Great Clips — manager
I went to Great Clips for the first time ever, to have the ends of my hair clipped. For the convienance, I also had my two year old sons hair cut. There were three women inside of the store, however only two greeted us. One of the ladies immediately went to the back of the store. My information was put into the system and one lady had washed my hair. By the time she had finished one of the ladies had left the store. The lady who was left, by default, had to cut my son's hair. She then asked me had did I want his hair cut. I told her to give him a shape up and cut his hair low. She then said "this is not a barber shop and we don't know how to cut his hair." I thought it was strange that she had made that comment, but I did let her cut his hair. While I was still getting my ends cut, the young lady had me pay for our services. The older lady had then finished my son's hair cut. I was extremely surprised at how poorly of a job she had done. His hair cut was uneven all over and his shape up was not even done. When I approached the lady about it she was cutting someone else hair and had one waiting. She told me that was anything she could do and that I could come back the next day and have someone else cut his hair. She was unprofessional, inconsiderate, and rude. I asked the other lady would had cut my hair to recut my son hair she told me that I had to let the other woman cut it. I told her that I wanted to speak to the manager and found out that the lady who had been so rude was the manager. I have not went back to any Great Clips since that incident, nor will I return to that location. On the same day I had to go to another place to have my son's hair corrected. I was out a total of $30 for a two year old to have his hair cut. I want something to be done immediately about this manager. I not recommend anyone to that store if she is not reprimanded for her actions.
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