Menu
Write a review
File a complaint
GiftLab Customer Service Phone, Email, Contacts

GiftLab
Reviews and Complaints

www.giftlab.com

Learn how the rating is calculated

1.0 9 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

GiftLab Complaints 9

ComplaintsBoard
B
5:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

GiftLab GiftLab: Personalized Gifts Galore and Good Customer Service

a lot. I got her personalized bracelet engraved with her name, and it looked great. The website was easy to navigate, and I found a lot of unique gifts I didn't see in other stores. They had a huge selection of personalized and customized gifts. The prices were reasonable, and they even had free shipping when you spend over a certain amount.

I was a little disappointed with the packaging, it was just a plain brown box with no gift wrap or anything special. I had to go out and buy wrapping paper to make it look more presentable. However, overall, I was happy with my purchase and would definitely shop at GiftLab again. Their customer service was also excellent, I had a question about my order, and they responded quickly and professionally.

The only thing that could be improved is their website's speed. It was a little slow when I was trying to add items to my cart, and it was frustrating. But other than that, I had a good experience with GiftLab. I recommend them to anyone looking for unique and personalized gifts.

Read full review of GiftLab
Hide full review
ComplaintsBoard
N
4:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

GiftLab Disappointing Product and Poor Customer Service from GiftLab - Not Recommended

from here.

So, I was really excited about getting a present for my friend's birthday and decided to order from GiftLab. But when I received the item, I was super disappointed. The product was really blurry and it looked like an alien could have made it. And when I contacted the customer service, they refused to give me a refund or even offer a replacement. Overall, I would not recommend ordering from GiftLab.

Read full review of GiftLab
Hide full review
ComplaintsBoard
A
2:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

GiftLab GiftLab Review: Disappointed with Socks and Wallet Quality and Size

So, I was really excited to check out GiftLab and see what they had to offer. I ordered a couple items that looked really cool: some cool socks and a wallet. Unfortunately, when I got my order I was super disappointed. The socks were way too small, even though I ordered the biggest size they had. And to make matters worse, the materials they used were just terrible. I was so bummed!

I was hoping that the wallet would make up for the disappointment with the socks, but it was just as bad. The quality was cheap, like something you'd find at a dollar store. And it was so ugly- I couldn't even imagine actually using it.

The only good thing I can say about my experience with GiftLab is that the postage was fair. But that's not enough for me to give them a good rating. All in all, I was really disappointed with my purchase from GiftLab. I think I'll have to look elsewhere for my gift giving needs in the future.

Read full review of GiftLab
Hide full review

Is GiftLab Legit?

GiftLab earns a trustworthiness rating of 56%

Think twice and be always careful when sharing sensitive information.

Our conclusion: ComplaintsBoard’s research finds GiftLab trustworthy, but it’s still important to be cautious. If you are considering dealing with GiftLab, ensure you understand the risks involved before deciding.

Giftlab.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Giftlab.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Giftlab.com you are considering visiting, which is associated with GiftLab, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

GiftLab as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several mixed reviews for GiftLab have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

GiftLab website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • GiftLab protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Our analysis of GiftLab's website indicates that there are elements on the site that are commonly found on scam sites. It is important to be cautious and conduct thorough research before providing any personal information or making any payments on the website.
  • Giftlab.com may be a potential scam or fraudulent website. It's important to take caution, red flags such as unsolicited emails or messages, requests for personal or financial information, unrealistic promises or guarantees, and poor website design or functionality.
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

GiftLab GiftLab Review: Disappointing Product and Poor Customer Service

So, I gotta say, I was pretty disappointed with GiftLab. I thought I had found the perfect gift for my friend, but when it arrived, it was NOT what I expected. Like, at ALL. It looked completely different than what was shown online. And when I reached out to the customer service team, they didn't really do anything to resolve the issue. They offered me a measly 20% refund (which barely covered the cost of shipping, mind you), and all they could say was that it was a problem with their machine. Like, what the heck does that even mean? I just don't think it's fair that I spent $23 on something that wasn't even close to what I thought I was getting. So, if you're thinking about buying something from GiftLab, you might want to think twice. Just sayin'.

Read full review of GiftLab
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

GiftLab Unreliable and Unresponsive: My Experience with GiftLab

I decided to give GiftLab a chance and placed an order on July 15th. However, it's now August 16th and I haven't received my order yet. I've tried contacting the company through email but all I get in response are automated responses that are not helpful at all. It seems like they're just trying to make money without actually fulfilling orders.

