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1.1 13 Reviews 241 Complaints
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Indeed.com complaints 241

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R
2:19 pm EDT

Indeed.com No company screening process

Company does not care for job seekers. The communication is poor when issues and concerns come up.
The testing process is the worst, someone like myself with decades of office skills and certifications are rated so low the tests are wrong and unfair.
You are not allowed to change or even re-test.
Better job sites out there stay away from indeed!

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6:06 am EST
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Indeed.com Refund not received

1st Novemeber I had received a call from indeed for job seeking services, Initially the lady who called me that need to pay 3000 then calls went on and on at last paid near about 20000, they told I will have telephonic interview but before that need to submit the copy of all my documents, which i was not comfortable with. I called them and said do not want to submit my documents they said this is our company policy you have to submit the documents. So decided to not avail the services and refund my money. One lady was so Stupid she dint have the patience to listen to me, she dint know how to deal with the customer she started abusing me. Later On in December got a call from finance department indeed that if u want to refund then you e to have to pay more 5000 else you have to wait till February. Till now i dint receive my amount.Please do the needful else i have to take srtict action.

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10:16 am EST
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Indeed.com unethical behaviour - ripoff, arrogant account managers, website doesn't deliver

I'm an employer who has placed sponsored job adverts with Indeed over the last two years or more. I am very disgruntled with the service we have received from Indeed over this period. The account managers have been very focused on getting us to sponsor job adverts so they can make their money but the job adverts have generally not yielded any meaningful results. Despite placing what was described as targeted adverts we were getting very 'inappropriate candidates' for the roles we were advertsing, with many being in totally different cities from where we are located and with no intention to relocate. The results from the pay per click adverts were equally disappointing, as we were being charged everytime these 'inappropriate candidates' clicked on our advert and expressed interest. Many of the 'so called candidates' do not pick up the phone when you try calling them after expressing interest on the Indeed website, which makes me wonder if these are people that are actually actively looking for a job or just a scam from Indeed to make employers think that their adverts are yielding results. We are currently being billed £1000 for a campaign that yielded absolutely nothing. We have tried to speak to the account manager who was allocated to our account at the time of the campaign to see if this bill can be discounted as the campaign was an absolute flop but we have met with a great deal of arrogance from both the previous account manager Mel Donnellan and the current one Simon O'Riordan. Clearly customer satisfaction is not something Indeed is concerned about. They are good at giving you a good sales pitch about what their sponsored jobs will achieve, take the money and run. They do not care if you as an employer do not achieve anything at all from the money paid, wich is what has happened in our case. THe arrogance from management and the unwillingness to listen and make an effort to resolve concerns is shocking
Employers please beware! This website is a scam! It doesn't deliver!

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Catbdmoore
Grand Rapids, US
Apr 13, 2021 11:50 am EDT

I agree with everything this individual is lamenting about. I too am a small non-profit with limited resources. I end up paying well in the $1, 000 range per month for sponsored ads that yield little to no results and the candidate pool is less than desirable. The insane amount of interview no-shows, people who decline or simply do not respond is insane. Indeed just keeps taking the money without delivering the candidates. Time for a BBB complaint for false advertisement.

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A
5:53 am EST

Indeed.com employers account blocked

I work as an HR personal for AETERNUM.Pvt.Ltd . Our company indeed account is been blocked for no reason, as the other indeed accounts are working the account is on id aeternum.pvt.[protected]@gmail.com.
I need to fill up the vacant vacancies for my company and was relying on Indeed but my account is now blocked.
Please open it .
Many candidates has applied and were shortlisted but as i can not access the account i am unable to call people for interview.

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11:28 am EST
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Indeed.com indeed.com assessments violate your privacy!!

Read the fine print. If an employer asked you to take an assessment, you need to be aware that indeed will post the results for all future employers to see EVEN though you have a rule Internet connection that does not accurately record your answers. This is slanderous and a violation of my privacy. I have complained to the FTC and I encourage everybody else to do so. Indeed is a big tech monopoly like Facebook And they think they can get away with murder. They are also useless for jobhunting but that's a separate problem.

