com for this on 26/10/22. Each time I went back to my login, it said ‘complete profile’ which I did twice but which did not resolve the issue. Following this I started getting Resumes in my inbox which I though was indeed sending me people who they thought my fit my potential advert as they were Physiotherapists (although none of them were remotely near where I live and so not applicable). No messages appeared with these resumes and so they did not present as applications.

What I did not realise was that my profile was active and also duplicated and that I was getting charged twice per resume. I soon as I realised this, I went into the site (with the help of my partner because it was not easy to navigate) and closed the jobs. As a result I have been billed hundreds of pounds which I cannot afford. They have taken £350 from me on 01/11/22 and it seems they will take more. I do not have this money and it is going to send me into debt. I sincerely plead for a good will gesture that the money be refunded and any future monies stopped and also my account closed. It was not clear to me that my advert was active and I cannot cope with this financially.

Alex Hatton,

alexy_sax @hotmail.com

Desired outcome: Please refund monies taken so far and stop future monies being taken and close my account.

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3:47 pm EDT

Indeed.com Fraudulent sponsored postings, incorrect billing, incorrect information/documentation, extremely poor customer service

Hello - Our September Billing was incorrect/fraudulent (and exceeded the threshold set in our account). When we reached out to our account representative, we were met with difficulty and misleading information.

Jobs that were not sponsored were mysteriously(fraudulently), toggled on and off periodically throughout the month (not by members of our team, and not on jobs that we would ever sponsor). When we reached out to ask for answers and documentation to provide to our finance department we were met with resistance and were provided intentionally vague information about our account (the receipts provided were screen snips and not adequate or transparent information), additionally they did not match up with the visual overview we had of our account on the same day (we were told we had active sponsored postings on the day of our complaint - the sponsored posts were only visible on indeed's side of the program - all 4 jobs on our side were still able to be sponsored).

We asked for our credit card to be removed, and had an email sent to us confirming this was such - today we noticed the credit card is still active in the account. When we reached out to inquire as to having it removed again - we were told that we ourselves re-added this account, we did not - and we are tired of being given the run around.

We do not appreciate the poor level of customer service and support that we have received on this matter to date - and we are extremely dissapointed in the customer service standards that indeed has. Repeatedly we have asked to speak to an account manager, someone in the finance and billing department or in the dispute resolution centre, and have essentially been told no - we are only able to speak to our direct account representatives (Sinthya Rodriguez and Baqer Hussaen). Both have whom have provided inentionally misleading information or just tried to ignore emails that were sent.

Please reach out to [protected]@tecvalco.com for further information or documented proof of these conversations.

As this will not fit in the space provided below - here is our desired outcome:

we want:

-To speak to a management representative, or an individual from the dispute resolution centre, that is not one of the two people mentioned above

- clear and transparent reporting and receipts re: fraudulently sponsored job postings

- someone to act like they care about the issue

-Credit card removed from account so we can be sure there are no future charges

-a credit for the fraudulently sponsored postings

Desired outcome: A conversation with management or dispute resolution, credit card removed from account, credit for fraudulent charges.

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3:11 pm EDT

Indeed.com My Email

It's very simple. I have about 5 different emails. I need to change the email address I gave indeed.com to another email address that I use much more frequently. I have been trying to change the email address and have read directions which do not seem very clear to me. I have been trying to make this change for the past couple of weeks that I have been using Indeed.

Any clear and concise directions you can give me would be very much appreciated. Thanks, S.M. Montana

Desired outcome: Just simple directions to help me change my email address.

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11:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com We were blocked by indeed and not refunded

We have been a loyal account of indeed for several years.

We were recently blocked from using indeed and not refunded over $4K of charges from indeed that we paid for services that indeed didn't provide to us.

We are absolutely shocked about this treatment from indeed, and now the customer service people aren't returning our calls.

We are filing complaints about this company.

Desired outcome: We want our $4K refunded and an explanation on why we were banned from using indeed.

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2:26 pm EDT

Indeed.com Posting a job on indeed

I had tried to post a job opening for my company but, was informed that my job post was blocked and can only be posted if i provided one proof from a list of options to help them verify that my company was legitimate. I was happy to give not just one proof as requested but two . Then I recieve an email saying the items i sent were not sufficent with no explanation as to why since those were both documentations that was listed for identification. I reached out via email to ask why they werent sufficent and what to do next and i was told to go to the website to find a solution. There was no solution to my issue there . I went back and sent an email 3 times and have yet to get a response. I dont understand why an organization would choose to lose buisness ( i was posting a job where i was going to pay $15 per resume} for no legitimate reason. Maybe this is an issue with the department that handles rejected posts but it reflects poorly on indeed in general and is costing the company money.

