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1.1 13 Reviews 241 Complaints
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Indeed.com complaints 241

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D
6:46 am EDT

Indeed.com An overcharge

I double posted an ad for a bar /waiting staff by mistake and I was charged £500. One of your advisers told me someone will contact but none has so far. I also dropped an email with the name of the adviser( Katie) about a week ago without any response.

I'm ,to say the least ,disappointed about the lack of customer service especially when I have been a regular and loyal customer.

I look forward to hearing from you.

Djamel Benouari

O Sole Mio restaurant

Glasgow, UK

Desired outcome: Please refund

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4:49 pm EDT

Indeed.com Overcharged

I was charged $196.00 for "free" posting. I told them to cancel "everything" the day I got this bill on 02/28. I did not want anything to do with them again. I was crystal clear. I closed the posting for the position. Here we are a month later and I get a $65.00 charge for marketing? Why would I have marketing for a closed position. Everything on this site is setup to f^ck the customer. You cannot delete your credit card information. There is no easy, clear and concise way to cancel your job posting. Even after you email them, which by the way takes at least 24 hours for a response. You have to close the job add. Good lucking figuring it out. I had to go to the internet and youtube how to cancel indeed to stop charges. Then I still got more charges after I closed the add! Fu! The free posting is closed! Why would I want to pay for marketing for a closed add? This company charges you for "clickbait". How? When people apply for a job you get charged? Nevermind people that clearly aren't qualified apply! Thus clickbait! I would never ever use the people for anything! I would rather use craigslist... It's sad to say but I trust craigslist more than these deceitful people.

Desired outcome: Reimbursement of $196 + $65 dollars and NEVER to Charge me for ANYTHING EVER AGAIN....I have repeatedly tried to CANCEL EVERYTHING WITH THIS COMPANY

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K
11:44 am EDT

Indeed.com Fictitious job post

I am the Director of Human Resources for the Doubletree By Hilton at 300 Canal Street, New Orleans, LA. We are managed by Dimension Hospitality. I have been with the property for nearly 3 months. I recently created an Indeed account for our Doubletree New Orleans property and have been very successful in finding excellent employees. However, a previous employee (not sure who), created an Indeed for Doubletree and apparently they are still posting on it. My GM asked me about an Assistant General Manager position that was posted just one day ago on Indeed. We do not even have that position at our hotel. I have made a few listings for positions, but would not for a position that we don't have. As you can imagine, this looks really bad on me since (what we all thought), I was the only one with access to post on our Indeed. Is there a way to see the email affiliated with who posted that Assistant General Manager position 1 day ago? Is there a way to cancel that person giving only me access to run the Doubletree page that I am currently posting on? I can get you permission from my General Manager (Francis Caramello). Please let me know what we need to do to remove that post and the find out who posted that along with deleting that Indeed account. Thank you.

Kristen Luther

Director of Human Resources

Doubletree By Hilton

300 Canal Street

New Orleans, La

kristen.[protected]@hilton.com

Desired outcome: Find out who posted the AGM position on DT By Hilton (other unknown) Indeed account, delete that account & post.

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5:22 am EDT

Indeed.com Assessments reading wrong

My assessments are all showing as proficient. Even the ones that I scored Expert on. How am I supposed to get a job with only proficient scores? I reached out to customer service and the person who responded has no idea what I'm trying to say. Just keeps telling me "that one only shows proficient or completed". I'm not sure which one he's specifying.

Desired outcome: I would like my assessments to reflect the scores that I received so that I may show potential employers the correct extend of my skills.

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3:21 pm EDT
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Indeed.com I am filing an AGE complaint

I have, I'm sure, applied for hundreds of positions for which I and fully qualified over the past two or so years. The reviewers at Indeed obviously zero-in on my age. I can easily prove that I am more than qualified for any schedule-related position I have applied for. I am 80 and with all my faculties. I have nearly 60 years of varied professional experience and two engineering degrees. I have no less than 20 various letters of recommendation. I have been an engineering manager, vp, and consultant and more. I began CPM scheduling in 1964.

Yet, all I ever receive are rejections, not even one interview. We can't afford to eat and can barely afford to keep our house, but this constant rejection goes on and on.

I keep hearing that job growth is higher than it has ever been. I sure can't see this. What is left to me to do?

Gordon H. Aronson, P.E.

15601 North 50th Street

Scottsdale, AZ 85254

[protected]

Desired outcome: To get permanent, temporary, local, remote work to provide my family with income.

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O
12:04 am EST

Indeed.com Indeed account blocked

We are the largest foreign investment company in Dubai, UAE. in health care sectors. We are using for almost 1 year in indeed to hire candidates to our hospital. Suddenly without any reason indeed blocked our account and hiring process. we have lost all the candidates database and our business is blocked due to this. Since everybody is aware that recruitment is the continuos process in health care industry. Also we cannot fullfill all the applicants coming for the interview. Indeed team must look into this in top priority and further evaluate and analysize the root cause and do the needful at the earliest.

