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Dreamstar Resorts
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Dreamstar Resorts Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with Dreamstar Resorts at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ComplaintsBoard
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9:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Dreamstar Resorts Service not received

February 2024

I booked a reservation through Dreamstar Resorts. The next day I received an email saying, "You're Booked! Congratulations." So I made plane reservations only to see, while checking my bank account, that I had been refunded the booking amount. No one had contacted me. So I called the company and rebooked again. I was told that I needed to wait for two emails confirming my reservation. I never received anything and, once again, while checking my bank account I saw that the booking was again cancelled and refunded. So I have plane tickets without a place to stay when I get there. Today when I spoke with someone they said they could try again but the price was now $1000.00 more than the last time I booked. This company has not honored their commitment to me as a member. The membership fee for this service was $5995.00 and I feel like I have been conned.

Claimed loss: $5995.00 plus ye6294.00arly fee of $299.00 for this past year for a total of $

Desired outcome: I would like an explanation as well as a refund due to false advertising.Po

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2:35 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Dreamstar Resorts - Your reviews are being sanitized

My complaint is one of transparency and unable to complete my due diligence before, during or after a commissioned " time share " style presentation. They even state at the beginning of presentation " this is Not a timeshare presentation " That part is true. It's a Vacation Club reservation membership. Yet the prices posted as examples on their website...

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Is Dreamstar Resorts legit?

Our verdict: Complaints Board rates Dreamstar Resorts highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about Dreamstar Resorts raises questions. Diligently reviewing Dreamstar Resorts's client feedback and resolution practices is recommended for those considering Dreamstar Resorts's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

Dreamstar Resorts earns 86% level of Trustworthiness

Excellent Trust Notice: Dreamstar Resorts near-perfect at 86% trust. Use with confidence, maintaining usual caution.

The age of Dreamstar Resorts's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Dreamstarresorts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Dreamstar Resorts website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Dreamstarresorts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a dreamstarresorts.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Dreamstarresorts.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • No reviews for dreamstarresorts.com on popular sites. Be cautious and do additional research. Look for information about the Dreamstar Resorts and be careful with personal information or transactions.
  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • Dreamstarresorts.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The dreamstarresorts.com may offer a niche product or service that is only of interest to a smaller audience.
  • Dreamstar Resorts protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have detected an internal review system on Dreamstar Resorts's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely

Dreamstar Resorts Customer Reviews Overview

Dreamstar Resorts is a luxury resort brand that has been garnering positive reviews from its guests. The reviews are overwhelmingly positive, with guests raving about the stunning location, world-class amenities and excellent service.

The resorts are located in some of the most beautiful destinations and offer breathtaking views of the surrounding landscape. The properties are well-maintained and beautifully designed, with a focus on providing guests with a luxurious experience.

Guests have given high praise to the exceptional service provided by staff who go above and beyond to make their stay memorable. The friendly and attentive staff ensure that every guest's needs are met and that they have a comfortable and enjoyable stay.

Dreamstar Resorts also offer world-class amenities such as spas, fitness centers, and gourmet dining experiences. Guests love the variety of activities and entertainment options available to them, which cater to different age groups and interests.

The convenience of booking and the ease of the check-in process have also been highlighted by guests. The brand's commitment to ensuring a stress-free and seamless stay has been consistently praised by reviewers.

Overall, the reviews for Dreamstar Resorts are highly positive, with compliments about the properties, service, and amenities. The brand's reputation for luxury and excellence is well-deserved and highly recommended to anyone looking for a memorable vacation experience.
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Dreamstar Resorts contacts

Phone number

+1 (833) 376-7827

Website

www.dreamstarresorts.com

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