Hostess Brands reviews & complaints 804
Keywords
box hostess smell product package taste expiration date buy prices daughter smaller walmart packaging twinkies cupcakes bite donettes date disappointing muffinsNewest Hostess Brands reviews & complaints
Hostess strawberry cheesecake baby bundts
I bought a box of Strawberry Cheesecake Baby Bundts snackcakes and two were already open. They were hard and stale. Wasn't going to make a deal about the 1st one , just threw it away. But, then I found another one so I decided to take a picture of it and bring it to your attention. The other 6 were good and fresh, but for some reason 2 of them were open and stale kind of hard.
Desired outcome: I would like a refund or fresh box without any being open, because we actually enjoy the taste of these.
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Powdered mini donut
I eat a pack of these almost every morning since I don't have time to eat breakfast and for some reason this morning when I opened the pack and took a bite of the first donut there was a overwhelming taste of plastic and chemical like taste. I had to immediately spit it out. I smelt the remaining 5 and realized the smell is admitting from the package. I cannot get this horrific taste out of my mouth whatever I do. I'm so relieved I did not swallow the donut however I am disappointed and frustrated that I may have exposed myself to something harmful.
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Hostess Jumbo Honey Buns
I've purchased this on February 6th 2024
and found a human finger nail in it. This is unacceptable and would like an apology as well as a refund regardless of the amount I've paid. The serial numbers is
[protected]:27 12
Date on package Best by March 12 2024
Desired outcome: Id appreciate a response and Refund as well as an apology
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Hostess donettes powdered mini donuts stale!
10 oz mini. Powdered donuts. Just purchased at Walmart N. Versailles, Pa with a sell by date of March 22 2024
L011724017 06:59 0K
UPC CODE [protected] 4
JUST PURCHASED THIS AFTERNOON, OPENED THEM AND THEY ARE HARD AS A ROCK... SUPER STALE AND DISGUSTING!
WHAT AN ABSOLUTE WASTE OF MONEY!
This is the 2nd bag now that I've purchased and has been stale, I thought the first bag was just a fluke.. but obviously not. You guys at Hostess need to get better quality control.
I'll never purchase another bag of your products again.. can't trust that it will not be stale
Claimed loss: $15
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Fruit pies and donettes
I grew up on hostess and Dolly Madison products. My uncle used to drive a Dolly Madison truck to deliver to stores. Every product made by hostess and Dolly Maddison then were fresh and tasted wonderful. It seems like pure fraud to put out such a gross inferior product under the Hostess name. There is nothing about the new Hostess that tastes anywhere like the original. After trying their donnettes and lemon pie, I have never spent a penny on them. Little Debbie and Entenmanns are far superior. It's insulting to think that these products are in the market when they taste like chemicals.
Claimed loss: 10.00
Desired outcome: Refund
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Hostess little debbie cupcakes
Several weeks ago, a box of 10 little Debbie cupcakes was purchased. When eating 2 round items that look like pills was found in 2 of them. It was maybe the 5th and 7th one eaten. I have a picture of them and will try to attach to this complaint.
If I can't, where should I send them?
You, FDA, the police?
I still have the 2 items found in cupcake.
Claimed loss: What is normal for your response to something like this.
Desired outcome: Could not attach photo!The box had a use by date of 12-10-2023Other # just below date, K092424000259 13 25 19Outcome to be determined later!
HoHos
I bought a box of individually wrapped HoHos and the first two I ate were great, but all the rest are dry and taste stale. I bought the box on Nov. 9, 2023. I really like HoHos and will buy more. This is the first time I have ever had trouble with A Hostess product. I bought the HoHos at Menards in Madison, WI. The best buy date is Dec. 6, 2023. K092723000 270 2036 H is the number beneath the best buy date.
Desired outcome: I would not mind having a coupon for more Hostess products.
Donettes/hot cocoa & marshmallow flavor
On November 8th I pick up a bag of Hot cocoa & marshmallow flavor donette from the store. They were very deceiving. all i tasted was a chocolate donut with sweet icing on it. Definintly no marshmallow flavor at all, nor any hot cocoa flavor. I wont be bying any more of the flavor donettes you offer, unless i know someone who has purchased them and has a good review on them. Certificate code is [protected] 750311 code on top of receipt is [protected]
Claimed loss: The $2.50 cent i paid for them.
Desired outcome: Please refund the $2.50 i spent on them. I will conitnue buying the regular flavors. Pat Henson 1045 Shiels dr. Corpus Christi, Tx 78412
Chocolate donuts
The package of donuts I bought only had 5 donuts and not 6 that normally come in.
These are chocolate donuts, and package was never opened.
I bought them November 9, 2023 at the BP gas station in montrose, Illinois.
I would like them replaced please.
I don’t know how you do this, but I would try whatever way you can to replace them. I have never had this problem before. It looks like a manufactured error.
Thank you,
Angela Powell
BP employee.