Now the reliability in Indeed is ?

Who is the competent against Indeed?

Rgd

HR - Hospitals

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S
11:02 am EST

Indeed.com Work from home Package re-mail scam from First Lane Logistic

I feel like such an idiot. What got me was they said they obtained my resume from Indeed. I assume they were legitimate because I thought employers were vented when using the Indeed app. The company name Is First Lane Logistics. I signed a contract thru Doucoment Sign I did W2 forms and was offered a $2500 base plus $45.00 for each package delivered. They obtain a copy of my driver's license and my ss number. My first pay after 30 days of work would be around $3500 it wall a total lie. I worked I pick up packages I purchased material and when it was time for pay I was completely GHOSTED. I have files, but the dashboard was gone. All except the paperwork I download. I'm still in a daze from the experience I spoke with the company supervisor whose name I was told was Jason Hiss [protected] (total fake)I am going to file a complaint with the FBI because my identity was stolen. People beware of this scam. If Indeed need my file they are welcome.

Desired outcome: I want Indeed to protect the jobseeker better from scams than they have been doing. Companies should have endorsements from Indeed.

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K
9:56 am EST

Indeed.com The casino rooms gentlemens club

My son Adam went to his interview and was told that because he was not to walk back home @4am it was a red flag to them there was no set rule to say how he gets there and home etc bus as he has to walk he has no choice the casnio and tenshi gentlemen club in Rochester Kent they did not say that he had to have transport in the advert for the job on your web site so what can he do about it

Desired outcome: Post to be removed because of false advertising

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K
3:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com My indeed account was hacked.

My indeed accounts has been hacked and there have been imposters pretending to be me without my consent and have obtain other credentials that are fake under my name all fraud. I have advised indeed of this fraud and theft of my nursing credential for fraud and employment. I am am actively looking for work, however there are a host of people using my account with fake credentials. All fraud. All the employer has to do is verify its me. My phone is [protected].Indded account is [protected]@aol.com. They also are impersonate me in public clothes make up etc.

Desired outcome: indeed be made aware of the fraud to my account and others

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M
12:38 pm EST

Indeed.com Caving in to wokeness

It has become apparent that Indeed.com does not support those that support traditional marriage, conservative values, sacramental marriage, True Christian values and those of us that do not conform to the woke left and the progressive stink that has infiltrated our country.

While I have used Indeed.com in the past, I will never again taint myself with your service and I will do my BEST to spread the word to everyone and anyone that is within earshot or in my contacts or follows me online.

Author Kira Davis advertised with you and certainly paid fees to Indeed to do so. However, because she does not bow or kneel to the brainwashing of our country by morally challenged individuals, your company has decided to part ways. I will do my best to make sure that anyone that uses your service or pays to advertise with you will part ways with you.

The silent majority is not that silent any longer.

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K
11:23 am EST
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Indeed.com Job posting from Philadelphia Mills Keyholder

I am receiving emails from an unprofessional person who posted a job from Philadelphia Mills Keyholder. This person is cursing and disrespecting me. This person is sending me multiple emails all night and day.

These emails are coming from: [protected]@indeedemail.com

Is this a legitimate job posting because this is looking bad on indeed as a professional company? Please investigate and report

Desired outcome: Please investigate. Please have them to stop sending me nasty and unprofessional emails and please have his reported to their management if this is an legitimate job posting

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D
10:04 pm EST

Indeed.com Indeed for employers

I'm a co-founder of a startup company, and we used Indeed.com for Employers to hire employees. All worked well for the first 2 weeks until all of a sudden our account was blocked with no explanation.

I've reached out to the support team and they advised me to appeal the decision. After 30 minutes, we received another email that was saying - "appeal rejected and no further action required from your end".

Our account got blocker and we lost access to all CVs. We didn't break any policies or rules. We had only two job posts at that moment.

I thought that it was a mistake and decided to call the Customer Support team again. They ran me in circles nicely saying "Your account is blocked, and we can't do anything.". They were useless, didn't help, and had no desire to check my case.

I got very frustrated. I called again and escalated to the supervisor on the shift and spoke with Ashley Pinkowski ([protected]@indeed.com). She advised me to reply to the "[protected]@indeed.com" email with supporting documents about my company, to prove that my company is legit.

I've sent an email to [protected]@indeed.com & [protected]@indeed.com with following document:

- Federal Incorporation certificate

- Ontario Incorporation certificate

- Invoice from my business insurance provider

- Certificate of Insurance

- License for Private Collage issued by Ministry of Education of Ontario

- Confirmation document from the Ministry of Education of Ontario

Ashley confirmed that she received the email with all my documents, and assured me that this email will trigger the case in their internal system, and it would be reviewed by the Trust and Safety team. She also confirmed that I should receive a response from the Indeed.com team within 3 business days - negative or positive.

