ICICI Banktransaction dispute

1
S Sep 17, 2018 Review updated:

SR557930157 IS Complaint number,
SR557930157 is complaint no From my account money has been deducted as fraud transaction of 2750. I have raised the complaint transaction on 27th July .ICICI bank people promised me that I will my money refunded within 35 working days i..e 17 Sep 2018. But yesterday I called them for complaint status they said that complaint status is still open and they can not refund amount. Kindly refund my money on urgent basis

Responses

  • Na
    Nazir Khan Jun 20, 2019

    i had applied for personal loan of 2 lakhs only due to some urgent need, , waited for 4-5 day however no response, , after calling the customer care again and again finally i got a call from my nearest branch and told me that she will come and pick up the document, , , waited for 2 days but still didnt came so went drop my documents.
    Again i had called up customer care and complained, SRSR616190601, the following day i got acall that my documents are incomplete, , later i arrange all documents and handover the document, , again had called up me and told that bank statement xerox copies are not clear and asked some other documents which i had never given to any of the bank for any loans, , after waiting for for than 2 weeks they had rejected my loan, , this is because none of the icici team have proper communication.they are not organised properly, some will ask something and othere will ask something, , , when i took a personal loan of 10 lanks only one person came took my documents and within 2-3 days the loan was sanctioned.here after verification i was told by one manager that the money will be transfered to my slary account and just after sometime a message came that the laon is rejected and to contact a executive who never respond and pick up the call..its horrible and should never go with ICICi, , please go with hdfc if private and if public bank than BOB or SBI

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