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4:12 pm EST
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Indeed.com job search website

I have applied for numerous jobs on Indeed.com. Although I believe my resume and cover letters look great, and I have a solid work history, I have gotten very few interviews, let alone job offers. The few interviews I have gotten were companies/organizations who said they saw my resume online and were interested in hiring me. Although I did well at these interviews, I wasn't hired. I would like to note, however, that there were very similar patterns of behavior in the interviewees or in the interview environment during these interviews. My recommendation to you is this: do not use Indeed.com. I believe they have a hidden agenda and it's not about helping you get a job!

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Update by KW821
Nov 07, 2019 3:54 pm EST

I have applied for numerous jobs through Indeed.com. Although I believe I my resume and cover letters look great, and I have a solid work history, I have gotten next to no interviews, let alone job offers. I believe Indeed.com has a hidden agenda and I strongly recommend not using their website when looking for employment.

Update by KW821
Nov 07, 2019 4:43 pm EST

Or let me rephrase that, I believe they have a hidden agenda and it’s not about helping you get the job you want!

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10:02 am EDT

Indeed.com fake job posting

Dear Team,

I am escalating a fake job posting on behalf of HR Department in MS Construction LLC FZ. We are a construction company based in Dubai, UAE.

We have noticed a fake job posting in Indeed for Civil Engineer Profile. There are NO job opening nor there are such job posting done from our side.

We would request to kindly remove this job posting and update regarding this issue on either of the email address mentioned below
Neil Alvares: neil.msconstruction.ae
Veena Kadamberi: veena.[protected]@msconstruction.ae

Below is the FAKE job posted in Indeed.com and have attached the image of the job posting and link below for your reference.

Link: https://www.indeed.ae/viewjob?cmp=ms&jk=4487632a376cdb80&q=ms%20construction&t=Civil%20Site%20Engineer&vjs=3

Civil Site Engineer
MS CONSTRUCTION LLC FZ
Dubai
AED5, 000 - AED8, 000 a month
They should have good communication and organization skills
Should be aware of construction site operations
Procedures, and processes
Must be fluent in English
Good communication skills
Ability to work long hours
Can work under pressure
Should have 2 years Experience as Civil Site Engineer

Job Type: Full-time

Salary: AED5, 000.00 to AED8, 000.00 /month

Experience:

civil engineer: 1 year (Preferred)
Education:

Bachelor's (Preferred)
Location:

Dubai (Preferred)
- Today - save jobIs there a problem with this job?
Civil Engineer jobs in Dubai
Jobs at MS CONSTRUCTION in Dubai
Civil Engineer salaries in Dubai

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2:32 pm EDT

Indeed.com cancellation/charges to my account./refund

I would like a full refund for charge to my acct. for month of 10/2019. Transaction #[protected]. I am no longer seeking a job. and still being charged to use my resume. Please refund my acct. immediately. Also, it is pretty shady that there is no way to cancel by speaking to a real human being. Refund. Immediately. Thankyou,
Georgia Gillis-Van Buren

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8:04 pm EDT

Indeed.com not allowing me to use my resume

On 9/27/19 I went on indeed just to see something so I tried applying for jobs and when I tried using my resume to apply. I was sent a code to verify my email they never did that before so I ignored it so I tried again 9/28/19 it not sending me a code anymore to verify my email. Now they not letting me use my resume to apply for jobs I dont have to use their site to apply for jobs ineed just shady and mad because I call them out on what their doing first tbey hide my email on my resume and put and email from indeed now this. Shady folks

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1:33 pm EDT

Indeed.com your review process mislead me. i'd like to have my review of omeros (see attached file) removed

Dear Indeed,

When completing the review of Omeros Corporation (see attached email screen shot you sent to me this morning), I was misguided by your IT team in that my responses regarding me, as a former employee, would be entirely anonymous. You actually posted my previous position, which the entire company will know who completed the review! Unacceptable. I would like to immediately request my 'review of Omeros Corporation" be removed from your online portal. Please see a screen shot of the review that you sent to me this morning for reference.