Thank you
Angela Powell
Claimed loss: $2.55
Desired outcome: Replace package of chocolate donuts
Hostess Iced Devil's Food Zingers
I purchased a box of Zingers at Meijer 36600 Van [censored] Ave, Sterling Heights, MI 48312 om 10/20/23 approximately. All the packages were open on one end. The cakes were stale and depending how old they are could have bacteria on them from being open for a period of time, that could make someone sick. The high cost of Hostess the Quality surveillance on the packaging line should be monitored more closely. I would like some kind of resolution.
Desired outcome: The company can read the complaint and decide how to resolve.
Hostess powdered mini donuts
Oct 19 th 11:30 pm . Went to Walmart grab my daily bag of donuts to eat on way home , been eating them for 57 years , First time I took a bite and spit it out the window. It was hard and gross . I thought ok I try 1 more just in case , but nope had to spit it out . I get home to look for date on bag WTF it says Jul 26 2023! Wow Really July your merchandiser if you have sucks .
Desired outcome: Reimbursement . I want a new bag .Thank you
Zingers
I purchased hostess zingers about september 30, with an expiration date of oct 17, 2023. I was very disappointed, they were the driest I have ever ate. I was thinking maybe only one, but the whole package was dry. I have had these in the past and they were very moist. This batch was very dry. I purchased them ate the dollar general in hewitt, texas.
Desired outcome: Make them more moist.
Ding dongs
Ended up in the ER last night. Went to our monthly food bank & received a pack of Ding Dongs. Ate 1 was ok little stale, started to eat another & got this horrible chemical taste & immediately spit it out & forced vomiting. Within an hour, the bottom of my tongue on the left side started swelling & noticed a purple lesion on the right side of my tongue where I first tasted the chemical also another lesion on the back upper side of my tongue. Drs treated me with steroids & Benadryl sending me home on more
Desired outcome: An investigation on Hostess Ding Dongs products is NEEDED ASAP I am not the only one who has experienced this from that product! I have spoken with a couple friends who had similar happen after eating Ding Dongs in the past 3 months
Hostess Chocolate creamy filling cupcakes
On 10/10/2023 i purchased a package of Chocolate creamy filled cupcakes, Best By Nov/10/2023, K0901 [protected] ; 34 L11. I was very disappointed when you changed a 10 pack for 8 pack, awhile back. This package, the cupcakes were smaller than usual and just a small dot of filling for the same price of $3.48 at Walmart, Camillus ny store. I will no longer be purchasing this product as you know times are tough for everyone. I'm a senior and living on a fixed income and do like a treat now and then, but my snap benefits have decreased and i don't like that products are decreasing in size. Just can't afford to waste my funds and get less at a higher price.
Thank You for your time with this matter.
Desired outcome: Would like a refund as the product has completely changed.
The chocolate cupcake was the best. Now I have bought them at different places hoping to run across some good ones, but I never did. They are hard and dry and always taste stale. I understand that they are smaller, but they don't taste good anymore. Even the icing is nasty.ls there any way you can get the old recipe and go back to the old original cupcake.
Twinkies and ding dongs
I purchased a box of Twinkies and upon opening I found three Twinkies were not wrapped, dried out and solid as a rock. One had a partial wrapper on it but was also rock hard. I called the Hostess hotline and was told that this often happens if a wrapping machine malfunctions. I was mailed a coupon to cover my cost. With the coupon, I purchased a box of Ding Dongs. Upon opening the box, I discovered about half of the Ding Dongs were not sealed in their individual bags and were dried out. I will no longer purchase ANY Hostess products due to their extremely LOW or NONEXISTENT Quality Control.
Desired outcome: Don’t send me any more coupons, fix your QC.
Hostess chocolate donettes
I purchased a bag of chocolate donuts hostess brand this morning they were not due to expire until oct 12 2023 I ate a few of the donettes but noticed that there was hair growing under one of them. i still have the bag of them i am infuriated what if my daughter would of ate some of these and became sick! the numbers on the back are oct 12 2023 K [protected] 00:04 D3
the sku is [protected] 0
Desired outcome: I would like my money back and free donettes that are not molded, i will inform what location and store they were sold from if desired.
Devil's food zingers
I bought a box of Hostess Iced Devil's Food Zingers tonight, Sept 20, 2023 at Walmart, store #01491 at 1500 N. Jefferson Way, Indianola, Iowa at 18:59 CDT for $3.48. There were only 9 cakes instead of 10. The box was not damaged or opened & the nine cakes were still individually sealed. The bar code is
[protected] 1. The code on the side of the box reads:
Best by Nov 16 2023
K [protected] 24516:30 S
Desired outcome: Either a full box or a refund.
Hostess twinkies banana
I was eating one of your twinkies and bite into something that is black. Not sure what it is, but it is disgusting. Needless to say I was sick afterwards. All I can say is I would like to know what this was in my Twinkie. And as it stands now I will never purchase any hostess product again. I have added pictures of what I bite into, plus a picture of the box.
Desired outcome: I would like to know what it is. Plus reimbursed for the box of twinkies and not a coupon for another box. As I will not be buying any hostess product. Mike
Bad product spoiled food made me sick
To whom it may concern:
I am writing to express my dissatisfaction with a product hostess cupcake zinger
3 pack.
