Menu
Write a review
File a complaint
Gym Company

Gym Company review: Membership

P
Author of the review
2:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I took a membership end of October for beginning of November 2019, my first debit was on the 20th November. to my surprise I get double debited on the 20th February, I reversed it because I've never missed a payment. when I get to gym I was denied access, bathi I owe levy fee. Now on my contract I was told levy is payable in november for a whole year, so I took it since i started in November, I'd start paying levy after a year of my membership, it is for a year afterall. Nobody told me about the February levy. I took their managers email address since he starts work at 9 and I go there at 6am, I emailed him my concern yesterday, he did not respond. This morning I went to gym, I was denied access, I was told to pay atleast R50 to go in. i feel bullied and really taken for a ride here, is this allowed? this gym can just decide to randomly double debit you on any gven month? if you do not allow it, you dont get access. Even if that levy was due, do I not qualify for a pro rata amount seing as I only started gym in november, so I pay a full amount of levy for just 2months? please assist, we can not be treated like this as customers. Thank you.

0 comments
Add a comment
  1. Gym Company Contacts

  2. Gym Company phone numbers
    Click up if you have successfully reached Gym Company by calling +27 118 675 700 phone number 104 104 users reported that they have successfully reached Gym Company by calling +27 118 675 700 phone number Click down if you have unsuccessfully reached Gym Company by calling +27 118 675 700 phone number 160 160 users reported that they have UNsuccessfully reached Gym Company by calling +27 118 675 700 phone number
    Alberton
    Click up if you have successfully reached Gym Company by calling +27 741 536 504 phone number 26 26 users reported that they have successfully reached Gym Company by calling +27 741 536 504 phone number Click down if you have unsuccessfully reached Gym Company by calling +27 741 536 504 phone number 154 154 users reported that they have UNsuccessfully reached Gym Company by calling +27 741 536 504 phone number
    Manager - Keith
    Click up if you have successfully reached Gym Company by calling +27 119 333 333 phone number 49 49 users reported that they have successfully reached Gym Company by calling +27 119 333 333 phone number Click down if you have unsuccessfully reached Gym Company by calling +27 119 333 333 phone number 57 57 users reported that they have UNsuccessfully reached Gym Company by calling +27 119 333 333 phone number
    Baragwanath
    Click up if you have successfully reached Gym Company by calling +27 71 774 7 879 phone number 25 25 users reported that they have successfully reached Gym Company by calling +27 71 774 7 879 phone number Click down if you have unsuccessfully reached Gym Company by calling +27 71 774 7 879 phone number 23 23 users reported that they have UNsuccessfully reached Gym Company by calling +27 71 774 7 879 phone number
    4%
    Confidence score
    Manager - George
    Click up if you have successfully reached Gym Company by calling +27 114 037 777 phone number 35 35 users reported that they have successfully reached Gym Company by calling +27 114 037 777 phone number Click down if you have unsuccessfully reached Gym Company by calling +27 114 037 777 phone number 37 37 users reported that they have UNsuccessfully reached Gym Company by calling +27 114 037 777 phone number
    Braamfontein
    Click up if you have successfully reached Gym Company by calling +27 836 831 332 phone number 12 12 users reported that they have successfully reached Gym Company by calling +27 836 831 332 phone number Click down if you have unsuccessfully reached Gym Company by calling +27 836 831 332 phone number 19 19 users reported that they have UNsuccessfully reached Gym Company by calling +27 836 831 332 phone number
    Manager - Simon
    Click up if you have successfully reached Gym Company by calling +27 114 022 222 phone number 24 24 users reported that they have successfully reached Gym Company by calling +27 114 022 222 phone number Click down if you have unsuccessfully reached Gym Company by calling +27 114 022 222 phone number 34 34 users reported that they have UNsuccessfully reached Gym Company by calling +27 114 022 222 phone number
    Doornfontein
    Click up if you have successfully reached Gym Company by calling +27 792 459 973 phone number 21 21 users reported that they have successfully reached Gym Company by calling +27 792 459 973 phone number Click down if you have unsuccessfully reached Gym Company by calling +27 792 459 973 phone number 36 36 users reported that they have UNsuccessfully reached Gym Company by calling +27 792 459 973 phone number
    Manager - Sunny
    Click up if you have successfully reached Gym Company by calling +27 80 033 3333 phone number 0 0 users reported that they have successfully reached Gym Company by calling +27 80 033 3333 phone number Click down if you have unsuccessfully reached Gym Company by calling +27 80 033 3333 phone number 0 0 users reported that they have UNsuccessfully reached Gym Company by calling +27 80 033 3333 phone number
    More phone numbers
  3. Gym Company emails
  4. Gym Company address
    Bracken City, Hennie Alberts Street, Brackenhurst, Alberton, 1448, South Africa
  5. Gym Company social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 11, 2025
  7. View all Gym Company contacts
Gym Company Category
Gym Company is ranked 63 among 74 companies in the Fitness Centers and Gyms category