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HiFi CorpBad Service - Quick to take money, BAD on responding

I purchased a washing machine, online, with the "click and collect" option.
Nowhere was it explained that it will only be delivered in 14 days. VERY fast to take the money!
I needed a washing machine there and then and went to a HiFi Corporation store and purchased one.
The store manager wouldn't accept that I had paid online for a washing machine and I had to fork out additional money to get one.
Zero response from e-commerce division except, "we will let you know".
Considering laying a theft and fraud charge against them.
Then perhaps they'll wake up and respond.

Is
Oct 09, 2019

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