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Harley Davidsonextended service protection

1
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My 2011 street glide throttle stop working. I was traveling on the road and heard a metal ping. I have the bike towed to Z and M Harley Davidson in Greensburg PA. They said my handle grips loosened up and caused the throttle to stop working.I told him I loosen them up when I was sitting on the side of the road for three hours trying to fix my throttle.So then I was informed handle grips or not covered by your service protection plan So I have that bill. And since it's not a covered repair I'm stuck with the 300 dollar tow bill.I am 100percent sure the hand grips did not loosen up. The Harley dealers and the ESP plans are in Bed with each other . They will screw you any chance they get.

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