Grand Canyon University [GCU] review: Financial Aid & Professor incapacity to speak directly with students to resolve issues,

I am asking GCU to refund for doctorate program classes after being led to believe I passed one class starting another then being told I didn't pass the 1st & telling me to reapply in 2yrs. Which I did not understanding the business of GCU. The last issue being the charging & non support of financial aid understanding or advice.

Charging nearly 500.00 to my account saying it wasn't covered by financial aid which could affect my credit report. I owe a substantial amount of student loans. I have earned my M.S. in Psychology w/ emphasis in Forensic Science from GCU, trying twice to achieve doctorate, with sudden drop from class I believed I passed. The professor ask me to redo paper & I would pass which I did reaching out to professor who never provided a phone # they answered, was late in scoring & after givingme instructionswhich I applied failed me. I had sone great professos from gcu I didn'tseethis coming & moved on to next class just to complete assignments, then be told I didn't pass the last. Financial Aid calls me & informed me I owe nearly 500.00. I'd like to resolve this issue asap, please grant me the relief I seek.

My student ID #.[protected]

Respectfully Submitted,

Mae Dean, former student

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