CB Auto Parts and Repair Stores Halfords Group

Halfords Group review: Cancelling mobile expert appointment - husband taken seriously ill

Karen Ann Lowe of GB

Jan 27, 2026 6:15 am EST

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My husband booked a dashcam fitting for Thursday 29th January 2026. He has been admitted to hospital and is seriously ill. I have been on the telephone to Halfords and they will not cancel the booking as they need to speak to the person who booked the fitting. My husband is now terminally ill and cannot speak to anyone. I cannot believe how heartless this company is. I have been on the phone with them for over ten minutes and they are insisting that my husband speak to them. He cannot speak to anyone. I am absolutely disgusted with their heartless attitude.

Desired outcome: To refund my husband's money! Halfords customer service is the most heartless people I have ever dealt with.

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Halfords Group phone numbers

+44 345 504 5353

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+44 800 096 4216

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+44 345 504 6444

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customer.services@halfords.co.uk

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Halfords Group address

Icknield Street Drive, Washford, Redditch, England, Worcestershire, B980DE, United Kingdom

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