CB Motorcycles and Scooters Harley Davidson Failed reverse motor

Harley Davidson review: Failed reverse motor

Tim Duby of Monroe, US

Aug 08, 2025 1:33 pm EDT

Verified customer

Featured review

The reverse motor on my wife's 2019 FLHTCUTG Tri-Glide just stopped working. Tried resetting the breaker, nothing. Took it into the dealership where every try this and that that Harley sent out to all the dealerships didn't work. I was told the reverse motor was shot, not rebuild kit available for the motor and it would have to be replaced. Cost for the motor alone was 1,696.30. Wow, talking with others in different forms this is not a new problem Harley has known about it for years yet has not sent out a recall to fix the problem. Yes, this is a problem for seniors like us. My wife got stuck when the reverse motor failed and had to wait for someone to assist her in pushing the trike back words so she could leave. I will give Harley reps an opportunity to fix this with me prior to filing a claim with the NTSB and better business bureau. Since Harley has been aware of the problem and has done nothing the possibility of a class action suit is even more prevalent due to the nature of the problem and the amount of people it has affected. I will add this trike is a 2019 with 24908 miles on it and has maybe been in reverse 30 times. this is totally unacceptable for a company that is struggling to stay afloat.

Claimed loss: $1,696.30 I'll eat the labor of $375.00 and the tax of $102.00. I would like to be reimbursed $1,696.30. I will provide the receipt when requested. Or contact Tecumseh Harley-Davison @ [protected] reference W.O # 37550

Desired outcome: Refund the amount for the reverse motor.

Confidential Information Hidden: This section contains confidential information visible to verified Harley Davidson representatives only. If you are affiliated with Harley Davidson, please claim your business to access these details.

0 comments

Add a comment

Harley Davidson - Harassment 9

Resolved

Harley Davidson - lies and warranty 4

Resolved

Harley Davidson - Hidden charges 6

Harley Davidson - Warranty 11

Harley Davidson - Bad quality 4

Harley Davidson - sales/marketing

Harley Davidson - front brake rotors

Harley Davidson - paint failure

Harley Davidson - extended service protection 1

Harley Davidson - I have booked HArley X440 in India with Booking number 1000244424

View all Harley Davidson reviews and complaints

Harley Davidson Contacts

Harley Davidson phone numbers

+1 (800) 258-2464

Click up if you have successfully reached Harley Davidson by calling +1 (800) 258-2464 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +1 (800) 258-2464 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +1 (800) 258-2464 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +1 (800) 258-2464 phone number

Customer Service

+1 (800) 102-6180

Click up if you have successfully reached Harley Davidson by calling +1 (800) 102-6180 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +1 (800) 102-6180 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +1 (800) 102-6180 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +1 (800) 102-6180 phone number

India

+1 (414) 343-4056

Click up if you have successfully reached Harley Davidson by calling +1 (414) 343-4056 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +1 (414) 343-4056 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +1 (414) 343-4056 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +1 (414) 343-4056 phone number

United States

+1 (905) 660-3500

Click up if you have successfully reached Harley Davidson by calling +1 (905) 660-3500 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +1 (905) 660-3500 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +1 (905) 660-3500 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +1 (905) 660-3500 phone number

Canada

+44 333 355 6800

Click up if you have successfully reached Harley Davidson by calling +44 333 355 6800 phone number 1 1 users reported that they have successfully reached Harley Davidson by calling +44 333 355 6800 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +44 333 355 6800 phone number 3 3 users reported that they have UNsuccessfully reached Harley Davidson by calling +44 333 355 6800 phone number

United Kingdom

+61 298 860 600

Click up if you have successfully reached Harley Davidson by calling +61 298 860 600 phone number 5 5 users reported that they have successfully reached Harley Davidson by calling +61 298 860 600 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +61 298 860 600 phone number 2 2 users reported that they have UNsuccessfully reached Harley Davidson by calling +61 298 860 600 phone number

43%
Confidence score

Australia & New Zealand

+49 180 300 1340

Click up if you have successfully reached Harley Davidson by calling +49 180 300 1340 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +49 180 300 1340 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +49 180 300 1340 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +49 180 300 1340 phone number

Germany

+44 208 891 9088

Click up if you have successfully reached Harley Davidson by calling +44 208 891 9088 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +44 208 891 9088 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +44 208 891 9088 phone number 3 3 users reported that they have UNsuccessfully reached Harley Davidson by calling +44 208 891 9088 phone number

Ireland & Europe

+41 844 427 539

Click up if you have successfully reached Harley Davidson by calling +41 844 427 539 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +41 844 427 539 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +41 844 427 539 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +41 844 427 539 phone number

Switzerland

+86 216 039 0200

Click up if you have successfully reached Harley Davidson by calling +86 216 039 0200 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +86 216 039 0200 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +86 216 039 0200 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +86 216 039 0200 phone number

China

+81 800 080 8080

Click up if you have successfully reached Harley Davidson by calling +81 800 080 8080 phone number 0 0 users reported that they have successfully reached Harley Davidson by calling +81 800 080 8080 phone number Click down if you have unsuccessfully reached Harley Davidson by calling +81 800 080 8080 phone number 0 0 users reported that they have UNsuccessfully reached Harley Davidson by calling +81 800 080 8080 phone number

Japan

More phone numbers

Harley Davidson emails

store@harley-davidson.com

100%
Confidence score: 100%

Support

Harley Davidson address

3700 W. Juneau Avenue, PO Box 653, Milwaukee, Wisconsin, 53201, United States

Harley Davidson social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 12, 2025
View all Harley Davidson contacts