SUBMIT A COMPLAINT

Hotels.comhotel reservation

1
G Jul 25, 2019

reservation details:
for 4 people
2 rooms
19/7/2019
at Lenny hotel, Geita, Tanzania
confirmation no: 160670366972
on Noah Gal Gendler (1st room)
and Ido Ben Eliyahu (2nd room)
reservation was not respected !
when we arrived to the hotel we were told that they do not work with you at all(hotels.com), there is no reservation for us and no payment has been received.
after lengthy arguments we were sent to a very poor substitute that did not serve us well, especially from security point of view
please check and inform us asap
respectfully,
Noah Gal

Post your comment