Desired outcome: i would like to post my job , pay for the service and find candidates .

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7:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com Spam from indeed clients not fixed by reporting spam or other offer of services

Director of Care - North Vancouver opening at Dilys Consulting Ltd..

Confirm my interest

Let this employer know you're interested.

Decline

I would not like my contact details shared with this employer.

Reply to this email to contact Tobi Akintokun. Your contact details will be shared when you reply or express interest.

I hope you are doing well. I'm hoping you can help.

I honestly don't know if this is for you, but I hope you might know someone.

Based on your extensive experience and network, please who do you know who might be suitable for a Director of Care position?

This is a Co-DOC position

Director of Care, Creekstone Care Centre, North Vancouver, BC

I am looking for an experienced RN or RPN looking for an opportunity to build and lead an exceptional Nursing and Care Team. Someone who can be described as a servant leader with a passion for promoting evidence-based best practices in gerontological nursing and services. Ideally, We are looking for a clinical leader that embraces person and family-centred care. This particular role requires a hands-on DOC that is able to provide visible clinical leadership. This position offers the unique opportunity to mentor Nursing staff who hope to become DOCs someday.

• Competitive compensation.

• Job Type: Full-time, Permanent

• Benefits: Extended health care, dental care, vision care, wellness program, employee assistance program, life insurance, free on-site parking, paid time off, RRSP match

Dilys Consulting has been retained by Creekstone Care Centre to fill this position and I would appreciate it if you could kindly share this with a couple of people in your network.

If you know a DOC or ADOC who is open to considering a new opportunity and willing to speak confidentially with me, please contact kindly let me know. My first request would be to understand what is most important to them about a new opportunity so that we can determine if there is an alignment and also what range of compensation they are seeking.

I am often asked by employers to refer leadership candidates to them. We strictly respect the confidentiality of conversations about opportunities and interests.

I would appreciate your help if you could suggest someone you know who is a DOC or an ADOC who might be willing to discuss a new opportunity with me or would be open to having a chat with me?

Thank you very much, I look forward to hearing from you.

Many thanks

Tobi Akintokun

Executive Recruiter | Dilys Consulting

499 Preston St | Ottawa | Ontario | K1S 4N7

Office: [protected] | Direct: [protected] | [protected]@dilysconsulting.ca

JOB DETAILS

Job Title: Director of Care - North Vancouver

Company: Dilys Consulting Ltd.

Dilys Consulting has been retained by Creekstone Care Centre to fill the Director of Care position.

Director of Care, Creekstone Care Centre, North Vancouver, BC

Are you an experienced RN or RPN looking for an opportunity to build and lead an exceptional Nursing and Care Team? Do you describe yourself as a servant leader with a passion for promoting evidence-based best practices in gerontological nursing and services? Are you known as a clinical leader that embraces person and family-centered care? This role requires a hands-on DOC that is able to provide visible clinical leadership. Furthermore, this position offers the unique opportunity to mentor Nursing staff who hope to become DOCs someday. Interested in learning more about this Director of Care position before making a decision? We would be glad to talk with you.

To find out more contact: [protected]@dilysconsulting.ca

More details:

We are seeking a Director of Care to passionately lead the Nursing and Care Team at Creekstone Care Centre.

• Competitive compensation.

• Job Type: Full-time, Permanent

• Schedule: 8-hour shift and weekend availability

• Benefits: Extended health care, dental care, vision care, wellness program, employee assistance program, life insurance, free on-site parking, paid time off, RRSP match

We are looking for an exceptional clinical leader who can provide clinical support to our Nursing Team. This is a hands-on DOC position that requires the DOC to have a comprehensive knowledge and experience with Point Click Care, MDS, POC, and CIHI in order to coordinate work assignments, coach, train, and develop competencies around these so that accurate and detailed person-centred care plans are developed by their team.

• Experience as a DOC or ADOC at an LTC home supporting seniors is required.

• Current BCCNM registration as RN or RPN in the province of British Columbia.

• Advanced skills in resident assessment, critical thinking, and clinical decision-making.

• Experience with Point Click Care and solid working knowledge of Microsoft Office tools Experience with education tools including e-learning platforms is an asset

• Strong verbal communication, interpersonal and problem-solving abilities including time management and the ability to speak, write and read text in English.

