Hobby Lobby Stores review: Customer service

I was in Massachusetts and went to the Hobby Lobby store and upon walking in the check out lines were very long. There were only two registers open. After shopping I waited in line for over five minutes at the first cashier, before she asked for help with customer she was having trouble getting a price check for. I waited a few more minutes before going to the other line. I then went to register number 2 and the young man walked away from the register without saying Excuse me, one moment. I said to him do you not see me and he stated "oh I will be back." I really wanted the items I was trying to purchase because they were on sale at a great price. I have never experienced this before in Hobby Lobby store before and was very disappointed.