CB Computer Hardware HP Complaints #582-601

HP review: hp plasma lawsuit ( 1 comment)

Pat Carr of Phoenix, US

Jul 13, 2009 12:10 pm UTC

Resolved

I purchased a HP PL4260N 42 inch HDTV in 2006. On July 12 2009 the screen lost its picture. After extensive research it is apparent that this is a manufactured defect. Since the product is out of warranty, the cost for repair is $600. This is one half of the purchase price. I beleive that HP needs to either replace the television or make the repairs at no cost to the consumer.

Sincerly,

Patrick Carr

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments

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Dquernheim

Houston, US

1 comments

Dquernheim of Houston, US

Aug 11, 2009 10:48 pm UTC

I too have the same problem and the tv was out of warranty for less than 3 months.

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