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2.3 3 Complaints
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Route Consultant complaints 3

4:04 pm EDT

Route Consultant Claiming prioritized ppp loans for ready capital if [protected] used as referrer

In a recent Route Consultant webinar, Spencer Patton said Ready Capital would prioritize PPP loans for applications if [protected] was used as the referring party. Let's see, referrals as in the image attached usually benefit the referring party in some way. This questionable behavior (claim of prioritized PPP processing) is likely to be reported to the appropriate Federal agency.

Wonder what Ready Capital's existing clients think of this?

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, US
May 15, 2020 9:41 am EDT

Claiming PPP applications for FedEx contractors referred by a certain individual would be moved to front of line could be viewed as directly in conflict with Federal Register 20811 Vol. 85, No. 73 on the Paycheck Protection Program.

It states in the guidance: Is the PPP ‘‘first-come, first-served?’’, Yes.

Furthermore it appears this individual was quoted in a May 4 newspaper article stating "Don't feel like this is a handout or something that you should feel ashamed about taking if your business hasn't been negatively impacted by it"

This appears to directly conflict guidance that businesses would have to be negatively impacted to accept a PPP and self certify that they were negatively impacted.

As a tax paying citizen I felt it was my obligation to report this activity, firm, and Ready Capital to the SBA Office of Inspector General. Such a complaint can be filled at

, US
Oct 05, 2020 2:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of taxpayerIV

Whatever happened with this?

8:30 am EDT
The complaint has been investigated and resolved to the customer’s satisfaction.

Route Consultant Unethical broker issues

As per the complaints below, I find legitimacy in the argument that Spencer Patton is more likely than not unethical with regards to his brokerage business. I used Spencer/route consultants as my consulting group to decide if getting into the business was appropriate. Conflict 1. Representing yourself as a consultant pitching FedEx, while at the same time pitching your brokerage services. Conflict 2. Representing yourself as the broker and escrow agent. During my use of Spencer as a broker, he misrepresented the the data of the routes I offered to buy. When I tried to terminate and or renegotiate, he said I had to deal with the seller (what kind of broker are you Spencer Patton besides a scam artist). He now unethically is holding onto "escrow $" without an escrow agreement in place to contractually support this. Yes, I would be remiss to not warn any potential individual looking for a broker or consultant, to consider twice before using this firm. I have been patient with Spencer Patton but he has proven to cross boundaries and violate business principles that we as consumers trust in.

Read full review of Route Consultant

This issue has been resolved. I am in the process of having the complaint removed from this forum. In the meantime I will post the following. - After weeks of communication only from Routes legal advisor, Spencer Patton reached out to me by phone and we discussed the issues at hand. - My discussions allowed me to appreciate that there are always two sides and that any breakdown in communication can cause an escalation of negative reaction and resulting action that is not always the intended outcome. - It is possible (not saying that this is what happened as its only my opinion/assumptions) that maybe Routes attorney offered guidance on stopping all communication and this is in fact what caused a domino affect of negative reactions. Most of us have been in business long enough to realize that while attorneys feel they are protecting us, they in fact can make matters worse by blocking communication under the guise of "good legal advice". Once Mr Patton and I were able to communicate again, I was satisfied with the discussions. - I do believe Mr Patton has good intentions and hopefully will not allow council to come between parties that have otherwise proven to be able to communicate effectively.

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1:13 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback. is a fraudulent brokerage scamming buyers and sellers all across the country. Route Consultant was founded by the Scam Artist Spencer Patton, His Scam Brokers include Butch Butler & Livo. Spencer started his career with Routes For sale LLC. He stole leads, clients, contracts, and money from Routes for sale LLC. He is a thief & the...

Read full review of Route Consultant and 16 comments

Is Route Consultant legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Route Consultant to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, Route Consultant is known for their high standards and safety. If you're thinking about dealing with Route Consultant, it's wise to check how they handle complaints.

Route Consultant earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Route Consultant. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Route Consultant's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • Route Consultant protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of Route Consultant complaint handling

Route Consultant reviews first appeared on Complaints Board on Nov 7, 2019. The latest review Claiming prioritized ppp loans for ready capital if used as referrer was posted on Apr 16, 2020. The latest complaint Unethical broker issues was resolved on Apr 15, 2020. Route Consultant has an average consumer rating of 2 stars from 3 reviews. Route Consultant has resolved 1 complaints.
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  1. Route Consultant contacts

  2. Route Consultant phone numbers
    +1 (615) 431-3714
    +1 (615) 431-3714
    Click up if you have successfully reached Route Consultant by calling +1 (615) 431-3714 phone number 0 0 users reported that they have successfully reached Route Consultant by calling +1 (615) 431-3714 phone number Click down if you have unsuccessfully reached Route Consultant by calling +1 (615) 431-3714 phone number 0 0 users reported that they have UNsuccessfully reached Route Consultant by calling +1 (615) 431-3714 phone number
  3. Route Consultant emails
  4. Route Consultant address
    2935 Berry Hill Dr., Nashville, Tennessee, 37204, United States
  5. Route Consultant social media
Route Consultant Category
Route Consultant is related to the Consulting category.

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