Heathrow Airport — lost luggage
Re: Baggage Number BKKEW10545
Casey Noble - Flight Number EW461 - URGENT
I am emailing regarding my nephew above who arrived in Bangkok this morning at 08.45.
I believe four of them travelled together and out of the four, three lots of baggage managed to dissapear. You have now located Pearce and Patterson. Can you please call me urgently on [protected] as the website states 5-7 days which it totally unacceptable.
My nephew is a University Student and saved and worked very hard for this trip and your Company have managed to ruin it on day one!
Please call no later than miday today.
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