• Good health and physically able to perform the duties of the role.

Creekstone Care Centre is a modern long term care home for 180 seniors. Opened in April 2021, Creekstone Care Centre is conveniently located at 1526 Oxford Street, North Vancouver. Creekstone is part of the growing Trellis-family of care homes with locations in Kamloops, Richmond, North Vancouver and Sechelt (currently under construction). Together we make a difference in lives every day!

Why Join Creekstone? We are passionate about our vision to create joy in life and aging…by caring, connecting and celebrating and living our values of teamwork, learning, positive-outlook, flexibility and responsibility. • We want to make meaningful contributions to life and aging; • We are small, nimble and innovative; and • We offer competitive compensation.

• Applicants must pass the vulnerable sector criminal record check according to provincial guidelines.

• COVID-19 considerations: This site complies with all Ministry guidelines for long-term care homes.

• Ability to commute/relocate: Must be able to commute regularly or plan to move prior to starting work

Interested in learning more about this Director of Care position before making a decision? We would be glad to talk with you.

Dilys Consulting has been retained by Creekstone Care Centre to fill this position.

Desired outcome: remove the client Tobi Akintokunor actually respond to spam notifiers and block them from contacting me

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10:57 am EDT

Indeed.com Job Scam

I was contacted by a person pretending to be Hiring Manager Mirka Janhonen with Kemira Oyj. They wanted to send me a check to purchase equipment through a specific vender. Sounded like Money Laundering! Then they wanted to EMAIL me a check in pdf form to deposit through a mobile app. That is FRAUD. They are stating they got my information from my Indeed profile.

Desired outcome: Police the people posting jobs and confirm they are legitimate. Protect the people using your sight

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10:46 am EDT

Indeed.com hiring services

We have signed in with indeed.com for hiring services. we have not even been able to hire. the service is, to be honest just fair and not even good, but they keep charging various amounts. there does not seem to be any description on the invoices as to what they charge nor is there any information on the unsubscribing of the login. the website has no help whatsoever. We need to unsubscribe when we do not need any help from them. They consistently have been charging us 1000 sterling pounds

Desired outcome: we need the extra money charged to be refunded. we have worked everything out and will be able to provide information when asked.

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3:53 pm EDT

Indeed.com Zierra Ltd

We have our account blocked with no specifics on the reason for this. This has hampered the recruitment process.

Can we please get specific reasons on why our account was blocked and how to get this unblocked. We have gone through your terms and conditions but unable to decipher why our account was blocked. This is no appropriate customer service.

Desired outcome: Desired outcome is to have the block removed from our account. Email is [protected]@spa-moi.co.uk

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2:09 pm EDT

Indeed.com Misuse of personal information for marketing

Description:

On 8/18/2022, Indeed marketing material was mailed to my mother's place of residence.

Problem:

Indeed is using algorithms to market material to an address that's not my address. I have never used this address in the past with Indeed.

Solution:

I need Indeed to stop immediately. I need for Indeed not to sell my information or old address associated with my name verses my address connection.

Actions to resolve:

This is my initial attempt to resolve the issue.

Key dates:

08/19/2022, Thursday marketing material received.

Desired outcome: I appreciate an apology and a resolution to not use the address: 8924 91st Place Lanham MD 20706

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8:25 pm EDT

Indeed.com Failure to Protect Job Seekers Identity and Information

I was a victim of a scam due to Indeed's neglect to protect Job seekers personal information. I was contacted by a scammer posing to be a company Knightec AB. This company that has posted jobs on indeed before and at one point I consider applying to a job there. This was a few months ago and I can't recall if I ended up applying or not. However, I do recall viewing their application. At this time, I'm unable to confirm because record of the job doesn't exist.

Yesterday, I was contacted by this number: +[protected].

Hello Caitlin Mccloskey, This is Mrs Erika Hedvall from Knightec AB. Your resume was seen on Indeed Platform and we feel you would be an asset to the company performing Data/Admin. Reply once you get this so an interview can be scheduled. Than you.

Hello Mrs. Erika Hedvall thank you for your kind words. I would love to set up a time to interview.

This is an online data/admin position from home or anywhere of your choice remotely, PT/FT $29.87/hr, Download Telegram on your pc or Mobile and add the Hiring Manager username: @henrik_knightec for a briefing and interview session, schedule or start right away with @henrik_knightec

Let me know if you get through to him.

