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Hilton Hotels & Resorts review: Roach's in room

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El Conquistador in Tucson, Az. was a bad idea! Upon arrival their where 3 Staff members at the counter. Not really Busy, so I waited, then upon my turn to check in 2 of the members looked at me and leave the immediate area. When I checked in I commented on how nice the interior looked and how I would like to take a photo. I was Told that no photos are allowed on the property at all. to protect the guest privacy. I found this really unusually strange. Then when I check into my room in Bldg. 4 There where roaches inside the room. I then went to the front desk, on my way to the front desk near the pool area their where several people taking photos of the aera. I checked Out of the hotel. Then I submitted a review on Hilton website. The manager called me I explained in detail what had happen. He stated that he would have a staff meeting regarding my concern's and the rate for the room would be reversed.
Today, July, 30, 2026 upon checking my Visa charges I see that on 7 23 2026, my Visa was charged $ 236.66 Then on 7 26 2026, I was again charged the same amount. A total of $473.32 USD,...WOW! I guess Hilton Conquistador Hotel in Tucson , Az. It seems the Manager was less than trueful on the call and this be there way of Revenge for someone telling the truth about the establishment.

Claimed loss: $473.33 USD

Desired outcome: Reverse Visa Charges

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