Hobby Lobby Stores review: stereotyping, harassment ( 2 comments)

I am retired and went to your store with my daughter to get some ideas for Christmas on the evening of November 30, 2019. We always take our time and have fun looking but for an unknown reason were followed around the whole time we were there. A woman followed my daughter and a man kept watching me. Suggestions: a few larger shopping carts (we had no place to put our coats but in the carts) and a bucket or small container to put "little" things in without them falling out of the cart. When we went to check out the man raised his voice unnecessarily saying "No one shops for 3 hours!" and he could "arrest my daughter for stealing" because she put a few small items in a case she was buying to keep from them falling out. The woman watching her saw her put the items in but did not offer any assistance or solutions. We were both so upset that we left half the items there and the girl at checkout did not assist either of us with our coupons. Between the two of us, we have over 55 years working with customers. Businesses usually would like customers to take their time and enjoy their stores. The longer you shop, the more you buy...right? Your Orem store blew it! We were and are both embarrassed, and very upset. I hope you might try my suggestions and help make shopping at your stores more pleasant for any future customers.