If you should have any questions, please feel free to contact me directly via my email or cell (as indicated below).

Thank you very much in advance for your timely cooperation in removing my review. If you could please forward an email confirmation confirming the removal of my review that would be much appreciated.

Sincerely,
Anonymous

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12:52 pm EDT

Indeed.com i'd like to remove my review of the company (see review below and attached file)

Dear Indeed,

I don't mind having my review online, however, I was mislead into believing that this would be entirely anonymous. That's not the case. You posted my previous position and everyone at the company will know exactly who wrote this review. I was misguided by your web site in believing that ONLY the review would be posted. Nothing regarding my position! I would appreciate it if you would remove my review or at the very least, indicate that the review comes from an anonymous employee! And I'd appreciate it if you could do this immediately and send me the updated version of the online post.

My email: [protected]@yahoo.com
Cell: [protected]

Thank you very much in advance for your timely cooperation. I look forward to receiving the online changes to my review of the company within 24 hours.

Sincerely,
Anonymous employee

Specific environment - not typical of a biopharmaceutical company
Medical Director/Medical Affairs (Former Employee) - Seattle, WA - September 10, 2019
Be sure you interview them as well as they are interviewing you. The culture is very specific and unlike any company I've experienced in the past. Think about the questions you're truly interested in knowing during the interview process.

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9:42 am EDT

Indeed.com job search

The last several months I've been applying for Armed Security work, probably around a dozen jobs, and I'm not receiving interview invites like in the past. Its almost like I'm on a Black List.
I have used indeed for my primary job search for 10 years and up until now I have been very satisfied with their job finding help. The Armed Security arena is picking up the pace on the need for qualified ex military personnel and the Federal Government is ramping up their needs for Officers and the remuneration is much more satisfactory than Private or Civilian concerns.
Interestingly enough, when I apply to these Federal Security positions with out any further response or Interview Invites it is very disheartening.

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12:31 pm EDT

Indeed.com charging our account by indeed

Good afternoon,

My name is judit samoila and I am writing you in behalf of the the peach tree beauty clinic.

We placed and ad for three days with the end date 14th of june 2019, on the 12th of june 2019 we received an email that our ad will be paused as we were approaching our end date. Later on in the month we decided to place another ad for three days but we were told that our previous ad is still live and charging us.
In this circumstances we didn't wish to make any further commitment as we believe that is highly unprofessional.
We contacted our account manager mark neary (mneary@indeed.com) whom was really rude and unpleasant, making us feel ignorant.
His response on this matter was that someone extended the ad, didn't matter to him our explanations that only 3 people had access and neither of us extended, he just didn't care and left us in distress.
Our request to him was to refund us from the 14th-28th of june 2019 as we were not aware off this.
If the ad automatically pauses, how can be extended with a set ending date? I approached him with several emails to find a solution for this matter but he is ignoring us totally and we feel that our money was taken without our consent.

Looking forward to a smooth resolution.

Kind regards
Judit samoila
Recruitment manager
Dustbusters cleaning agency
The peach tree beauty clinic
Barnes, london

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3:35 pm EDT

Indeed.com Slandering personal comments about myself and my family.

Dear Team,
My name is Sallyann Briggs I am the manager of Kesson House and the Withens Nursing Home part of the RCH group in north Kent.
Over the last year there have been many posts about myself and my family which are not reviews of the homes but expressing that I am a bully plus many other issues. I have contacted the RCN (The Royal College of Nursing) they have advised me to contact you due to the distress it is causing the family of damming comments. I will also be contacting the police for there support. I would like you to ring me on [protected] as soon as possible to discuss the issues that have been published.

