Greystar Real Estate Partners

I am a former resident as of October 31, 2019 of Casa Anita Apartments which is ran by Greystar Real Estate Partners, LLC here in Phoenix, AZ. I moved into Casa Anita even when I didn't understand why tenants had to pay "community lights and water" as well as their own utilities, but coming from Grand Rapids, MI everything was different to me so I went along with it. I was disappointed to find out that sometimes the sprinkler system would be tampered with and water would run all night long, while there isn't any grass/foliage in most areas in the complex. The outside lights would be turned on before dusk and still on when I leave for work in the morning. We all know Arizona is sunny and bright, really do not need light until darkness sets in, but nevertheless, what I really am concerned about is how apartment managers can engage in egregious and intentional efforts to mislead tenants in order to evict them, as well as the courts turning a blind eye and a deaf ear. I moved in to Casa Anita July 2016 and was forced into eviction on my 50th birthday 2019. I am a fair person, pride myself on being kind and understanding, but right now I am completely depleted, losing my faith, and afraid that I can't get back into a safe place for me and my family due to an eviction now being on my record. My daughter and I have been homeless for over 3 months now and it is not fair at all. I have been emotionally and physically abused due to this, we had no holiday festivities (Thanksgiving, Christmas and New Year), slept in places that were extremely dangerous, lost a lot of our belongings, lost jobs due to attendance issues, and we are extremely exhausted. I am searching for someone who can help me recover my loses against Casa Anita/Greystar as well as find my daughter and I a suitable and safe place to live. The apartment manager blocked me from paying rent through a third party portal (WIPS) starting from the end of September 2019 which in turn made excessive late fees. I went to court October 25, 2019 to show the judge my proof of the countless times I tried to pay even though the amount kept going up. I didn't have legal representation because number one I couldn't afford it and two I didn't have enough time to properly get ready for a court proceeding therefore I went alone. I believed once the judge seen my emails to the apartment manager as well as the photograph of the third party portal stating my account was "ERROR" which meant they couldn't take my payments and post it to my account, she would find it unavoidably conspicuous as to why the apartment manager blatantly refused my payments. I expected the judicial system to find the apartment manager responsible and therefore I could pay what I truly owe, minus the excessive late fees, and allow my daughter and I to stay in our apartment until we find somewhere else to live. I was in the process of doing so due to some other issues I was experiencing at Casa Anita Apartments and because my family was expanding and we needed larger accommodations.

Unfortunately that was not the case.