Ashley lied to me. It's been already 7 days, and my account is still locked.

All she did was probably a nice way to say "F*ck off, we don't need small businesses here"

I haven't seen the worst customer support ever! The company is a joke and discriminates against small businesses (who are not promoting job posts with paid ads on the Indeed.com platform).

I'm planning to file a complaint with Trading Standards Authority and already contacted a lawyer to bring Indeed.com to court for such discrimination against small companies. I've done research online and realized that there are hundreds of cases like ours.

Scum company, stay away from it!

Dmytro Brovkin

co-founder of Bukka Inc

[protected]@bukka.io

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C
3:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com Billing

I called in early December because Indeed had charged my credit card for $565.00 when I was only using free ads. Now on my credit card for December I got the credit for that but got another bill for $355.00 with no ads running at all and were supposed to be free. What the heck is going on with them? I am going into close up my account and I will make sure all my friends know not to use Indeed ever again because of the fraudulent use of our credit card. Please get them to credit the $355.00 because it wasn't supposed to be billed to us. Our account was for free ads.

Company: Cabinet Works Plus Ltd., #1 - 210 Bunting Road, St. Catharines, ON

L2M 3Y1

Desired outcome: Credit card to be reimbursed $355.00 and I want them to take off my credit card number so no-one can ever use it again.

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T
12:57 pm EST

Indeed.com Unable to post due to continuous flagging and no one supports

I have emailed so many times only to get half answers and once the supposable problem is fixed (not even a problem with all posts) they still continue to flag. Claimed they were "low quality" titles yet the issues they claimed made them "low quality" were not across the board and still flagged them regardless. This has been going on for 3 weeks with no fix.

Desired outcome: please address account issues so that postings are not automatically flagged.

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8:22 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com Job board

Indeed is A front for Organized Crime. i've been affected by the targeting since 2013 when my medical records were stolen from blue cross blue shield, it's tightly woven into our communities. only time and awareness will make a difference. Do not Use Indeed, they use your personal information in illegal manner. One example of many, 12/6 I called a company back stating I have reliable transportation now, they set up 10 am interview, I shortly thereafter received an email from my DELETED indeed account saying my interview time is at 1. myself knowing that i'm impacted by organized crime members, called the company back, she said she did NOT reschedule my interview for 1pm and send me indeed.co email that we still have the morning interview @ 10,

Desired outcome: Jail time and police report for persons involved in gang activity

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Update by Dear Brothers & Sisters in Christ...
Jan 07, 2023 7:43 am EST

Indeed has people hacking into system and placing people into jobs! or removing successfully loaded resumes from other jobs to lead people into undesirable jobs run bynorganized crime. i'm currently hired with a service that knows me from start to finish and uses their business to bully me and place me in unsafe and harassing positions. it's the reason no one can get a job because organized crime has taken over the job boards. i actually deleted my account w indeed. secured a second interview a week later with a different company, the hiring manager gave me a 10 am appt on a tuesday, and i received an email from my deleted indeed account stating that my interview with this new company will be at 1 pm instead of the agreed upon time at 10 am(!placing at interview 3 hours late. so i called interviewer and she confirmed she did NOT send the indeed 1 on interview email, it came from this address on indeed

recruiter1545_wxj@indeedemail.com

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B
4:55 am EST

Indeed.com Allowing a company advert to illegally offer £9 ph.

A company called three rivers woodland park in West Bradford Clitheroe is advertising groundsperson and a receptionist vacancies but illegally offering only £9 per hour.

Why do indeed not monitor or check information? Why has this advert been allowed?

Why are indeed allowed to make money from unscrupulous people who are exploiting people who are desperate to find work?

It is illegal to pay less than minimum wage.

The company is three rivers woodland park.

Desired outcome: Refuse any advert that is offering below minimum wage. It is illegal. Why do indeed not check job adverts that are exploiting people who are desperate for work?

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T
7:17 pm EST

Indeed.com Needing help

I placed an ad with you your company under the impression that I would be charged for every person I hired. I was happy with that. I supposedly had several applied and sent resumes and I answered them and told them all to contact me put my phone number and email address to contact me. I was happy with that till I had not the first person call, not the first person show up , not the first person anything. Then seen I was charged $669.00 for what?! Bogus apps! Apparently because I don’t know they are real never spoke to a person one! Yes I am pissed and very upset. Someone need to contact me!

Desired outcome: I want people hired or my money back. This isn’t fair at no angle to charge me that kind of money and not have anyone.

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T
Titilayo Ogunlola
, US
Jan 10, 2023 9:53 pm EST

Still seeking for job ?

