IHOP review: bad food service ( 1 comment)

04/08/2015 about 10;00 PM Party of five I ordered a Philly Cheese Steak with onion rings about 15 minutes later Brandon brought me my order with french fries and said cook made a mistake and would bring me onion rings. About 5 minutes later brought me four burnt onion rings and asked me if they were too burnt he would bring me another order. Of course, I waned another order and 7-10 minutes later brought me what looked liked the leftover broken pieces on the bottom of onion ring bag. I asked Brandon what was it and he said pieces of onion rings ands Brandon asked if I wanted another order I said yes. I then quickly went to tell him to cancel order and just to give me a half refund for onion rings. Brandon explained it was too late to cancel order and that I would not be charged. I told him thank you and that I didn't want onion rings anyways. I had already finished my sandwich that was getting cold while waiting for onion rings. Brandon brought out onion rings out 5 minutes later and said I had to take them after I declined so I took them to go and gave to someone else in my party since I no longer wanted the onion rings without the sandwich meal it was just not the same. I saw no Manager in sight that night, a terrible time there.

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