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Hilton Smythe Group

Hilton Smythe Group review: Agency fee

J
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4:24 pm EST
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I had a small cafe that I decide to put on the market in February 2023 with Hilton Smyth

I was told that the marketing price would be £49.995

and was told of cost of selling and agency fees

After not having much interest and only 1 viewing I then started to reduce the asking price.

I realised after I had reduced to £24.995 that I would still have to pay at least £5000 in agency fees. I had some interest at this stage but still no offers so I thought rather than loose a lot of hard earned money I would pull out of the advertising and then had to pay around £2300 to cancel the contract.

after a short time one of the buyers got in touch and made an offer I was thrilled with this news and set about organising the sale of my shop.

on the 12th February out of the blue I received a phone call telling me I owed money because I had sold to a person who had been introduced to me by

Hilton Smyth I said I am not prepared to pay anymore money then I received a whatsapp message saying I would have to pay the full fees or I would be taken to court. on Tuesday 13th I then received a text saying a statutory demand for Bankruptcy is due to be issued against me and to ring the accounts team to settle I find both of these methods irregular and very distressing I then found an email in my junk folder, as I havent intentionally been trying to mislead anyone, as a professional business I would expect something in writing if I have done something wrong. and I feel that your part of the agreement was to sell my business for £49.995 didnt happen,

Desired outcome: i would appreciate an apology and a response.Thank you

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