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Humana review: Refund check not received

J
Author of the review
11:42 am EST
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Called on 10/26/2025 and requested to be disenrolled on 11/1/2025. I was not disenrolled and on 11/4/2025 they continued to take out my premium. As of today 12/4/2025, I still do not have my refund. I have spoken to the call enter, billing dept and several supervisors all to hear I am sorry. Requested that the check be overnight express and was told we can't do that. Something needs to de done.

Claimed loss: The premium of $171.60 that shouldn't have been taken out.

Desired outcome: I want the refund that is due to me.

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  2. Humana phone numbers
    +1 (800) 486-2620
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    +1 (877) 877-1051
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    +1 (502) 580-3200
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    500 W. Main Street, Louisville, Kentucky, 40202, United States
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    Dec 17, 2025
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Humana is ranked 13 among 424 companies in the Insurance Services category
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