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Customer Service

PO Box 2511
Kennesaw, Georgia
United States - 30156

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Complaints & Reviews

Gunbroker.comDo yourself a favor and take your business elsewhere

ABSOLUTELY TERRIBLE. I have a 100% feedback score from eBay after doing business with them for 10 years. In contrast, I found GunBroker.com to have the worst customer service. They pretty much ignore you and you can't call them, either. Plus, they have an F rating with the Better Business Bureau. Do yourself a favor and take your business elsewhere.

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    • Fr
      Freedom USA Apr 30, 2019
      This comment was posted by
      a verified customer
      Verified customer

      I had a buyer choose to cancel an order and gunbroker charged me a selling fee for an unsold item. I tried to resolve it using the steps they provided. Unfortunately, all it takes is a dishonest buyer to exaggerate/lie why they did not submit payment for gunbroker to side with them and charge a seller for an unsold item.

      1 Votes
    • Bi
      Bigger Bullets LLC Nov 25, 2019

      I call bull on this. All you have to do is send a payment reminder. 10 days later file a non-paying bidder report. Re-list the item and leave negative feedback. Your seller fees will be refunded. Gunbroker does not provide an option for buyers to "cancel" an order.

      -2 Votes

    Gunbrokers.com — Unable To Get Account Closed, and Overcharges

    I used the service one day and pulled my listing. After contacting this company (if it can even be called...

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