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Hostess Brands Customer Service

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Hostess Brands, LLC

P.O. Box 419593
Kansas City
Missouri
United States - 64141

Customer Support Phone Numbers

+1 816 701 4600(General Inquiries) 7 5
+1 800 483 7253(Product Inquiries) 12 10
+1 646 277 1228(Investor Inquiries) 1 2
Mon8:00 AM - 4:30 PM
Tue8:00 AM - 4:30 PM
Wed8:00 AM - 4:30 PM
Thu8:00 AM - 4:30 PM
Fri8:00 AM - 4:30 PM
SatClosed
SunClosed
Plus

Hostess Brands Complaints & Reviews

Hostess Brands / hostess cupcakes

Ja
Oct 14, 2019

i just bought these at Walmart yesterday (10/13/19) best by Nov 16, 19 and I was so surprised when i open the package up and there was not any icing on the cup cakes, no choc or the squiggly line that are your signature. they were a pack of 2 for $1.89 you must have had a mechanical break...

Hostess Brands / Crunch mini donuts

Je
Oct 12, 2019

Hostess BrandsMy boyfriend eats these everyday on his way to work and has been doing this for years. I bought a bag of them for us to enjoy over the weekend together and after he ate a few he said they tasted funny and also noticed that their shape was different as well. I tried one to and thought they...

Hostess Brands / hostess mini 100 calorie pies

Ju
Oct 11, 2019

I purchased these pies thinking they would have cherry filling. Big surprise..I don't see how you can call that crap inside cherry is beyond me. They were, dry and the filling what ever it really was was awful. The remainder of the box was thrown out. After reading some of your complaint...

Hostess Brands / Ice devils food zingers

Bi
Oct 10, 2019

Hostess BrandsI just bought a package of the devils food zingers and oped the package to find the frosting hard and crumbly and tasted extremely old. I buy these fairly often so I know this is not right. I purchased them at an m&h gas station and have never had an issue with them before. I did not look...

Hostess Brands / cupcake icing

Da
Oct 08, 2019

I have been eating Hostess brand produsts since 1970. Grew up on the Twinkies, Susy's Q's and the all time favorite Hostess cupcake. These 3 where a part of my brown bag school lunch. Always looked forward to enjoying that part of the school day. I noticed today after purchasing a box of...

Hostess Brands / ding dongs

Pd
Oct 06, 2019

I have been eating one cake a day for a very long time. I usually buy 2 boxes of Ding Dongs and they last me 20 days. The last box I purchased I found all 10 cupcakes were just that...cupcakes. Not one single one had any cream filling. I'm guessing a malfunction on one of the machines but...

Hostess Brands / cinnamon streusel coffee cakes

Ec
Oct 06, 2019

Hostess BrandsAfter I opened the box, I went to pull out a package and got one with 2 still combined but it was open on both sides with one of the cakes slightly smashed. I don't feel comfortable feeding this to my children or my spouse. They were purchased lastnight, October 5th, at our local grocery...

Hostess Brands / peanut butter twinkies

Sh
Oct 06, 2019

Hostess BrandsI love hostess products but the peanut butter twinkies I bought were rlly dry on the outside and there's barely any peanut butter filling in them. Im so sorry to complain and I hope to resolve this. Im rly not the type to complain and I hate that I did but im a faithful hostess product...

[Resolved] Hostess Brands / hostess donettes powdered sugar

Pr
Oct 04, 2019

I bought a package of Hostess Donettes Powdered Sugar (6 donut pkg) from Cub Foods on Lake Street in Minneapolis, MN 55406. However when I opened the package and ate one it tasted really funny! I LOVE your donuts and really enjoy them but I have never had one that tasted this weird...I took...

Hostess Brands / glazed blueberry jumbo donettes

Ri
Oct 04, 2019

Unfortunately for me, I made the mistake of purchasing your product today. What a waste of good money! The donuts didn't taste anything like what a donut should taste like, and even worse, it was like eating raw blueberry cake dough. The donuts were literally wet inside from the dough not...

Hostess Brands / hostess cherry fruit pie

St
Oct 03, 2019

Hostess BrandsI bought one of your pies today took one bite out of it and tasted no cherry, so I looked at it and realized I bought an empty pie for 1.89! I have attached a couple pictures of it! Not really happy about buying a pie crust for that price! Not to mention I had bought it for my breakfast...

Hostess Brands / devil's food zingers

Ja
Oct 02, 2019

Hostess BrandsI've bought 2 boxes, and both boxes say they are fresh, but they are not, taste like dust and you can definitely tell by the chocolate frosting, ewww hard as a rock!! I would say its isolated but two separate stores as well, one is a walmart up here the other a superior!! Ridiculous, I...

