Hilton Hotels & Resorts review: Service

My sisters and I checked into the Doubletree Hilton in Port Huron MI. They were aware that 3 people would be staying in room 235 and yet they only supplied the room with 2 of everything, Towels, Coffee, Water. My real complaint is that on one of the three days we were still staying we came in from shopping on 90 degree afternoon. All three of us were over heated and at the verge of heat stroke. The lobby was crowded and once our turn we asked the girl at the front desk for water. She stated didn't we receive our 2 complimentary waters at the beginning of our stay. We said yes but really would like more water she said it was not customarily given out besides our two per room requirement but she made and exception and gave us two! waters for the 3 of us. I would think a high grade hotel like HILTON can afford a customer more water. This was very embarrassing to us three. All of us being over 70 red faced and sweating and then being humiliated. Also the room was not clean the tile in the bathroom needed scrubbing and the glasses provided were dirty. We are inclined to never stay with a Hilton Hotel again.