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B
6:01 pm EST

Indeed.com email address

My wife opened a employer account on my laptop for [protected]@outlook.com She put up add for employees. Every time she trying to view potential employees it comes up with my employee job account, this has been running for over ten years and I can not remember my password so cant change anything, this is causing major problems for her business. She put in add for 2 360 drivers, 2 dumper drivers, and 2 groundworkers only got replays for 360 drivers.

My employee address is [protected]@gmail.com how can we get this changed to right company and email address

Desired outcome: get it right

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K
1:02 pm EST

Indeed.com Invoicing

I am writing to complain about the lack of specificity and inaccuracy of the invoices that are billed to my credit card and the lack of access to talk to any customer service representative.

My December invoice was charged but my job posting shows $0.00 charge. There have been no activity on the job posting so I dont even know if the posting was active or not.

We received your payment

$376.71

Invoice [protected]

No explanation on invoices as to what postings and for how many days are being billed.

Desired outcome: Need the customer service to contact me about this invoice.The invoice should specify what I am being billed for and there should be a live customer available to answer the question one may have.

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E
4:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com Employer account - Fraudulent charges, GOOD LUCK CANCELLING

Small employer here. posted 2 jobs--I thought they were free postings, as I did NOT consent to any billable charges. Indeed charged me over $500 the 1st month; I complained, and Immediately closed both jobs. So I have NO active job postings, and was charged the following:

JAN

1

2023

Point Of Sale Withdrawal ONLINE JOB ADS INDEED [protected] TXUS

Add a category

-$318.00

But I have no active job listings! There is no way to cancel an indeed employer account, so you have to cancel the payment method.

Think about that if you plan to post a job on Indeed: you will be trapped with recurring charges until you cancel your credit card.

AVOID INDEED AT ALL COSTS!

Desired outcome: Refund, Indeed provides proof that consumers can cancel an account.

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About Indeed.com

Indeed is a leading job search engine that connects job seekers with employers across the globe. With over 250 million unique visitors every month, Indeed is the go-to platform for job seekers looking for their next career opportunity. The platform offers a user-friendly interface that allows job seekers to search for jobs by location, industry, salary, and job title.

Indeed's search algorithm is designed to provide job seekers with the most relevant job listings based on their search criteria. The platform also offers a range of tools and resources to help job seekers in their job search, including resume building tools, salary calculators, and career advice.

Employers can also benefit from Indeed's platform by posting job listings and reaching a large pool of qualified candidates. Indeed offers a range of employer services, including job posting, resume search, and employer branding solutions.

Indeed's success can be attributed to its commitment to providing a seamless job search experience for both job seekers and employers. The platform's user-friendly interface, advanced search algorithm, and range of tools and resources make it a valuable resource for anyone looking to find their next career opportunity or hire top talent.

Overview of Indeed.com complaint handling

Indeed.com reviews first appeared on Complaints Board on Mar 31, 2011. The latest review Your radio advert was posted on Mar 4, 2024. The latest complaint account blocked, no support customer care was resolved on Jun 04, 2017. Indeed.com has an average consumer rating of 1 stars from 254 reviews. Indeed.com has resolved 8 complaints.
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  1. Indeed.com contacts

  2. Indeed.com phone numbers
    +1 (800) 475-4361
    +1 (800) 475-4361
    Click up if you have successfully reached Indeed.com by calling +1 (800) 475-4361 phone number 28 28 users reported that they have successfully reached Indeed.com by calling +1 (800) 475-4361 phone number Click down if you have unsuccessfully reached Indeed.com by calling +1 (800) 475-4361 phone number 52 52 users reported that they have UNsuccessfully reached Indeed.com by calling +1 (800) 475-4361 phone number
    +1 (512) 459-5300
    +1 (512) 459-5300
    Click up if you have successfully reached Indeed.com by calling +1 (512) 459-5300 phone number 12 12 users reported that they have successfully reached Indeed.com by calling +1 (512) 459-5300 phone number Click down if you have unsuccessfully reached Indeed.com by calling +1 (512) 459-5300 phone number 20 20 users reported that they have UNsuccessfully reached Indeed.com by calling +1 (512) 459-5300 phone number
    +49 211 5406 0842
    +49 211 5406 0842
    Click up if you have successfully reached Indeed.com by calling +49 211 5406 0842 phone number 0 0 users reported that they have successfully reached Indeed.com by calling +49 211 5406 0842 phone number Click down if you have unsuccessfully reached Indeed.com by calling +49 211 5406 0842 phone number 0 0 users reported that they have UNsuccessfully reached Indeed.com by calling +49 211 5406 0842 phone number
    Sponsorship Coordinator
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  3. Indeed.com emails
  4. Indeed.com address
    6433 Champion Grandview Way, Building 1, Austin, Texas, 78750, United States
  5. Indeed.com social media
Indeed.com Category
Indeed.com is related to the Jobs and Career category.

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