It's true that the lack of communication from their end is frustrating and disappointing. I've been left in the dark about the status of my order and have no idea when or even if it will arrive. In situations like this, it's understandable to want a refund.

My hope is that GiftLab will come through with my refund promptly. I don't want to have to deal with a company that doesn't value its customers. If they can't fulfill orders or communicate effectively, they don't deserve to have customers in the first place.

Overall, I would caution others from using GiftLab until they sort out their customer service issues. It's important to shop with businesses that are reliable and trustworthy, and unfortunately, GiftLab hasn't been able to prove themselves in this area.

Read full review of GiftLab
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

GiftLab Disappointing Experience with GiftLab: Late delivery, wrong product, and poor customer service

Yo, so I was hyped to get my girl a custom cutting board for our anniversary. I paid extra for that fast shipping, thinkin' it would be here in no time. But TWO AND A HALF WEEKS LATER, I finally got it. I hit up GiftLab to let em know I was disappointed and they only offered me a measly ten percent discount. Like, what? I ain't taking that trash. I asked for my shipping to be refunded, but they didn't even do that. To top it all off, the board didn't even look like the picture! I'm out here warnin' y'all, don't use this site.

Read full review of GiftLab
Hide full review
ComplaintsBoard
P
Verified customer This complaint was posted by a verified customer. Learn more

GiftLab Fraudulent Practices of GiftLab: My Experience and How to Protect Yourself With PayPal Complaints

My experience with GiftLab (giftlab.com) was not a positive one, and unfortunately, I know that I am not alone in feeling this way. It seems that many others have fallen victim to this company's deceitful practices.

If like me, you purchased items from GiftLab using PayPal, I strongly recommend that you file a complaint with PayPal and include any evidence of the harm caused by GiftLab. This could include feedback on platforms such as Instagram, TrustPilot, SiteJabber and others.

I believe a company that operates in such a dishonest way should be banned from using PayPal. It's important to stand up against scammers who take advantage of unsuspecting customers who simply want to purchase nice gifts for their loved ones.

I hope that my experience and the experiences of other customers who have been wronged by GiftLab will encourage PayPal and others to take action against them. It's essential that we protect our online shopping experiences from these types of scams, so let's do what we can to fight against GiftLab's fraudulent practices.

Read full review of GiftLab
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

GiftLab GiftLab Review: A Disappointing Experience of Delayed Delivery and False Promises

I reckon I'd like to share my experience with GiftLab with y'all. So I had this grand idea of buying a blanket for my granddaughter, who's carrying her first little one, as a gift for Mother's Day. I was mighty excited 'bout it, but boy oh boy was I left feeling disappointed. Not only did the blanket not reach us in time for the occasion, it never arrived at all! I'm telling you, it's a scam. They keep telling me it's been shipped, but it's been a month and still nothing. Save yourself the trouble and don't bother with GiftLab. Trust me, lesson learned the hard way.

Read full review of GiftLab
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

GiftLab GiftLab: Poor Customer Service and Incorrect Personalisation

So listen, I had a bit of a problem with GiftLab, and it's not something that I'm gonna be keeping quiet about. I ordered this personalised item, right? A fancy little keepsake with my friend's name on it. But when it arrived, the name was all wrong! I was fuming, mate. Absolutely fuming. So I got in touch with their customer service, hoping they'd sort it out sharpish.

But oh boy, did that not happen. I was told that the whole thing was a default setting on their printing system - which I'd never seen mentioned anywhere in the description, by the way. And despite my repeated attempts to argue my case and get some help, they just refused to do a single thing.

Honestly, it was pretty poor customer service all round. I can't say I'm impressed with my experience there at all. I wouldn't recommend them to anyone if I'm being honest, not based on how they dealt with my situation.

Read full review of GiftLab and 1 comment
Hide full review
1 comment
Add a comment
C
C
CakeTinn
Brisbane, AU
Send a message
Oct 22, 2023 9:46 pm EDT

Dont reccomend.

Overview of GiftLab complaint handling

GiftLab reviews first appeared on Complaints Board on May 11, 2023. The latest review GiftLab: Personalized Gifts Galore and Good Customer Service was posted on May 27, 2023. GiftLab has an average consumer rating of 1 stars from 9 reviews. GiftLab has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. GiftLab Contacts

  2. GiftLab emails
  3. GiftLab social media
  4. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
  5. View all GiftLab contacts
GiftLab Category
GiftLab is ranked 13 among 33 companies in the Gifts category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.