Hostess Brands / hostess ding dongs

Mi
Oct 01, 2019

I purchased a package that had ABSOLUTELY NO FILLING in any of the cakes purchased. Information on package was best by Oct. 16, 2019 G [protected]. If you need any more information, please contact me to let me know what else may be needed. I would like...at least-- a coupon for a new...

Hostess Brands / berries and cream cheese danish

Ca
Sep 29, 2019

Hostess BrandsI purchased 3 of these from a local store and I just ate 1 this morning for breakfast and it had no cream cheese in it. It was all berry flavor. I couldn't taste or see the cream cheese. I used to buy these in the past and they were amazing so I figured I'd buy more when I found them but...

Hostess Brands / chocolate cake twinkies

To
Sep 28, 2019

I purchased my Twinkies from Giant Eagle on Thursday, September 26, 2019. The Twinkies only had cake and no filling. I don't know what you could give me for this but could you please give me something. The Chocolate Cake Twinkies used to be my favorite and because of this I don't like them anymore. I will probably never buy them again. Thank you!!!

Hostess Brands / caramel crunch mini donuts/ hostess donettes limited edition

Ma
Sep 28, 2019

Hostess BrandsI purchased the bag at a local convince store at 4:50 am. Took them back to work and opened the bag to have a couple of the donuts. I took the first 3 out of the bag, they were whole but looked in the bag and all the rest were crumbs. Very disappointed and dissatisfied. I guess I'm not...

Hostess Brands / berries & cream cheese danish

Me
Sep 28, 2019

I'm a fan of most Hostess products, but this one is just terrible. The pastry itself was very dry, and there was hardly any filling inside. It was like eating a big piece of bread. You may want to rethink this recipe. Also, I manage a gas station, and this is our lowest selling Hoste...

Hostess Brands / hostess frosted jumbo donettes

Bo
Sep 27, 2019

we had purchased a box of Hostess individual wrapped jumbo chocolate donettes..so this morning, 09/26/2019 at 9:00 am, my husband opens one and scarfs it down...after swallowing the 3rd bite, he tastes some kind of chemical taste, he proceeded to violently vomit, gets dizzy, have blurred...

Hostess Brands / twinkies

Ci
Sep 25, 2019

My box says there's ten individual Twinkies and there's only eight. This is the second box I've found this away. Disappointed. I always buy hostess. I skip past the generic versions. I'm hoping you can make up for this mistake. Since your product is my favorite. And my family's favorite...

Hostess Brands / hostess strawberry and cream bakery petites

Th
Sep 23, 2019

The package of petites I purchased looked nothing like the package pictured or as advertised; the icing on the outside of each cake was melted and the shapes were all deformed, plus there was barely any cream inside of each one. I had to write and say something because I paid over $3 for...

Hostess Brands / chocolate cupcakes

Mi
Sep 21, 2019

Every since Hostess shut down and reopened the products went from delicious to trash. The cupcakes taste old and super dry. I don't remember it being like that years ago. The recipes are not the same and this company that purchased Hostess back in 2012 need to go bankruptcy and maybe a...

Hostess Brands / chocolate cupcakes

Cj
Sep 20, 2019

I purchased a box of 8 Chocolate cupcakes on August 29th. The date on the package is October 11. I assume that's a sell by or use by date. In any event they shouldn't be stale already. The first one was dry and stale tasting, I had another one yesterday and one somewhere in between. I...

Hostess Brands / powdered donettes

Ho
Sep 18, 2019

Hostess BrandsWhat is going on with this place? Again, I bought what used be my favorite treat... And had to throw out the pack. Strange taste.. Who knows how this stuff is made anymore?? Expiration dates have no bearing... It just tastes horrible. Chemical?? Something really bad.. Im not ever buying hostess again. Its scary. So sad... Disappointed beyond words.

Hostess Brands / frosted jumbo donettes chocolate

Ra
Sep 17, 2019

Hostess BrandsBought this thinking they would be like the smaller ones but bigger and individually wrapped. First bite ( and only ) had a taste of plastic infused with fuel of some sort. Had to spit it out. Kept smelling it and the more I did, the more plastic I could smell in it. Not sure if it wa...

Hostess Brands / hostess jumbo donettes

Lu
Sep 15, 2019

I purchased a box of individually wrapped doughnuts last week in Washington, Illinois. They smell like chemicals. My granddaughter had to throw them out. The date is best used by Oct 2, 2019. The number under the date is G [protected] 205 16.26. Have you had any other complaints about them? I...

Hostess Brands / hostess zingers

Rx
Sep 15, 2019

I purchased Hostess Zingers Iced Vanilla Cake with creamy filling at the nearby Dollar General Store 4947 - Discount Store - 102 N Main St, Blanchard, LA. on Sept 9th. The date and data on the box was: Best by Nov. 5, 2019...G [protected]:09 I have eaten 5 and 3 of the 5 had a very crusty...

