The complaint has been investigated and
resolved to the customer's satisfactionResolved Hyundai Motor Finance Company — unsolicited phone calls
resolved to the customer's satisfaction
Less than 15 days late on a car payment and I receive calls daily harassing me for money. According to the people who phone, this is hmfc's policy as it is computer-driven. You actually start getting calls 6 days overdue. By 15 days we were getting up to about 12 per day.
I recommend you seriously consider before financing your car with these people - when things go wrong the harassment is unbelievable, many of the staff are rude and most do not record the conversation on their computer.
I am also in the process of lodging a formal complaint via the florida office of financial regulation (www.flofr.com). fyi section 806 of fair debt collection practices act prohibits abusive communication and harassment tactics. Subsection 5 of the above prohibits harassment with multiple calls.