HSN review: cell phones

I went on HSN to purchase an unlocked cell phone, By the morning time I had received an email stating that they couldn't verify me by an address that I had been living at for over 5 years, so I had provided them with my previous address which they were able to identify that I was a real person by then. After being told that this was the only thing holding my order up. They then proceeded to tell me that now I had to answer 4 question to verify who I was after telling me that the only thing I needed was an address. After I answered the first four questions as honest as possible and to the best of my knowledge the customer service rep told me I didn't passed. I was pissed and confused already by what happen this morning with the address isssue, so she said we have to ask you 4 more question after answering those questions honestly she told me I didn't pass that either. From the moment I placed an order for this phone through HSN they had target me I 've never had this problem before they were very rude and cocky I told them i was going to write a reveiw to let everyone know how they rejected my order after answering the questions correctly and my bank card being linked to my current address and having the money in the bank for the phone. After speaking to the VP of HSN they treated me as bad as customer service and they also stated I don't know why your having a problem there isn't any notes about fraud.JOKE...DON'T ORDER FROM HERE YOU WILL GET THE RUN AROUND!