SUBMIT A COMPLAINT

GoToGate.co.ukflight suspended asking for refund

1
A Oct 07, 2019 Review updated:

Hi dear sir/madam my name is Abdul Jaleel Ahmed patel order number kyfb7p. Righting this concerning my booking Johannesburg to Mumbai flying on 1St December returning on 6 January i have book 3 tickets what make me worry
Is my booking was in airtanzania and air tanzania to south africa route suspended i went to air tanzania office at or tambo airport Johannesburg about my refund they told me i must contact my agent who i book with and they must refund u full i talk to gotogate customer help line morden 3 time they told me we will come back to you i am still waiting please help me

GoToGate.co.uk

Responses

  •   Oct 22, 2019

    Mr Abdul Jaleel Patel,
    PNR: kyfb7p
    There are no copy of the air ticket(s) presented in the complaint.
    The ticket has 13 digits number, PNR has 6 signs.
    One copy of PNR and of the ticket are distributed between
    a. Air line or their agent
    b. Passenger
    c. Operator of the reservation system

    This public site is managed by the private persons, which are not directly connected with the global reseravation sytems of the air carriers or of their travel agents.
    Visitors can not conclude what are the exact needs of the customer of unidentified
    Air Tansania.

    0 Votes

Post your comment