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Hyundai review: not the proper way to talk to customers / she's making it sound like customer is stupid for using google

J
Author of the review
4:59 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

[protected]@hmausa.com
To:
[protected]@att.net

Feb 14 at 2:12 PM

Good Afternoon,

(I thought it would be slightly intrusive to google your residence) and dealership - however, with your address Hyundai of Palatine was the first dealership that populated, please note - we are located in California and I'm not familiar with the demographics or your particular area. Hopefully this will be a convenient location, the location is up to your discretion due to my remote location, thank you.

18.8 miles
221 E Lake Cook Rd
Palatine, IL 60074
Service: [protected]

DIANE
Customer Service Specialist
[protected]
Hyundai Motor America

-----Original Message-----

From: [protected]@att.net
Sent: 2/14/2020 09:58:12 AM
To: [protected]@hmausa.com

Subject: Re: Hyundai Consumer Affairs Case#: [protected]

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