CB Fitness Centers and Gyms Gym Company Complaints #2-21

Gym Company review: Useless service

Bonginkosi Radebe of US

Sep 20, 2026 2:58 am UTC

Verified customer

Featured review

Extremely disappointing customer service and account support

My experience with Gym Company has been extremely frustrating, particularly when trying to deal with basic account-related requests.

Obtaining a simple account statement has become unnecessarily difficult, with long delays between responses and very little meaningful follow-up. It often feels as though I have to repeatedly chase for assistance rather than having someone take ownership of the matter.

What makes this even more frustrating is that I am also trying to resolve the closure of my account, yet even this has proved unnecessarily difficult.

I understand that customer-service teams can experience delays, but the lack of communication and follow-through in this case has been disappointing. A straightforward request for an account statement should not require this much effort, and closing an account should be a clear and manageable process.

I am posting this review because I believe customers should be able to expect timely communication, clear information and proper ownership when dealing with their accounts.

I would still welcome a response from Gym Company from someone in the Accounts Department who can take ownership of the matter and provide a clear resolution.

Recommendation: Do not go close to any binding paperwork

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Gym Company Contacts

Gym Company phone numbers

+27 118 675 700

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Alberton

+27 741 536 504

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Manager - Keith

+27 119 333 333

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Baragwanath

+27 71 774 7 879

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4%
Confidence score

Manager - George

+27 114 037 777

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Braamfontein

+27 836 831 332

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Manager - Simon

+27 114 022 222

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Doornfontein

+27 792 459 973

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Manager - Sunny

+27 80 033 3333

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More phone numbers

Gym Company emails

hr@gymcompany.co.za

100%
Confidence score: 100%

Support

info@gymcompany.co.za

100%
Confidence score: 100%

clinton@gymcompany.co.za

99%
Confidence score: 99%

lucky@gymcompany.co.za

98%
Confidence score: 98%

craig@gymcompany.co.za

94%
Confidence score: 94%

daniel@gymcompany.co.za

93%
Confidence score: 93%

gm.randburg@gymcompany.co.za

93%
Confidence score: 93%

martin@gymcompany.co.za

92%
Confidence score: 92%

fitness.bloedstr@gymcompany.co.za

91%
Confidence score: 91%

wellington@gymcompany.co.za

89%
Confidence score: 89%

rishen@gymcompany.co.za

88%
Confidence score: 88%

More emails

Gym Company address

Bracken City, Hennie Alberts Street, Brackenhurst, Alberton, 1448, South Africa

Gym Company social media
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Oct 12, 2026
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