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1:05 am EDT

Indeed.com playing games

I applied to a job thru indeed a week ago they had the nerve to email me saying they move on to other candidates that message wasnt from the employer. that was with they logo not the employer just another tatic by the state of Florida they have been contacting. jobs that i applied to. on indeed have them call me ask my availability and i don't hear from them again

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2:47 pm EDT

Indeed.com indeed blocking and closing accounts

Indeed is discriminatory towards employers, and displays NO loyalty to businesses who advertise with them frequently.

Indeed blocked our business account without any discussion or valid communication as to the justification for the block. Once a block has been placed on the employer's account, there is almost no removal and all previously paid for applicant information is lost. Allow me to repeat myself. When/If Indeed blocks your business account they will NOT work with the employer to restructure and ads which at their bias discretion is deemed unfitting. The employer will and does loose 100% contact of any data previously paid, and are band from promoting jobs again on their site.

The management team at Indeed is dysfunctional, and not only are they unable to provide a valid justification for a block, but they are also unable to provide a logical explanation on how the block could have been prevented. Even ads previously approved, can overnight be categorized as unacceptable, and with notice or warning, any account can be terminated. Indeed does not care what damage is inflicted on your business due to the block, and will not offer a solution other than Thanks for your money, YOU'RE GONE! Thank God the criminal justice system doesn't operate in the same fashion as Indeed.

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Update by becky scott
Aug 17, 2019 3:17 pm EDT

Not at all. All jobs were legit, the same style of posting for years, hired a lot from the site, even had Indeed staff approval. When they can't even tell you what's wrong with the ad or how to fix it... Well... The victim is an interesting choice of words. Even limited stated, and published Indeed Guidelines do not address the vagueness of the limited explanation for blocking the account.

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10:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com employer account blocked without reason

My employer account was blocked without any reason whatsoever. I was then asked to provide additional documentation. I provided a certificate of incorporation, articles of incorporation, and a business licence. Then I was emailed by someone from the "Indeed search Quality" with no contact name or contact phone number saying my account has be found to be unsuitable to Indeed and that this decision is final. A final decision from some unidentified, unreachable customer service rep who does not know how to properly review corporate documents? This situation is beyond comprehension. We are an incorporated general contracting company posting legitimate job advertisements. We provided all of the information requested and without any explanation have been denied an account and its a final decision? A final decision by whom and based on what? I have paid Indeed for posting jobs for my other companies since 2014 and now this? Unbelievably poor customer service. I will be making a BBB complaint and escalating this matter until it is resolved. Not to mention pulling my other business from Indeed until a real person resolves the matter.

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12:30 am EDT

Indeed.com fraudulent

Hi,

I am a serious job seeker. One lady from Saratha International School, Gobichetipalayam, Tamilnadu contacted me and informed me that they have teaching jobs at their school. They conducted a telephonic interview on 2nd august 2019. The interviewer was Mr.Vasu (don't know this is his real name). Before concluding the interview he said HR will contact me on 4th August 2019(Sunday) by 10.30am. So far I didn't receive any calls. Later I contacted the school on another number (from their website) one lady said they don't know anything about the interview they had conducted. Without the consent of School management knowledge, some frauds conducted an interview to snatch my money.

The same way Namma ooru Global School gathered information and there was no contacts after all.

Please notice the contact number 9865941880.(saratha international school)
7904597259 / 9952362489 namma ooru global school tamil nadu

Please enquire and remove those schools ads from your website or else it will affect your dignity. I have recorded calls during first day onwards. one trick they going to use is they justify their faults and block your number the same they did to me.

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Update by Rose Teresa
Aug 10, 2019 12:32 am EDT

am a serious job seeker. One lady from Saratha International School, Gobichetipalayam, Tamilnadu contacted me and informed me that they have teaching jobs at their school. They conducted a telephonic interview on 2nd august 2019. The interviewer was Mr.Vasu (don't know this is his real name). Before concluding the interview he said HR will contact me on 4th August 2019(Sunday) by 10.30am. So far I didn't receive any calls. Later I contacted the school on another number (from their website) one lady said they don't know anything about the interview they had conducted. Without the consent of School management knowledge, some frauds conducted an interview to snatch my money.