You are advised to message him once you get through to him so the interview can commence immediately.

Reflecting on this I feel shamed but I had some hope it was a real opportunity. After applying to so many jobs. Then finding one on indeed that ultimately became a nightmare. Long story short I haven't been paid by my new employer and was force to find another job that hopefully will. Before I decided to enter the interview, I did research the company.

They are a real company and the individuals they are posing as work there. And Knightec claims to socialize with its team members through social media.

I proceed with the interview/scam that was a total of about 2 hours. They proceeded to supply me with what seemed accurate information about the company including; values, projects, future location of projects that were in my area. And ask many interview questions about myself. They offered me a job. They asked for my address, phone number, the bank I use, and email. And I gave them this personal information. They told me I would be contact by email the next day with I9 and tax information paperwork. And told me to check in the next day.

The next day I checked. The scammer cleared the history of chat. And removed the picture of employee removed, which was taken from his LinkedIn account.

I have filed the reports, complaints, and even reached out to the employees at the company that their identity is being used to commit fraud.

Desired outcome and things your company can do:

-Provide more protection to Job seekers with their information first and foremost. -

-Reach out to the employers who use your site to possibly use disclaimers saying our company will never reach out to you on these platforms when it comes to recruiting is a start.

-Protect your customers by that I mean Job seeker because you exploit a free market and your brand image.

-Help us identify fraud better because your business practices are at fault here.

Desired outcome: -Here's a thought; hire people to protect your customer and whats left of your company integrity.

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2:05 pm EDT

Indeed.com Job application

I recently applied for a Library Assistant job on the Indeed site. I was asked to submit my CV which I did.

A few days later the Library Service sent me an application form to complete.

There was no rush as the final day for submitting was the 11th July.

On 2nd July I received a message telling me I hadn't been successful, this was confusing as I hadn't yet applied! I also saw the job still being advertised on other sites.

I message the employer directly and they couldn't understand why I had received this message?

This is a large employment recruitment service, who in my opinion have got something seriously wrong.

I did manage to submit my application, but could of just taken the message as an unsuccessful attempt.

Applying for a job is stressful enough without having Indeed making the process difficult!

I will never use this portal again.

Desired outcome: I would like an explanation

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5:29 am EDT
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Indeed.com Customer Service / Disabling Account

On Thursday 23rd June you disabled our account due to a typo on one of our adverts. This was an obvious typo that was easily rectified with a phone call / or email advising it was there.

The obscene overreaction of deactivating our account for a week (it is still not back on) has hugely impacted our ability to carry out our business. After 12 years in the recruitment I have never known worse customer service / service from a job board. We chose Indeed over its competitors because of your continual canvassing of our business - we are the best, use us! what a big mistake that was!

After a week and countless hours wasted trying to sort this out we was advised today this was a decision made in America and we would have to wait AGAIN!

The bottom line is - your business is not fit for purpose!

Desired outcome: Stop wasting businesses time and sort your customer service out !!

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7:38 am EDT

Indeed.com Social justice virtue signaling

This is a simple request that Indeed.com stop changing/adding to their logo for every new social justice movement. It was the Ukranian flag for the longest time, and now it's a pride flag. Why? How does this help anyone?

I personally find the pride flag and especially the image of an athlete carrying one very offensive. The movement of transgender athletes into womens' sports is especially divisive and anti-science.

Please just stop. Do your job, and stop virtue signaling.

Desired outcome: Just keep out of divisive political posturing. Provide jobs, not "social change".

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4:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com account blocked for no reason at all, no support customer care

Our company were using Indeed for more than 5 months, we were satisfied with the number of candidates.

No issues at all.

Good looking website, perfect ad manager etc.

Then a week ago they locked my account for no reason, cuz for all that period we never change our ads, it was the same from the first day of using it.

I sent an appeal, describe why we have ads in different states, cuz it's trucking business, our drivers rolling from coast to coast etc.

So basically we can hire driver from any state, buy him a ticket and he'll be at the office. Simple as that, I even told them contact any employee that we hired and ask if they're satisfied with our company.

Also they asked me to send documents to prove that it's a real company.

But first day when we create that account they locked it and ask to send same docs and then unlock it. This time they told me that those docs can be edited and it may be not real.

I said how it can be such way, last time it was good, now it's not!

Then they told that something with the description, something with the title bla bla bla...

Then Amy Belluci from customer care told me that she will pull up some info and will let me know the exact reason of blocking it and will help me to unlock it.

