Hotel Collect / Gala Hotelsscam

F Review updated:

Hi, a lot of people knows that Hotelcollect is a scam site, I think wich the new name for the same fraud is Gala
They have the same location and are using the data base of hotelcollect.


  • Jo
    joginder kapur Jan 05, 2019

    Booked a room at the london Savoy hotel using gala hotels who took the money but no room was booked on13th Dec.The money was taken by

    0 Votes
  • Pa
    Paul Donnelly Feb 11, 2019


    Booked a room through them, they took my money, and never made the reservation with the hotel.

    They are SCAM ARTISTS.

    DO NOT USE!!!

    0 Votes
  • An
    AnnoyedAndFrustrated Mar 05, 2019

    They cancelled my reservation, the phone numbers do not work and they do not answer submitted cases from their website. This is 100% a scam. I've been trying to contact them for 3 months now and have not received any information. I've had to now go through my bank in order to try to get in touch with them.

    0 Votes
  • Fi
    Filex Apr 28, 2019

    On arrival at the hotel we've been informed that Gala Hotels has canceled our bookings and so we had to pay again at the hotel front desk.
    Gala was not reachable (phone, mail etc). They just generate standard mail replies when using the customer care portal.
    Our credit card provider has returned the money in the meantime.

    0 Votes

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