Houzz

I can't get my order! I was supposed to get my order a long time ago but they are always moving my ship date! It is impossible to get a refund and they refused to cancel my order! I don't want to wait any longer. I can order the same product from another company, but I first I need my money back! I'm very disappointed with Houzz, they seemed like a trustworthy and reliable company, but they are just another scam! Never again!

I've purchased some stuff from www.houzz.com and before placing an order I spoke to their rep and he assured me that cancellations and returns are possible. So after I made an order I decided to cancel it because I found the same stuff on another website and price was much cheaper, so I contacted Houzz and asked them to cancel my order. That was done three hours after I placed my original order. They refused to cancel anything, and when I reminded them what they said earlier they said that they have no idea what I was talking about and shipped my order even though I asked them to cancel it! Totally unprofessional business!

When I found www.houzz.com and saw all the pictures I was sold! I wanted to buy many things from them to decorate my house. I checked the site and found few things for my bedroom and immediately made an order. I asked them if it was possible to deliver on a certain date and they said yes. But delivery was several days late and they never explained the reason. When I called them they did not pick up, and I had no idea what was going on. I did received my furniture and it was amazing, but they wasted my time.

Don’t buy from the company www.houzz.com. I ordered décor stuff and lighting from them, but after the seller received the payment, he sent only confirmation information, but it didn’t contain any details about the delivery as well as it was impossible to track the order. I called to this company every day and once the seller started to yell at me and hung up immediately. Total waste of money!

We ordered drawers from the company www.houzz.com. We didn’t check it, because it looked ok, when it was delivered. But after 2 days we noticed that there were small holes in all the drawers. I contacted the seller and asked to change it, but the seller told me that I would pay for everything. For return, for change and for the second delivery. It was rip off, so I refused. The company provides really horrible services, so be careful.

The company www.houzz.com is real scam. I ordered cabinet from them, but these jerks only told to wait about 3 weeks. After 4 weeks I didn’t get my order. I tried to get any info from the seller, but he advised me to wait more. It was waste of money and time, ‘coz the seller didn’t refund. The worst company ever, so avoid these ### and post comments about your experience with them.

I ordered some accessories for my kitchen from the website www.houzz.com. I got the package on time and the box wasn’t damaged, but the item was completely broken and useless. It was impossible to reach them by phone, therefore I sent multiple emails. But the seller didn’t reply and I have no idea how to reach him. Not recommended seller. So be careful if you use this website or leave comments if you have horrible experience with this seller.