Menu
Heat Makes Sense
Heat Makes Sense Customer Service Phone, Email, Contacts

Heat Makes Sense
reviews and complaints

Learn how the rating is calculated

4.2 5 Reviews
Verified
The authenticity of the customer service contact information for Heat Makes Sense has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Heat Makes Sense complaints 5

ComplaintsBoard
L
2:17 pm EST

Heat Makes Sense “her styler” aka frauds! 😡

Not to sound like a Karen but www.herstyler.eu are complete and utter scammers! Do NOT buy anything from them! This week I've had to call my bank as I had an unrecognised payment taken from my account of £93.50. Quite a lot of money and an odd amount at that.

The company who had taken it is the above website at the start of this complaint. Obviously I called my bank and explained that this payment had been taken out and I did not make the payment, buy anything from this company or even look at anything.

There's no way they could of got hold of my details without any fowl play as I had been self isolating for 14 days so hadn't even left the house in the time they'd taken the payment.

Luckily a fraud case has been opened and the money returned from my bank and currently waiting for my new bank card, so hopefully they'll get what they deserve. But be careful, do not buy from them and call your bank if you straight away if see a payment taken from this company and you don't recognise it or remember buying from them cos you probably didn't.

Not happy at all! Watch out for them!

Read full review of Heat Makes Sense
View 0 more photos
Hide full review
ComplaintsBoard
R
9:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Heat Makes Sense Liars, Frauds!!

I was approached by one of the girls to try out the Amika hair styler and said at any time you decide to return the styler we will refund your money. Well I purchased thr 1.5 inch Cheetah it was cute and I figured I would try it out. The plate got so hot that after one use one of the plates already had burn marks on them. It also burned my shoulders a little! I went back the next day to return it and they called me a liar and she did take my phone # and said that the manager will call me back, never happened. Needless to say to ever buy their products, don't even give them a chance to show you anything..They rip people of and lie ...And they are very rude !

Read full review of Heat Makes Sense and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
jesse too
Birmingham, US
Nov 13, 2010 9:25 pm EST

I was in San Diego at the Fashion Valley Mall and pulled in despite my response of "I'm not interested". Once she set one curl, she had to finish. I felt attacked and when I said I wanted to further research the product they were mortified. I left them dumbfounded and they left me with hair breakage found once I washed my hair. NEVER ever trust these people.

ComplaintsBoard
K
11:23 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Heat Makes Sense liars

I bought this product because the rep said I could return it for any reason if I did not like it...well I got it home and it did not work on my hair...I have been using it for about seven months and my hair started breaking off little by little and is now ruined! I am going out to buy a GHD, which is returnable for REAL!

Read full review of Heat Makes Sense
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
6:29 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Before christmas time I was at the mall with my mom and sister. A girl selling Amika hair straighteners approached me, and had me sit down to test her product. She went on this long speech about how Amika is such a great company, and you can return your straightener for absolutely ANY reason, 'even just to switch colors!' she told us it had a lifetime...

Read full review of Heat Makes Sense and 35 comments
ComplaintsBoard
S
10:12 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Heat Makes Sense Fraud and cheating

So for Christmas I wanted to get my best friend a really nice hair-straightener, so me and my mom were shopping in the mall and we bought two from the Amika stand which totaled about $200. I gave my bestie her gift and she had already bought herself one so I told her I would take it back and get her something else, I went to Amika and kindly told them that I needed to return the UNUSED, UNTOUCHED hair-straightener and they told me they don't do refunds.

I got really upset and told them that the guy who sold it to me said I could return it if she already had one and he denied ever saying that! He even stapled over the part of the receipt that said no refunds!

Basically this company has no issue screwing over their customers if it makes them money. So now I'm out a hundred bucks and can't afford to get my best friend a Christmas present.

I called the mall management office to see if they could do something and all they said was they're within their rights and that they've had a lot of complaints filed against them.

I think that they should've had to tell me before I bought from them that they don't give refunds instead of when it's too late.

Don't buy anything from them!

Read full review of Heat Makes Sense
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Overview of Heat Makes Sense complaint handling

Heat Makes Sense reviews first appeared on Complaints Board on Jan 15, 2009. The latest review “her styler” aka frauds! 😡 was posted on Nov 26, 2020. The latest complaint Liars, Frauds!! was resolved on Jan 04, 2010. Heat Makes Sense has an average consumer rating of 4 stars from 5 reviews. Heat Makes Sense has resolved 4 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Heat Makes Sense contacts

  2. Heat Makes Sense phone numbers
    1,718599138
    1,718599138
    Click up if you have successfully reached Heat Makes Sense by calling 1,718599138 phone number 2 2 users reported that they have successfully reached Heat Makes Sense by calling 1,718599138 phone number Click up if you have UNsuccessfully reached Heat Makes Sense by calling 1,718599138 phone number 0 0 users reported that they have UNsuccessfully reached Heat Makes Sense by calling 1,718599138 phone number
  3. Heat Makes Sense emails
  4. Heat Makes Sense headquarters
    54 Allen St, New York, New York, 10002, United States
  5. Heat Makes Sense social media
Heat Makes Sense Category
Heat Makes Sense is related to the Hair and Beauty Salons category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Heat Makes Sense?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Heat Makes Sense Customer Service. Initial Heat Makes Sense complaints should be directed to their team directly. You can find contact details for Heat Makes Sense above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.