Sent me couple questions via email, I gave her all the answers and then she stop answering my emails.

Now they just keep saying that your account is unsuitable for indeed.

No words about that situation.

I just don't understand why they blocking real businesses for no reason.

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12:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com My account/billing

I posted a job for Gary's Heating and Air Amarillo on April 11 and paused it on April 26. I kept getting job applications and called 2 times and was told that sometimes that happens and not to worry about this. I called billing and talked to LIZ after I got my bill and looked like I was double billed. She told me I had 2 accounts open — unknown to me — and she was going to cancel the "[protected]@gmail.com" and not charge me for it due to the misunderstanding. I now have the charges and they were NOT credited. I expect people to do what they say and very disappointed. You can listen to the call — I'm sure it was recorded. It was around April 30. Please consider our account and your word — that should mean something. Paula Ward, Owner, [protected].

Just received our MC statement and just checking that these are not duplicate of what was charged on the same dates on the Visa (6948)

MC charges on statement:

4/20/22 Indeed @ 543.66

4/25/22 Indeed @ 579.90

5/01/22 Indeed @ 253.71

These were on the Visa statement that we confirmed last week:

4/25/22 Indeed @ 541.76

5/01/22 Indeed @ 177.79

Desired outcome: I want credit for the Master card as I was told by LIZ

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4:25 pm EDT

Indeed.com Unauthorized and deceptive change in billing practicers

Indeed has charged us >$10,000 since deceptively changing their billing practices. Do NOT use them and if you must, do NOT sponsor your posts unless you want to get a couple thousand dollars taken from you every few days.

Desired outcome: Full refund

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9:02 am EDT

Indeed.com Job posting by employers

Wampler & Souder, LLC a law firm with several locations in Maryland has posted job availability for associates and legal assistants/ paralegals. Our account was locked for unknown reasons. We have been repeatedly promised that it will be unlocked after a 24 hour investigation. This was a week ago - still locked. We have spent hundreds of dollars on the site and do not know why it is locked. Both partners of the firm have put up ads for jobs.

Desired outcome: unlock account

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Indeed.com In-depth Review

User Interface and Navigation:

Website Design and Layout: Indeed.com has a clean and modern website design that is visually appealing. The layout is intuitive and well-organized, making it easy for users to find the information they need.

Ease of Navigation: The navigation on Indeed.com is straightforward and user-friendly. The main menu is well-structured, and the search bar is prominently displayed for quick access to job listings.

Search Functionality: The search functionality on Indeed.com is robust and efficient. Users can easily filter job listings based on location, industry, salary, and other criteria, allowing for a more targeted job search.

Job Search Experience:

Job Listing Accuracy: The job listings on Indeed.com are generally accurate and up-to-date. The platform has a large database of job openings from various sources, ensuring a wide range of opportunities for job seekers.

Job Filtering Options: Indeed.com offers a comprehensive set of filtering options to help users refine their job search. Users can specify their preferred job type, experience level, and other criteria to find the most relevant job listings.

Relevance of Search Results: The search results on Indeed.com are highly relevant to the user's search query. The platform's algorithm effectively matches job seekers with job openings that align with their skills and preferences.

Company Profiles and Reviews:

Quality and Quantity of Company Information: Indeed.com provides a wealth of company information, including company descriptions, locations, and contact details. Users can also access additional details such as company size, industry, and employee benefits.

Employee Reviews and Ratings: Indeed.com features a comprehensive collection of employee reviews and ratings for companies. These reviews provide valuable insights into the company culture, work-life balance, and overall employee satisfaction.

Integration with Glassdoor: Indeed.com integrates with Glassdoor, a popular platform for company reviews and salary information. This integration enhances the user experience by providing a more comprehensive view of companies and their reputations.

Application Process:

Application Submission Process: The application submission process on Indeed.com is straightforward and user-friendly. Users can easily apply to jobs directly through the platform, saving time and effort.

Resume Upload and Formatting: Indeed.com allows users to upload their resumes in various formats, including Word and PDF. The platform also provides a resume builder tool to help users create professional-looking resumes.

Communication with Employers: Indeed.com facilitates communication between job seekers and employers through its messaging system. Users can easily communicate with employers regarding job applications, interviews, and other inquiries.

Job Alerts and Notifications:

Customization Options: Indeed.com offers a range of customization options for job alerts and notifications. Users can specify their preferred job criteria and receive email or mobile notifications when new relevant job openings are posted.

