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Service not received
February 2024
I booked a reservation through Dreamstar Resorts. The next day I received an email saying, "You're Booked! Congratulations." So I made plane reservations only to see, while checking my bank account, that I had been refunded the booking amount. No one had contacted me. So I called the company and rebooked again. I was told that I needed to wait for two emails confirming my reservation. I never received anything and, once again, while checking my bank account I saw that the booking was again cancelled and refunded. So I have plane tickets without a place to stay when I get there. Today when I spoke with someone they said they could try again but the price was now $1000.00 more than the last time I booked. This company has not honored their commitment to me as a member. The membership fee for this service was $5995.00 and I feel like I have been conned.
Claimed loss: $5995.00 plus ye6294.00arly fee of $299.00 for this past year for a total of $
Desired outcome: I would like an explanation as well as a refund due to false advertising.Po
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My complaint is one of transparency and unable to complete my due diligence before, during or after a commissioned " time share " style presentation. They even state at the beginning of presentation " this is Not a timeshare presentation " That part is true. It's a Vacation Club reservation membership. Yet the prices posted as examples on their website...
Is Dreamstar Resorts legit?
Dreamstar Resorts earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Dreamstar Resorts's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Dreamstarresorts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Dreamstarresorts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a dreamstarresorts.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Dreamstarresorts.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for dreamstarresorts.com on popular sites. Be cautious and do additional research. Look for information about the Dreamstar Resorts and be careful with personal information or transactions.
- Dreamstarresorts.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The dreamstarresorts.com may offer a niche product or service that is only of interest to a smaller audience.
- Dreamstar Resorts protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We have detected an internal review system on Dreamstar Resorts's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
About Dreamstar Resorts
At Dreamstar Resorts, customer satisfaction is the top priority. The company has a team of highly skilled staff that ensures clients receive the best customer service possible. The team at Dreamstar Resorts is always willing to go the extra mile to meet the unique needs of their customers, making them feel at home away from home.
The company owns and operates a wide range of premium resorts located in some of the world's most sought-after destinations. Each of these properties feature luxurious amenities and exclusive services that cater to different types of travelers. Dreamstar Resorts know that no two clients are the same, and that's why they have resorts that cater to families, couples, solo travelers, and even large groups.
Dreamstar Resorts also offers top-of-the-line travel packages that include accommodations, local tours, and activities. They partner with reputable travel agencies, enabling clients to access exclusive deals on flights and other travel-related services.
In conclusion, Dreamstar Resorts is a leading vacation company that offers premium accommodations, top-notch services, and exceptional travel packages. The company's commitment to customer satisfaction has earned them a reputation as a trusted and reliable provider of unforgettable vacation experiences. If you're looking for a vacation that exceeds your expectations, Dreamstar Resorts is the company to go to.
Overview of Dreamstar Resorts complaint handling
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Dreamstar Resorts contacts
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Dreamstar Resorts phone numbers+1 (833) 376-7827+1 (833) 376-7827Click up if you have successfully reached Dreamstar Resorts by calling +1 (833) 376-7827 phone number 0 0 users reported that they have successfully reached Dreamstar Resorts by calling +1 (833) 376-7827 phone number Click down if you have UNsuccessfully reached Dreamstar Resorts by calling +1 (833) 376-7827 phone number 0 0 users reported that they have UNsuccessfully reached Dreamstar Resorts by calling +1 (833) 376-7827 phone number
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Dreamstar Resorts emailsinfo@dreamstarresorts.com81%Confidence score: 81%Supportcustomerservice@dreamstarresorts.com75%Confidence score: 75%Support
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