Harry And David review: Transferred after my order was arranged by a gentleman

Being a Passport member for a year I was called once and told to dial the number the woman gave me, said we will help you with orders and specials. I have done it before. Today I called the # and talked with a gentleman for about an hour. We had everything lined up for the first 2 orders a BOGO. Then he said Oh no, I have to transfer you (THIS WAS NOT HIS FAULT) He saw I called the number we were talking on before and said I have to transfer you to the other person who took your order before! WHY? After being transferred the woman was mad and said HE TOOK YOUR ORDER? I told her I was upset I was transferred to her after working with the gentleman. This company has no right to MAKE ME ORDER FROM someone other than I talked to. Well that order was $150. Harry and David lost out on because of their policies! I will never order from them again as long as I have to be forced to to talk ONLY to who they say I have to. Im done with Harry and David for this reason.