Hotwire.com — no refund!
I booked a car rental with Hotwire.com. My plans changed due to a new job and child care issues. I called two weeks before the pickup date. I was told that there are no refunds or changes, and that is how they get their discounted rate. I can understand charging a service fee for using their site. But to keep the entire $179.57 for a car rental that will not take place is theft. What, if any recourse do I have. I am planning on disputing this "purchase" with my credit card company. How can they charge the full price for a service that DOES NOT take place? They must be violating some law.