Frequency and Timeliness of Alerts: The job alerts and notifications from Indeed.com are timely and reliable. Users can choose the frequency of alerts, ensuring they stay updated on new job opportunities without being overwhelmed.

Accuracy of Job Matches: Indeed.com's job matching algorithm is highly accurate, providing users with job recommendations that closely align with their skills and preferences. This ensures that users receive relevant job matches and save time in their job search.

Mobile Experience:

Mobile Website Design and Functionality: Indeed.com's mobile website design is responsive and user-friendly. The layout is optimized for mobile devices, allowing for easy navigation and access to job listings on the go.

Mobile App Features and Performance: Indeed.com's mobile app offers a seamless job search experience. Users can search for jobs, save job listings, and apply to jobs directly from their mobile devices. The app's performance is smooth and reliable.

Compatibility with Different Devices: Indeed.com's mobile experience is compatible with a wide range of devices, including smartphones and tablets. The platform is optimized for both iOS and Android operating systems, ensuring a consistent user experience across devices.

Salary Information:

Availability and Accuracy of Salary Data: Indeed.com provides salary information for many job listings. Users can access salary ranges, average salaries, and other relevant data to make informed decisions about job opportunities.

Comparison Tools and Insights: Indeed.com offers comparison tools and insights to help users understand how their salary compares to others in similar roles and industries. These tools provide valuable information for negotiating salaries and evaluating job offers.

Integration with PayScale or other platforms: Indeed.com integrates with PayScale, a leading platform for salary data and compensation insights. This integration enhances the salary information available to users, providing a more comprehensive view of job market trends.

Additional Features:

Resume Builder and Templates: Indeed.com offers a resume builder tool and a wide range of resume templates. Users can easily create professional resumes that highlight their skills and experience.

Career Advice and Resources: Indeed.com provides a wealth of career advice and resources to help job seekers navigate the job market. Users can access articles, guides, and videos on topics such as resume writing, interview tips, and career development.

Networking Opportunities: Indeed.com offers networking opportunities through its professional networking platform, Indeed Community. Users can connect with professionals in their industry, join groups, and participate in discussions to expand their professional network.

Customer Support:

Responsiveness and Availability: Indeed.com's customer support team is responsive and available to assist users with their inquiries and issues. Users can expect timely and helpful responses to their queries.

Channels of Communication: Indeed.com offers multiple channels of communication for customer support, including email, phone, and live chat. Users can choose the most convenient method to reach out for assistance.

Resolution of Issues or Complaints: Indeed.com strives to resolve user issues and complaints promptly and effectively. The customer support team is dedicated to ensuring user satisfaction and addressing any concerns that may arise.

Privacy and Security:

Data Protection Measures: Indeed.com has robust data protection measures in place to safeguard user information. The platform employs encryption and other security protocols to ensure the confidentiality and integrity of user data.

Privacy Policy Transparency: Indeed.com's privacy policy is transparent and clearly outlines how user data is collected, used, and shared. Users can easily access and review the privacy policy to understand how their personal information is handled.

Handling of Personal Information: Indeed.com handles personal information with utmost care and complies with relevant data protection regulations. User data is only used for the intended purposes, such as job applications and personalized job recommendations.

Overall User Satisfaction:

User Reviews and Ratings: Indeed.com has received positive user reviews and ratings for its job search platform. Users appreciate the extensive job listings, user-friendly interface, and helpful features that enhance their job search experience.

Overall User Experience: The overall user experience on Indeed.com is highly satisfactory. The platform's intuitive design, comprehensive job search capabilities, and valuable resources contribute to a positive user experience.

Comparison with Competitors: Compared to its competitors, Indeed.com stands out for its extensive job database, user-friendly interface, and integration with Glassdoor. These factors make Indeed.com a preferred choice for many job seekers.

Value for Money:

Pricing Structure and Plans: Indeed.com offers free access to its job search platform for job seekers. However, it also offers premium features and advertising options for employers who want to enhance their job listings and reach a wider audience.

Free vs. Premium Features: The free features on Indeed.com provide ample functionality for job seekers, including job search, application submission, and access to company information. Premium features offer additional visibility and customization options for employers.

Return on Investment for Job Seekers: Job seekers can benefit greatly from using Indeed.com's free features, as they provide access to a wide range of job opportunities and valuable resources. The platform's user-friendly interface and comprehensive job search capabilities contribute to a high return on investment for job seekers.

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