The same way Namma ooru Global School gathered information and there was no contacts after all.

Please notice the contact number [protected].(saratha international school)
[protected] / [protected] namma ooru global school tamil nadu

Please enquire and remove those schools ads from your website or else it will affect your dignity. I have recorded calls during first day onwards. one trick they going to use is they justify their faults and block your number the same they did to me.

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4:16 pm EDT

Indeed.com job site

I have had to list my information in detail on this site, because the CV does not upload properly. I applied for approximately 100 jobs, but not 1 phone call for a legitimate full time job. I get tons of emails from commissioned based fly-by-night companies. I get a lot of robo calls now and scammers pretending the job is a HR job, but it is a sales commissioned based only job.

No customer service!

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9:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com indeed blocked my account for mistaking me for another company we have no connection too!

on July 4th I realized I couldn't access my candidates anymore on indeed, when I called they told me its normal your just under review even though I have been using the application for 2 years straight without issue. right before I was blocked they decided to take 130 from my credit card for applicants! a few months prior I dealt with one of there account executives in charge of making sure things ran smoothly, called me to tell me my add was affective and asked me a few questions, it went well and we hadn't spoken till the incident happened. I called him and he continued to tell me he's doing his best etc. then started ignoring any phone calls or emails I would send. he told me it was a mistake then went offline. I then dealt with someone in there office in Texas who heard my story said she has no idea why I am blocked and that she will fix it, I shortly after received an email saying there's nothing they can do and to revert to there guidelines. this happened another 3 times with different customer supports. when I finally dealt with the boss in that office she told me they have confused me for a student company offering similar services in painting that they don't work with and it was just a mistake. I was rejected again for posting my add 24hours after. in Montréal this is the best way to hire and I am stuck short staff and without any strong alternatives to this channel. I asked them to let me know what I may have violated to make sure I can fix it and no one had any answers for me!

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About Indeed.com

Indeed is a leading job search engine that connects job seekers with employers across the globe. With over 250 million unique visitors every month, Indeed is the go-to platform for job seekers looking for their next career opportunity. The platform offers a user-friendly interface that allows job seekers to search for jobs by location, industry, salary, and job title.

Indeed's search algorithm is designed to provide job seekers with the most relevant job listings based on their search criteria. The platform also offers a range of tools and resources to help job seekers in their job search, including resume building tools, salary calculators, and career advice.

Employers can also benefit from Indeed's platform by posting job listings and reaching a large pool of qualified candidates. Indeed offers a range of employer services, including job posting, resume search, and employer branding solutions.

Indeed's success can be attributed to its commitment to providing a seamless job search experience for both job seekers and employers. The platform's user-friendly interface, advanced search algorithm, and range of tools and resources make it a valuable resource for anyone looking to find their next career opportunity or hire top talent.

Overview of Indeed.com complaint handling

Indeed.com reviews first appeared on Complaints Board on Mar 31, 2011. The latest review Your radio advert was posted on Mar 4, 2024. The latest complaint account blocked, no support customer care was resolved on Jun 04, 2017. Indeed.com has an average consumer rating of 1 stars from 254 reviews. Indeed.com has resolved 8 complaints.
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  1. Indeed.com contacts

  2. Indeed.com phone numbers
    +1 (800) 475-4361
    +1 (800) 475-4361
    Click up if you have successfully reached Indeed.com by calling +1 (800) 475-4361 phone number 28 28 users reported that they have successfully reached Indeed.com by calling +1 (800) 475-4361 phone number Click down if you have unsuccessfully reached Indeed.com by calling +1 (800) 475-4361 phone number 52 52 users reported that they have UNsuccessfully reached Indeed.com by calling +1 (800) 475-4361 phone number
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    +49 211 5406 0842
    +49 211 5406 0842
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    6433 Champion Grandview Way, Building 1, Austin, Texas, 78750, United States
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