Hostess Brands / chocolate peanut butter cupcakes

Ca
Sep 13, 2019

Cakes were dry and not more than 1/4 teaspoon of filling in entire cake if that much, no peanut butter filling that you could taste and bitter taste to cake. Will never buy again, may never buy your products again, other good ones out there and will throw these away. This is Sept 13th and...

Hostess Brands / raspberry zingers

Vi
Sep 13, 2019

Hostess BrandsI had sent a complaint about the box of Raspberry Zingers. I am disappointed that I have not been contacted. The Zinger has a black spot on it. I have the product still and the box itself also took pictures. I still have the product and the spot is still black. I am not going to return the...

Hostess Brands / raspberry zingers

Va
Sep 13, 2019

Hi. First of all, I was pleasantly surprised to see one of my favorites in "Hostess" packaging. I don't know if you were behind the "raspberry zingers" all along, but this was the first time I saw the "Hostess" name. Bought a pack at a gas station and was very disappointed in the product...

Hostess Brands / jumbo donettes chocolate coated 8 pack.

Da
Sep 09, 2019

I decided to try some they taste as though a bottle of cologne was dropped into the place you ice them in . It was horrible my 8 pack where not edible. Is someone wearing cologne at the factory that your donuts could taste that way. I took some to lunch upon taking a bite it was so...

Hostess Brands / hostess twinkies

Di
Sep 09, 2019

First time I bought a box of Twinkies since I was a kid. First of all they were half the size they use to be and burnt on the bottom. You can't even call them 'Twinkies' anymore. They were uneditable. A mere shell of what they once were. I can't even eat them. They are HORRIBLE! I'll stick...

Hostess Brands / ding dongs

Wa
Sep 07, 2019

Bar code [protected] My grandkids love these and I bought a box and out of 10/ 5 didn't have cream filling. I was disappointed. My grandkids were kinda upset but I promised them we would get mor e but I haven't as of yet. On another note I have bad arthritis and really wish you would go...

Hostess Brands / donettes

Je
Sep 05, 2019

Hostess BrandsThis is what my brand new bag looked like when I opened it. Kids were excited about the caramel crunch flavor. I was very disappointed as we buy your product every week. I hope that you can send me some coupons or I may need to look into a different breakfast choice. I am a single mom...

Hostess Brands / vanilla zingers

No
Sep 04, 2019

Hostess BrandsA couple of bites into my first cake. I saw something dark at the edge of my last bite. It was right up under the icing. I moved it with my finger. And it "appears" to be a piece of mouse poop. Not completely sure? I left it where it was, and took a picture. You can see the spot under the...

Hostess Brands / cream cheese danish

Jo
Sep 04, 2019

I purchased a six pack of Hostess Cream Cheese Danish this past week and had one yesterday. I was extremely dissatisfied with this product. It was very dry and did not appear as the picture on the box, which showed a dollop of cream cheese on the top. There was no sign of cream cheese nor any...

Hostess Brands / chocolate peanut butter twinkies

Ka
Sep 02, 2019

Hostess BrandsTried for the first time today. I was sadly disappointed. Where is the peanut butter.?I couldn't even eat one whole one. It was dry with a small amount of"peanut butter" in it. The peanut butter was dry like cake. When I bite into your products I expect a burst of flavor and have always been...

Hostess Brands / donnettes

Pu
Sep 01, 2019

These are terrible, flavorless! Yuck! I didn't get past one bite of the powdered or the chocolate donette. The chocolate tastes like flavorless wax and the powdered tastes like absolutely nothing. How are these still on the market? Tried little Debbie and they are 100% better. Stop making...

Hostess Brands / chocolate frosted mini donut, 8 snack size packs

Co
Aug 31, 2019

Hostess BrandsThe expiration date was Aug 16 2019, so on Aug 20th 2019, I didn't expect to toss a moldy mini chocolate donut in my mouth . I immediately tasted a burnt plastic, rotten taste and spit it out. The web of some kind of mold was on them. Horrified, I inspected the remainder of the packs and...

Hostess Brands / raspberry zingers

Si
Aug 29, 2019

Hostess BrandsI Bought a box of raspberry zingers from Walmart in aTyler Texas. Got home and couldn't wait to open the box of Raspberry Zingers. Sadly I was very disappointed to find what look like pink Twinkies. They had no coconut but what so ever. I ever tried them But didn't even taste Like they...

Hostess Brands / hostess white fudge ding dong

Je
Aug 29, 2019

Tasted like chemicals and smelled like chemicals, made me sick for days, only one in the box seemed bad, I saved the bad one and the box with the left over good one's, what was in the one bad one and why did it taste like chemicals and smell like chemicals, and why did it make me sick for...