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store needs to be taught how to sell them!
3 out of 4 times that I go into the cumberland Famrs on River road In Stafford Springs,Ct.06076 They are unable to sell me a reload card. I have to end up traveling to get a reload. I feel that the green dot should now be offered in this store if they do not know how to do it! Today the store manager was there and they could not figure it out... Thats SAD!
About Green Dot
One of the key offerings of Green Dot is its prepaid debit cards, which are designed to provide a convenient and secure way for individuals to manage their finances. These cards can be used anywhere that accepts Visa or Mastercard, and they come with a range of features such as direct deposit, mobile banking, and cashback rewards.
In addition to its prepaid debit cards, Green Dot also offers a range of other financial products and services, including checking accounts, savings accounts, and credit cards. These products are designed to provide customers with a comprehensive suite of financial tools that can help them achieve their financial goals.
One of the things that sets Green Dot apart from other financial institutions is its commitment to innovation. The company is constantly exploring new ways to use technology to improve the banking experience for its customers. For example, it has developed a range of mobile apps that allow customers to manage their accounts on the go, and it has also introduced a range of AI-powered tools that can help customers make smarter financial decisions.
Overall, Green Dot is a trusted and reliable financial technology company that is dedicated to providing its customers with the tools and resources they need to achieve financial success. With its innovative products and services, it is well-positioned to continue leading the fintech industry for years to come.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the required information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Green Dot. Make it specific and clear, such as "Unauthorized Green Dot Account Charges" or "Green Dot Refund Not Processed".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Green Dot. Mention key areas such as customer service interactions, problems with account access, issues with prepaid cards, unexpected fees, or difficulties with direct deposits. Include any relevant transaction information, such as dates and amounts, without disclosing full account numbers or personal identification numbers. Clearly describe the nature of the issue, the steps you have taken to resolve it, including any communication with Green Dot's customer support, and the responses received. Explain how this issue has personally affected you, such as financial inconvenience or stress.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as correspondence with customer service, bank statements, or screenshots. Be cautious not to include sensitive personal information like social security numbers or full account details.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Green Dot. In the 'Desired Outcome' field, specify the resolution you are seeking, whether it is a refund, account correction, or another form of rectification.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Green Dot.
Overview of Green Dot complaint handling
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Green Dot contacts
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Green Dot phone numbers+1 (866) 795-7597+1 (866) 795-7597Click up if you have successfully reached Green Dot by calling +1 (866) 795-7597 phone number 0 0 users reported that they have successfully reached Green Dot by calling +1 (866) 795-7597 phone number Click down if you have UNsuccessfully reached Green Dot by calling +1 (866) 795-7597 phone number 0 0 users reported that they have UNsuccessfully reached Green Dot by calling +1 (866) 795-7597 phone number
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Green Dot emailscustomer.advocacy@greendot.com100%Confidence score: 100%Support
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Green Dot address3465 E Foothill Blvd., Pasadena, California, 91107-6071, United States
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Green Dot social media
Most discussed complaints
Unlock accounts 16 (opinions to this review) my card was blocked when it was sent to me with my ssi money on it 12 (opinions to this review) Green dot took $53,000 and closed my bank account without warning! Help! 5 (opinions to this review) store needs to be taught how to sell them! 5 (opinions to this review) Account closed due to "suspicious activity", greendot states i'm not able to access my $900 in the closed account 3 (opinions to this review)Recent comments about Green Dot company
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greendot blocked my account to upload my identity a long time now i did submit my govt issued doc but seems they deny it it is my govt issued doc kindly look in to it and verify it authentic.
card number;;[protected]
last digit ssn;;9825
Hi, Check your DM
Hello pls I need your help about my account I sent money to someone and I lock my card afterwards then I got a message from greendot says my account was blocked for further review pls help me out about this the incident occur on 06/03/2023 4:03pm
Can't access funds from a lost card
I brought your product in Walgreens, I peeled the wrap you put onto the card and after I peel it off, all the digits on the card including the expiration date were smudged and not seeable. I put 20 dollars in the card while paying 24 dollars in total. I would like to recieve my 20 dollars back. Please contact my email johnamaya651@gmail.com
i purchase 6 green dot cards from cvs and thislast card is not working I put 60$ on all the cards but this carf ending in 0268 exp 03/24
Received my IRS deposit on my green dot account and they blocked account for further review I have summited my ID and they keep saying they are going to unblock it and nothing yet only empty promises from this company.
My account was compromised with charges.Locked.ID was sent
No response. My e mail is jackpom15@gmail.com
I had my card stolen I wanted my money transfer to my new card it has not been transferred yet
I am disputing 4.00 balance on an unused card that I purchased, I have been charged a lot of fees on this green dot card...I also have another unused card which I purchased but have not activated yet. How do I get a refund on that?
Greendot As blocked my account due to address change but I've lived in the same residents for 18 years they have made me submit a copy of my driver's license said it would be 2 days it is now been 4. They said that my documents were blurry so now it will be another 2 days. 6 days Without access to any of my money I have $0 in my pocket. Ridiculous