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Graze
reviews & complaints
Graze
reviews & complaints

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15 complaints
10 resolved 5 unresolved

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Graze reviews & complaints

Graze complaints 15

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Graze - order

I ordered from Graze as a result of a Rewards Zone USA incentive. They did not report the purchase to Reward Zone USA, and when the box arrived, it was tiny amounts of lame food. Stuff you could buy...

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P
Nov 06, 2018
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Graze - graze.com

Breeze.com is a scam, and all they do is want to take your money they don't even offer a phone number to call so you can we cancel your account I've been trying to cancel my account also but so far I...

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M
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Graze - termination of services

Followed instructions listed to terminate services, and there are no links. Only suspension of services if I go on vacation. There is no customer service number to call so I have no back up tech support for this service either. I want to terminate services before another box goes out and im billed for snacks I didnt even like. They mailed out all the snacks I checked i least liked.

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Graze - received my graze box empty!

Hello, My name is Shauna Roylance, I received my Graze box a few days ago and there was absolutely nothing in it! It was totally empty. It didn't appear to be tampered with or any damage to the box...

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B
Apr 01, 2018
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Graze - subscription

So I cancelled my subscription to you guys and I saw that you took out 13.99 and I can afford that I'm trying to get a parenting plan at the moment so I need my 13.99 back and I would like it if you...

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J
Feb 12, 2018
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Graze - superfoods bites cocoa & orange.

Superfood squares perchased fro Sainbury's Silksworth Sunderland. Best before date 03/04/18 Bar code [protected] Unfortunately I have not got the box the Superfood square came in. I opened...

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A
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Graze - snack box

I was pretty sure that I had cancelled my services with your company a couple months ago, but I just got charged for one of your snack boxes which I have not recieved since I no longer live at that old address. I would either like a refund of my money and have the account shut down, or find some other way to resolve this situation. I am very upset because I needed the money that your company took from my account and had to deal with the embarrassment of not having the money yesterday

K
Sep 27, 2017
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Graze - complete scam

They may say anything to make you buy from them and order their free box. Which is not free. I've seen their answers regarding this issue (taking money for "free" boxes), they ignore this issue and...

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J
Jun 21, 2017
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Graze - graze boxes

They come much too fast. I don't like what is being selected. I didn't know my account was set to receive a weekly box. I can't afford that. 6/21/17 I got 2 in one week. I want to return the one I...

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Graze - you have found the right one

You are a company scamming people. Well you found the wrong person . This is your choice. Send me 4 free boxes to 2585 Hartman ave. Omaha ne 68111. I have been hired from a independent agency. I have...

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M
Aug 29, 2016

Graze - Nothing arrived!

I signed up for this service thinking Graze was trustworthy enough. I was supposed to get my first Graze box in July but did not receive it. I contacted customer service and they seemed friendly and nice. They asked me to wait few more weeks. I waited two extra weeks and then they said they'll ship me another box. Noting arrived! When I contacted them for the third time they were not so kind as they used to be, they said they sent me two boxes and it was absolutely impossible that I haven't received any of them. But I was telling the truth! They literally called me a liar and refused to help me with my issue.

O
Mar 23, 2016

Graze - I want to cancel my account!

I used this website in the past and was very disappointed with Graze service, so I decided to cancel my account! So, for over five months I have been trying to cancel! And it is absolutely...

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G
Dec 21, 2015

Graze - I'm very disappointed.

I used Graze for a couple of years and was pretty satisfied with their service. However, a month ago I ordered a regular box and one special box for $30. One box was delivered, but the special one...

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R
Oct 23, 2015

Graze - I got box with samples, which I dislike

I ordered box of samples from www.graze.com. I got the first box of 4 samples and it was great, so I subscribed for more boxes, which were shipped every 2 weeks and the samples were 8. But they didn’t tell me that they would add new samples. I got the box, and I hate all samples. I emailed them and asked if I could return the whole box and get refund. I haven’t even opened these samples. I knew these samples and didn’t want them. But the company refused to return money.

C
Nov 17, 2013
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Graze - Awful customer services and their advertisement is a lie

The advertisement of graze.com stated that they provide healthy, delicious food via mail. I ordered from them some products and was shocked, when I received products, which date of consumption ended...

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