The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a HP PL4260N 42 inch HDTV in 2006. On July 12 2009 the screen lost its picture. After extensive research it is apparent that this is a manufactured defect. Since the product is out of warranty, the cost for repair is $600. This is one half of the purchase price. I beleive that HP needs to either replace the television or make the repairs at no cost to the consumer.
Sincerly,
Patrick Carr
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1 comments
I too have the same problem and the tv was out of warranty for less than 3 months.