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CB Fitness Centers and Gyms Gym Company
Gym Company

Gym Company review: Cancellation issues since last year august / september 2025

J
Author of the review
11:24 am UTC
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I cancelled my membership. I went in and gave one month's notice, paid everything up to date and the receptionist filled in a form.
She never gave me any copies (maybe my bad), however, I did fill in a form and it must be with them.
They then cancelled my membership (or so I thought), 2 or 3 months later they start harrasing me, saying I owe money.
I sent e-mails, and whatsApps.
I was then to a point where again, this yer in February, I wentt into the branch again, cancelling. They filled the forms in again...and again everything was logged and she said it was cancelled.
Now, again a few months after, we are repeating the same thing.
The more I say I cancelled, filled in the forms, etc, the more they ask for proof.
The proof is I cancelled, I filled in the forms that are with you in the offices, that she scanned in and did a call log. Now you want me to do what?

Money went off from my account, which is fraud, as I did not give ANY PERMISSION AT ALL, for you to take money from me.

I need this sorted now.
When I e-mail, they NEVER contact back.
When I phoen, they NEVER phone back.
It is a continuous up and down now.

I am done, this IS UNACCEPTABLE. I have never worked with incompency like this in my life.
I also looked up, there are sooooo many people complaining about the same thing.

Gym Company - Jacaranda Centre

Claimed loss: R299 membership

Desired outcome: Cancel my MembershipRemove me from all your systems, immediately

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  1. Gym Company Contacts

  2. Gym Company phone numbers
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    More phone numbers
  3. Gym Company emails
  4. Gym Company address
    Bracken City, Hennie Alberts Street, Brackenhurst, Alberton, 1448, South Africa
  5. Gym Company social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 28, 2026
  7. View all Gym Company contacts
Gym Company Category
Gym Company is ranked 54 among 62 companies in the Fitness Centers and Gyms category
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Most discussed Gym Company complaints

cancellation / arrears / they incompetent
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