HomeShop18 — non delivery of product!
They are not bothered about the delivery of the product if the payment is made in advance. Here is the story. I ordered a creative Zen Plus 1gb mp3 player from the site and made the whole payment through card on 30th Nov, 2007. As per the website i should get the product in 5-10 days. But its 13 January, 2008 and i haven't received the product yet. I sent an email and called up twice. Their executive said "the courier returned back as you were not home".
Now this is the second product i have ordered. the first product i bought was a headphone. I opted for Payment on delivery.
1. the courier man called me up 3 times to get the product( because he was to get the payment from me).
2. the mobile number is written on the delivery box.
But this time no one called up. i cant be home at all time. so they have to cal us to confirm. I have ordered many products from other sites and sources but never got this kind of service.
They are fraud!!!