Unfortunately I purchased old food that may have made me sick to my stomach.
9/18//2023 around 12:03 pm I purchased a cupcake for myself felt my sugar dropping low and wanted to get some sweet carbs real quick, bad decision I did not pay attention and ate the cupcake last bite of the 1st one tasted kind of funny driving did not pay attention to the look of it (was taken right out the package) at the stop light I had a chance to glance down and saw that the whole entire package was full of mold. I started to look for the best sale by date and there was nothing on the package. 1st clue something is wrong all food has a sale date marked or stamped on the package
Desired outcome: pay more attention to your products and make sure QC inspects package for date etc.. I have taken pictures to back up this issue
Hostess kazbars
Purchased Hostess Kazbars from a local Walmart, 262 Cordele Rd Albany GA today 09/10/23 for a pickup order. The snack cakes were dated July 17, 2023 and hard as a cracker. The cake, itself, wasn't even put together correctly, the top and bottom were totally misaligned. This was a first time purchase, very disappointing, it looked nothing like the picture.
UPC code [protected]
Please see attached pictures.
Desired outcome: Someone to be more responsible for removing these items from shelves.Hostess should be responsible for shipping poor quality products that appear to look nothing like the pictures representing them.
Hostess Brands In-depth Review
Overall Rating: 4.5/5
Product Quality: Hostess Brands offers a wide range of delicious and high-quality products that are loved by consumers. From their iconic Twinkies to their scrumptious cupcakes, the taste and texture of their treats are consistently excellent.
Variety of Products: Hostess Brands offers a diverse selection of products to cater to different tastes and preferences. They have a range of snack cakes, donuts, and pies, ensuring there is something for everyone.
Packaging: The packaging of Hostess Brands' products is eye-catching and appealing. The colorful designs and clear labeling make it easy to identify and choose your favorite treats.
Pricing: The pricing of Hostess Brands' products is reasonable and affordable. Considering the quality and taste, the prices are competitive in the market.
Customer Service: Hostess Brands has a dedicated customer service team that is responsive and helpful. They promptly address any concerns or inquiries, ensuring a positive customer experience.
Website Design and User Experience: The Hostess Brands website is well-designed and user-friendly. It is easy to navigate, and the product information is clearly presented. The website also offers a seamless online shopping experience.
Shipping and Delivery: Hostess Brands ensures timely shipping and delivery of their products. They use reliable shipping methods to ensure that the treats arrive fresh and in perfect condition.
Return and Refund Policy: Hostess Brands has a fair return and refund policy. If there are any issues with the products, they are willing to provide a refund or replacement.
Social Responsibility and Sustainability: Hostess Brands is committed to social responsibility and sustainability. They actively participate in initiatives to reduce their environmental impact and support local communities.
Brand Reputation: Hostess Brands has a strong brand reputation built on decades of delivering delicious and iconic treats. They are known for their quality and consistency.
Competitive Advantage: Hostess Brands has a competitive advantage in the market due to their wide range of products, consistent quality, and strong brand recognition.
Innovation and New Product Development: Hostess Brands continuously innovates and develops new products to cater to changing consumer preferences. They introduce new flavors and variations to keep their offerings fresh and exciting.
Market Presence and Reach: Hostess Brands has a significant market presence and reach. Their products are widely available in grocery stores, convenience stores, and online retailers.
Customer Reviews and Testimonials: Hostess Brands has a loyal customer base, and their products receive positive reviews and testimonials. Customers appreciate the taste, quality, and nostalgic value of their treats.
Partnerships and Collaborations: Hostess Brands has formed partnerships and collaborations with other brands and companies to create unique and limited-edition products. These collaborations add excitement and variety to their product lineup.
Industry Recognition and Awards: Hostess Brands has received industry recognition and awards for their products and business practices. These accolades highlight their commitment to excellence.
Company History and Background: Hostess Brands has a rich history dating back to 1919. They have been a beloved brand for generations, and their treats have become iconic in American culture.
Financial Stability and Performance: Hostess Brands has demonstrated financial stability and strong performance in the market. They have consistently delivered positive results and growth.
Future Outlook and Growth Potential: Hostess Brands has a promising future outlook and growth potential. With their strong brand and continuous innovation, they are well-positioned to expand their market presence and attract new customers.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Hostess Brands. Make it specific and clear, such as "Incorrect Twinkies Expiration Date" or "Delayed Delivery of Hostess CupCakes".
4. Detailing the experience: In the complaint details section, describe your experience with Hostess Brands thoroughly. Mention the product or service you are complaining about, including any relevant dates and locations. Provide a clear description of the issue, such as a problem with the quality of a snack, incorrect labeling, or poor customer service. Include any steps you have taken to resolve the issue, such as contacting customer service, and the response you received from Hostess Brands. Explain how this issue has personally affected you, whether it's through financial loss, health concerns, or disappointment with the product.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the documents you upload.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would like Hostess Brands to do to resolve your complaint, whether it's a refund, an exchange, or another form of compensation.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
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