Hertzhertz bus shuttle to airport

T
This review was posted by
a verified customer
Verified customer

On 5/26/2017 around 5 am the shuttle bus taking passengers from hertz to airport terminal was involve in accident. The bus driver hit an incoming van as he was pulling out from the terminal. The accident caused passengers to fell out of the seats. I was sitting in the front seating area close to the driver site. Due to sudden stop of the shuttle the passenger to my left felt towards my side to the right causing my right side of the body hitting against the pole. Due to the accident my right elbow was injured.
The driver didnt signal when he was pulling out of the terminal nor was he wearing a seat belt. Driver also fail to ask if i was injured.
I used hertz services quite often for my business trips and have greater expectations for hertz services.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.