The complaint has been investigated and
resolved to the customer's satisfactionResolved Grand Navigator / Grand Incentives — vaction offers are a scam
resolved to the customer's satisfaction
This is a scam.
This company offers certificates for "free" hotel stays at various locations in the US.
When registering a certificate for the "free" vacation, you are required to put a $50 deposit. You may never see that money again, still have not received my refund.
The vacation dates and location are not available no matter how flexible you are with travel; you will not hear from this place
When you call, there is at least a 30min wait on hold (no toll free numbers) and at 5p all calls are dropped no matter how long you have been on hold.
Your certificate will expire and you will not travel anywhere. Extremely unethical business practice, This company needs to be shut down.
The complaint has been investigated and resolved to the customer's satisfaction.