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Home Real Estate Greystar Real Estate Partners overture fair lakes va
J
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4:05 pm EDT
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The company's marketing for this property as "62+, active and social" senior apartments is false and misleading. In short, this location is tantamount to assisted living without the full staff of nursing care.

Day to day operation looks nothing like the slick brochure and website and high price points.

Beset by problems, it is, to say the least, a tremendous disappointment. I cannot wait to leave.

Nine months after opening only 1/3 of the building is occupied, The overwhelming number of residents are closer to 80 than 62 and require walkers and wheelchairs.

Up until the end of August Greystar provided no permanent management staff. The front security doors do not lock or if they lock you cannot get it. The food served during the three time a week "social" activities is all processed, pre-packaged, high fat, high sodium and high non-nutrition calories. In fairness, there is always day old bagged salad. The wine is swill, the cheapest that can be found.

The building is bleeding red ink, in a very competitive apartment marketplace and management has refused to invest in trained personnel or services.

If you are in your mid to late 60s or early seventies, you certainly do not want to live here.

If Greystar cannot get the front doors fixed, after nine months of trying and their best answer is "we are working on it, " you want to live somewhere else.

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57 complaints
15 resolved 42 unresolved

Greystar Real Estate Partners contacts

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18 Broad Street, Suite 300, South Carolina United States
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